Deathadder Chroma Not Being Recognized by Synapse 3 | Razer Insider
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Deathadder Chroma Not Being Recognized by Synapse 3


I am on windows 10 and have Synapse 3 installed. It is recognizing my keyboard and mousepad but the DeathAdder Chroma is not showing up. I am not sure what to do as I want to be able to edit DPI. I have unplugged it and plugged it back in and it still doesn't find it.


Synapse 3 version 3.3.331.41818
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77 Replies

Razer_TheFiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.

  • 0 replies
  • April 20, 2018
RazerThe_Fiend
Deathadder Chroma is not supported on Synapse 3 (full list of supported devices here). Please install Synapse 2 to configure your Deathadder Chroma.


So uninstall Synapse 3 and install 2? Will the mouse pad and chroma keyboard work with 2?

Razer_TheFiend
azhmira
So uninstall Synapse 3 and install 2? Will the mouse pad and chroma keyboard work with 2?

The list of devices supported by Synapse 2 is on this page. If the device is supported on both Synapse 2 and 3, then you would be need to uninstall Synapse 3 and install Synapse 2 for the to show up in Synapse 2. If the device is supported only on Synapse 2 (like your Deathadder Chroma), it would show up on Synapse 2 regardless.

michalj82
  • Insider Mini
  • 2 replies
  • April 28, 2018
Install Synapse 2 for your mmouse next to Synapse 3 for your keyboard and mousepad.

  • 0 replies
  • May 29, 2018
Is it going to be every supported?

  • 0 replies
  • August 2, 2018
Can you sync synapse 2 with 3? so the keyboard / mousepad syncs with the mouse on synapse 2?

  • 0 replies
  • August 20, 2018
I'm using windows 10 with a DeathAdder Chroma and it still doesn't show in either Synapse 2 or 3.


  • 0 replies
  • October 20, 2018
I'm having the same issue here.

Is't complicated, it happens the same to me ... because Razer does not just give you support to these peripherals of the company that until the sun of today are still of their best products? Do you forget some users? or simply force you to update your peripherals ...

Really a little out of sync with this Synapse 3 that is getting farther and farther away from being official, it almost goes 1 years from this and I do not see support for some not so old peripherals that continue being really incredible.

Greetings, my humble opinion

  • 0 replies
  • December 4, 2018
hey so exact same situation here (minus the mousepad) happening to me, mouse doesnt show up on synapse 3 but when i download synapse 2 i only see that screen, i thought it was just me.... RAZER please address this. Im new to PC and decided to get razer for all my peripherals but now the colors dont even match. Im really tired of this, I spent good money on these products and cant even match or configure my mouse. This is definitely something I will be posting about and letting my pc friends know about if it is not addressed

  • 1 reply
  • December 18, 2018
This alone, might be the reason I switch away from Razer.

  • 0 replies
  • December 24, 2018
mine isn't let me change DPI even tho its shows in the corner thats its changing.

NinjaLestat
mine isn't let me change DPI even tho its shows in the corner thats its changing.

Try unplugging and plugging it back in.

will not work unless you run synapse 1 and synapse 3. This is absolute crap and designed obsolescence. Will be selling/returning all my razer products and moving to a competitor who cares about their products and customers.

Im stuck on synapse2 for my deathadder chroma.. They really need to add support in synapse 3 for this device !

MrPonyy
  • 7 replies
  • January 18, 2019
Still waiting for deatheadder chroma in Synapse 3😣

  • 2 replies
  • January 28, 2019
This is absolutely ridiculous.

  • 1 reply
  • February 10, 2019
like the others have sed, we NEED Deathadder Chroma to be compatible with Synapse 3.0,
there are loads of ppl that use the DeathAdder Chroma, and we are all forced to use synapse 2.0
there have been alot of uppdates to Synapse 3.0 and new devices become compitable with 3.0
how hard can it be to make a patch that make the DeathadderChroma compitable with Synapse 3.0

and Razer supports for real, LISTEN to what your costumers are saying, we dont ask for much and it would be in your best intrest to actualy solve the issues and problems that Custumers have or you will keep losing people to Corsair, Logitech and so on

synapse 2! i had the same problem but just look at the booklet it gives you

Count me in the same boat. Need Deathadder Chroma support in Synapse 3. If there is a technical reason why it can't be added, please tell us instead of just leaving us hanging.

I'll queue up as well. Excluding the pinned posts in this forum, this thread is by far the most viewed one.

Kinda of bizar that S3 supports Hue, Alexa and more but not Razer's own hardware.

Same issue with me. I have the mouse pad, headphones and base station as well as my huntsman, however my Deathadder Chroma wont work on it. So lame they do this to us...
Give us an update Razer!

I am now having the same issue... but worse. I just bought the Blackwidow Elite and have a Deathadder Chroma.

So Synapse 2 wont support my keyboard and Synapse 3 wont support my Mouse... So stupid

DarkCyanradioLARIMAR035
I'll queue up as well. Excluding the pinned posts in this forum, this thread is by far the most viewed one.

Kinda of bizar that S3 supports Hue, Alexa and more but not Razer's own hardware.

lololololol... PLease Razer, fix this S3 <.<

Yeah, honestly, if this isn't fixed fairly fast, I am switching away from Razer.

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