Razer Synapse 2.0 on macOS High Sierra issue

Wy does Razer not adres this issue?

 

I guess Mac users are not a market they target fully. Seems more like an afterthought. I just have to get my system up so I can uninstall.

 

I haven't been able to use Synapse in three weeks

salut!

 

deletes the files plist, with Terminal, from recovery mode

/Library/LaunchAgents/com.razer.rzupdater.plist
/Library/LaunchAgents/com.razerzone.rzdeviceengine.plist



salut!

 

which version of high sierra did you have?
anyone tried on the newer version 10.13.3 ?

 

I use the version macOS High Sierra 10.13.4 beta 3 (17E160e)

salut!

 

how much time wasted with Razer...

Because of the problems I have with not being able to use the buttons on my beloved mouse "Razer Naga Epic Chroma", I have looked for an alternative while Synapse does not work on macOS High Sierra.
I installed software to replace Synapse: SteerMouse



What's SteerMouse?
SteerMouse is a utility that lets you freely customize buttons, wheels and cursor speed. Both USB and Bluetooth mice are supported, no matter whether the mouse is designed for Windows or Mac.
http://plentycom.jp/en/steermouse/index.html

Obviously, there's a problem with the driver:



This may be due to the following driver If your mouse does not work.
Please contact the manufacturer how to uninstall it.

/Library/Extensions/RazerHid.kext
(com.razer.common.razerhid)

I request help from Razer developers

THX

 

I have written to the developers and I suppose they will answer me.

I'll let you know if there are any news.

salut!

 

Thanks franctastic. From the beginning it has been a hell. In my case I have the macOs High Sierra Version 10.1.3.4 beta (17E160e).
The computer was hanging randomly, something unusual in macOS. Until I've realized that is Razer the problem, I lost a week trying to find what's going on. Yesterday I discovered, and finally, I uninstalled the botched driver. Razer, are your programmers qualified for macOs?
If you do not answer, is it because you do not want or because you have become deaf?

 

do not have a good answer for Mac users
do not have a good solution for Mac users

The last update of Synapse v.1.82 was over 1 month ago, 31 Jan 2018

Razer must have fired all Mac developers...

salut!

 

Apple Releases macOS High Sierra 10.13.4 Beta 4

everything remains the same

next week, it won't be Beta anymore...

salut!

 

Fear to install any new botched driver Razer on Mac. I prefer to this people say: "Gentlemen, we no longer support for Mac, because we only know programming for windows", so we are clear to everyone and would be more respectful for the users.

 

developers have abandoned the SYNAPSE project for Mac?




salut!

 

Razer developers, have abandoned Mac users?
I haven't been able to use Synapse in the last 40 days...

should I give my Razer devices to a Windows user?

 

With the stable version macOS High Sierra 10.13.3, the latest version 1.82 already had a lot of bugs, problems and crashes.
I have 30 emails with Razer support that prove it.

salut!

 

Dec 27, 2017 - SYNAPSE 1.81
https://insider.razerzone.com/index...se-and-macos-sierra.16429/page-29#post-408472

for 1 month, until SYNAPSE is updated to version 1.82 - 1 Jan 2018

and with the update of SYNAPSE to version 1.82, the problems were greater.
In order to work with the Mac, I had to uninstall SYNAPSE and I couldn't reinstall it because if I install it, the Mac won't boot....

salut!

 

Are you a full-time Mac user?
because if it's not, he can't judge judiciously

salut!

 

With the last update (now) of macOS High Sierra, the problems continue, I still can't use SYNAPSE.

I've activated the Razer processes I've disabled with Lingon.



a disaster!

iMac is going crazy!!!

I have not been able to use SYNAPSE for 45 days.

I manage to stop it, momentarily, with a APP that I have created, which closes all Razer processes.

By pressing the key that repeats itself, when you know what it is, the bug stops.





salut!

 

I have sent pertinent information to the developers with whom I am in contact by email

1. Go to “Utilities” under the “Go” menu on the top of your screen
2. Open the “Console” utility
3. Locate the system.log file on the left hand side of the window and click on it to highlight it
4. Once highlighted click “File” on the top of the screen and then “Save copy as”
5. Name the file System, and save it to a place where you can easily find it, and click “Save”
6. Back in the “Console” window, locate the Install.log file (there may be more than one) on the left hand side of the window and click on it to highlight it
7. Once highlighted click “File” on the top of the screen and then “Save copy as”
8. Name the file install, and save it to a place where you can easily find it, and click “Save”
9. Note: there may be more than one Install.log file. If so please repeat steps 6-8 but add numbers to the end of the file names. IE: Install1, Install2, Install3, etc

salut!