Mice and Surfaces

Where do i find my product number i bought it from best buy but suddenly the scroll wheel doesnt work snd side left mouse it kinda lose. My viper v2 pro. How do i rma how do i find the rma number. 

I lost my mouse button (the little plastic piece you attach) to my Basilisk Ultimate, and I was wondering if I can get a few of those. Also someone managed to hack my account because this name is not what I chose as my user name originally. I would buy them but the online store does not have them for purchase

How do I change color on razed balisik v3 mouse on ps5

I literally cannot find information on this anywhere. The Basilisk is supposed to be able to charge with any Qi charger alongside the wireless puck. I have the puck, and the MagSafe charger is Qi compatible. I can get the magsafe charger to magnetize to the puck in my mouse, but it doesn't actually seem to be charging at all. Would appreciate if anyone could give me some insight on this

Title says it all. Add 4k polling rate to Razer Naga V2 Pro. It doesn't make sense only to make the Basilisk have it; they use the same accessories.

I have an old Razer SWTOR Mouse. It stopped working years ago and I stored it away. I wanted to know if it should work without a battery if its plugged into a pc with the wire, or does it require the battery? I had to forcibly remove the current battery as it swelled up.

I have lost my basilisk ultimate chroma 3rd button extension and I would like to get a replacement part for it. Any idea how can I get a replacement?

my viper won’t turn on or connect to my pc I tried connecting to a different pc and still nothing I tried using a different cable and still nothing I tried letting it charge overnight and still nothing 

Mouse rgb would no longer be in sync and I am no longer able to control my cursor or click, after some time the mouse completely disconnects and the rgb switches off. Whenever i try plugging it in again it loops

Hi, iam having an issue were my da v2 is only reading 600-20hz on polling rate although its set to 1000 i can feel the input lag and recoil push in games which is not comfortable how can i fix it? 

I’m switching over from another mouse and I’ve always bound my scroll wheel middle click in MMOs to my movement ability.  I’ve been trying to rebind the mouse-wheel mappings using Synapse, but they don’t seem to register on the mouse, but only the mouse wheel/DPI buttons - side panels bind fine.I’m sure I’m missing something, but the forums mostly focus on left clicking issues or keypad issues. I didn’t see anything about remapping the scroll click function to a key press not working.   Anyone able to help me out?  

Recently bought this Deathadder and worked perfectly for about a month and a half. The problem is I can no longer use the wireless modes since the switch to activate them is not working. How can I possibly solve this? 

Razer Abyssus 1800 USB (RZ01-0036) absolutely stop working after firmware update (1.01), not even by windows it is being recognized, it was totally unusable any solution?

I used the mouse for 2 days everything was fine, just inserting the transmitter into the laptop, the last time I used the mouse without a wire at the airport but when I arrived home, I found that the cursor was not responding. Having connected the mouse by wire, it works well, I thought it might be discharged, but Synapse shows 100%, I turn it off and when I move it, the white indicator only flashes.I changed the placement of the transmitter to another USB-A connector, nothing helped, to update the firmware it will require the connection of a 2.4 GHz transmitter, although it is turned on.....

Hi all, is there a way to change the default buttons from 4-5 on left and 4-5 on right? I wish the right ones were 6-7 or just different from the left. I tried to assign the buttons in a game but when 4 and 5 are assigned the other 2 become already used since they are both labelled the same numbers, so essentially I only have 2 buttons available instead of 4. Am using a viper 8k - have tried in synapse but can’t seem to accomplish what I want. Is there a solution? Thanks for any and all help.

Any chances that we will get New Razer Viper Mini or Razer Imperator this year?I just wanna Razer Viper Mini without issues like high lod, switches problem etc. I don’t wanna pa.y so much for Signature Edition with magnesium alloy. I need just viper mini version without technical issuesI would also like to see new version of Razer Imperator. It was my 1st razer mouse that I have bought and it had really good shape but also faulty broken sensor.Does anybody know if Razer plan to release any of them this year?

My viper v2 pro dongle just completely died and there doesn't seem to be any replacements available for it. Has anyone else encountered it and what did you do for it?

My Razer Basilisk X Hyperspeed mouse has stopped working correctly, its buttons and movement do not work, what can I do?

hello does anyone know how I can solve the problem of the razer viper v2 pro does not connect to the usb 

heywindows 8.1, synapse 2, naga x, no configuration possible,  programm dont support naga x,need i synapse 1?thx

I was wondering if anyone knew how to customize the colors on the razer keyboard and mouse from a ps5

My RAZER DEATHADDER V3 PRO - ERGONOMIC WIRELESS GAMING MOUSE cannot use wireless mode, what should I do?

Hello, there is a problem with my mouse, how can I guarantee it?

Hi Guys, As the title says really, I’ve recently bought the wired version of the DAV3 and it’s absolutely amazing to say the least. The coating seems much improved over the wireless version and the clicks and scroll wheel feel SO much better implemented. As much as I love it though, the wire is still a bit annoying after being used to wireless. I was just wondering if Razer are planning to update the wireless versions with these improved changes down the line at all? Really appreciate any responses! :)