Mice and Surfaces

All, need some help, when I took the mouse off of the charging station this morning, it startet flashing like crazy... BT no longer works, Dongle does. Have you seen this before???? Everything is flashing like crazy in high speed.

I have been using a Deathadder v2 pro mouse for like 1 year, I mostly used it in wired mode. I tried connecting the Mouse via 2.4ghz mode yesterday and it doesn't seem to work at all.(Bluetooth is working so I think the battery is fine). I tried downloading the RazerMousePairingUtility_v1.00.02_r1 From the website and it shows paired successfully but when I remove the wire the Mouse turns off even if the slider is on 2.4 mode and it doesn't blink the lights. When I insert the 2.4g dongle it doesn't show the name Razer Deathadder v2 pro but it adds 2 HID-compliant Mouse names. What should I do in this case? Any help will be highly appreciated. .

Hi. Hello there. A few days ago I bought a new Viper V2 pro mouse. The mouse works, but the hyperpolling dongle does not. LED light does not light up. Synapse detects mouse ok. But the hyperpolling dongle is not detecting it. I have uninstalled and reinstalled Synapse 3. I tried different usb ports. I also tried it on a different computer. same problem persists. I need a working hyperpolling dongle. Or I will return the mouse.

I have been using Razer mouse for ever and i can't by anything else. But i can't find a mouse in the lineup that i really want. Have been using the Naga hex v2 for 3 years now. It has started to fail in the wire so i am looking to buy a new one. Problem is, i can't find one in the razer line that really suit me. I don't like the interchangeable side parts on the updated models. And the button wheel is not optimal placed. I want something like the Naga Pro but it is too expensive! I really like the original Naga hex design with 5 or 6 buttons on the thumb side. So my question is, can you plese bring this type of mouse back in the lineup? With reasoneble pricing. I play mostly League of Legends. And i like the old Razer Naga hex collaboration with League. Can you bring that back? :smile_:

So after I bought the mouse, I used it wired, and it works fine for a couple of days, it detected on Synapse App and everything worked. Then after yesterday, I tried using it wirelessly connecting it to the wireless dongle, it works, but the Synapse App completely stopped detecting the mouse. I can't change DPI or any mouse settings, it also showed up as "Driver error" in window settings. Now even when I switch back to wired connection, the mouse still don't get detected on the Synapse App seems broken. https://imgur.com/aIEuOXU What I tried: 1) I tried reinstalling the Synapse App multiple times, doesn't do anything. 2) I tried reinstalling the driver in the Device Manager, doesn't do anything. I tried to search it online, there's literally nothing regarding DeathAdder V3 at all, not even driver/firmware software page on Razer website. [https://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=76&nav=0]

I have had my left handed DeathAdder for over a decade (wow, did not realize it was that long) and its finally starting to go bad. Missed mouse clicks or double clicks are becoming a bit often, and the scroll wheel is occasionally non responsive. I have looked at the left handed Naga and I simply do not want a mouse with the numpad amount of buttons on the side. Any way there is a few of the left handed Death Adders chilling in a back store room or someplace selling them that is not for over 200 a pop? Saw one on amazon for around 250 which sounds outrageous.

Dear Razer, a LH Naga user here. I constantly read how its not worth the costs of developing left handed mice for such a tiny slice of the market. I'm not sure I agree with that sentiment to be honest. 10% of the world population is left handed, that's 80 million people. Roughly 40% of those are gamers, and around 62% of them play PC games. That's just less than 20 million people, and that's just the gaming community. I can only think of 2, maybe 3 dedicated LH gaming mice on the entire market right now. I find this astounding, and a huge disappointment (this also goes for the keypads). I'm not singling out Razer for this, on the contrary, you guys seem to care about your left handed consumer base more than others, but please, can we have more of a choice of left handed mice? Thank you! PS, a good starting point would be a wireless version of the LH Naga.. just saying :) Would love the hear peoples thoughts on this, thank you.

Hi all, I have several Razer devices connected to my PC and I realized that only the mouse in question is not recognized by Synapse. Well, I've followed any guide on razer sites, google and youtube, but nothing seems to work. Uninstalled drivers from device manager, clean reinstalls of Synapse, after deleting all the dirty files it leaves on some directories (Program Files, Program Data, Windows...) I really tried them all, I also sent the report of the dedicated tool from Razer, but no errors are detected. To make sure that the mouse wasn't the problem, I tried it on another PC and it's recognized regularly there. Any suggestions?:frown_:

当我使用鼠标底座 pro 4000hz 模式玩 cod19 时，我的蛇怪 v3 专业版会掉落 frrame。CPU利用率只有50%，GPU是80%，所以这不是我PC的性能问题，我的蛇怪v3没有这样的问题

Hello everyone. Is there any way to swap X and Y axis on Razer mouse? I got Viper 8K if that matters.

I purchased my Razer Viper Mini on October 14th of 2021, the day after my birthday. I have been using the mouse gingerly since the day I got it in an effort to keep it functioning for a long time to come but unfortunately just the other day, I found that the mouse was no longer working. As in, I plug the mouse into any USB port, and immediately kills power to any other USB Peripherals on that same daughterboard (i have a laptop) and begin registering ghost clicks at random intervals. The mouse does not register in Razer Synapse so I can't update the firmware. My Synapse is up to date. I have tried it on 4 other computers. All producing the same result. I've tried an alternative mouse in all of the same USB ports and the other mouse works in all of them. I have registered my Viper Mini inside the system with proof of purchase. I Have reviewed the Warranty Details that indicate the mouse should have 2 years of warranty I have verified that my mouse/Model is not on the legacy products l

see title, there are no fine adjustments, is there an update planned or is the hardware in it that inferiour then the one in the naga?

Good day, I recently switched from Logitech (G900) to a Razer mouse, because Razer still offers Mice with 2.4GHz and Bluetooth, especially for gaming. I was looking for a good gaming mouse with 2.4 GHz and Bluetooth. Shortly before I even had a "Logitech MX Master 3S" here. And if my mouse didn't have to be designed for gaming, it would be right back here! The "Logitech MX Master 3S" had a super great and easy to use feature: Via Bluetooth you can easily store 3 devices and decide via a button on the back between device 1,2 or 3. Is this also possible with my Razermouse? At least I have a button on the back called "Profile". But i probably shouldn't get my hopes up What I should also mention and which probably already answered my question itself, is when I have a device connected to the mouse, the mouse is no longer displayed on other devices via Bluetooth search. Normal. But then with the "Logitech MX Master 3S" I was able to press the button under the mouse to switch between prof

So, one of my crewmates is using a VERY simple macro on his logitech that is just spacebar and left click with no delay in between, used to jump cancel things while simultaneously starting a ground combo (if not done frame perfectly, you sometimes do an aerial attack instead of a ground attack). Now, I try to do the same thing on my Razer, and it is VERY inconsistent. Sometimes it does the desired thing, sometimes I get an air attack. I've done everything I can think of that might impact it (messed with frame rate, graphics quality, rebooting, closing Chrome, so on and so forth) but nothing seems to fix it. I'm beginning to think it may be a hardware and/or driver issue? I kind of wish I had a logitech I could use as a sanity check/troubleshooting step, but... Was hoping maybe someone here might know what the issue is, or a potential way to solve the issue to make it more consistent?

Hello, I am no longer able to find my Basilisk V3 Pro via Bluetooth. But I could already connect it to my Steamdeck. However, today when I wanted to connect my mouse via bluetooth also with my laptop times, I could not find it. I thought I would have to unpair the mouse with the Steamdeck first to be able to find and use it on another device. Hopefully that's not the case and I can actually pair it with multiple devices at once and then switch quickly and easily via the profiles. So then I unpair the mouse from the Steamdeck, but I still couldn't find it on the laptop. And then I couldn't find it via the Steamdeck either. The first time I paired the mouse with the Steamdeck, I didn't have a firmware update applied. So I guess that must have caused the problem. I have also already reset my mouse. Does not bring anything. Does anyone have an idea or the possibility to check it with his mouse (with latest firmware update). Of course only if you do not rely on Bluetooth. Greetings fro

I just purchased Basilisk V3 Pro mouse directly from Razer. PC doesn't recognize it and Synapse doesn't recognize. Razer says to modify and repair. still not recognized.

Hello dear ones, I have the Basilisk V3 Pro and the Mouse Dock Pro. I have set the colors I want in the software and the mouse and dock are in sync, but when I charge the mouse on the dock they are still in sync but with different colors and effects that I never selected. When I take the mouse off again, I also have my desired colors back. I don't know where I can specifically adjust the colors for when the mouse is loaded on the dock. Or, in my case, I don't want the colors to change when I load the mouse on the dock. I want the colors to stay exactly the same. Do you guys have a solution for this? Greetings UNIQS

The razer basilisk mouse has a nice little lip for your thumb to rest on, but my pinky finger tends to drag on the other side as I play and effects my aim. I feel like having a similar lip/rest on the other side would help make more consistent aiming. The rests going out on both sides I feel would give it kind of a ‘stingray’ ish look so I thought that would be a fitting name for the Concept.

Hi. My razer lancehead wifi mouse frequently is freezing. Buttons working, but cursor not moving. After 5-10 sec all is working again.

Hi - I've lost the R DA pro 2 dongle ;( Is it possible to get a replacement in the UK ? Thank you

I bought this mouse specifically to run Macro ingame and had no problems setting up the macro. My question is this. Is there any way to turn off power saving in this mouse? It kind of defeats the purpose to set up a macro to farm afk if the mouse turns off after 15 mins. Thanks in advance for your help...

Hey, since like 4pm CEST today my Naga Pro started entering sleep mode extremely quickly in wireless dongle mode. It doesn't have the same issue when cabled up though. Also I made a little video that I uploaded to my <google drive> where you can clearly see synapse dropping and quickly re-establishing the connection. The end result is that the mouse skips a lot and becomes completely unusable in wireless mode. I figure this is probably a software issue and wanted to raise its attention so here we are.

I have a RAZER Atheris wireless mouse and I bought it almost a year ago. Just yesterday it was working fine. This morning I got up, and found out that it just doesn't work anymore. The mouse USB device has been detected by the computer. But for some reason the DPI light keeps flashing blue as soon as I turn it on, and when I try to move the mouse, it just won't move on the screen.

Our most advanced wireless gaming mouse yet - meet the Razer Basilisk V3 Pro: https://rzr.to/basilisk-v3-pro Upgraded with industry-leading technology from the Razer Focus Pro 30K Optical Sensor to the Optical Mouse Switches Gen-3, unlock your maximum potential with a weapon that pushes the known limits of performance, customization and control.

When will this mouse be officially announced and available at best buy? I've been wanting to buy the v2 version Currently can confirm the following based on the box 1. Usb C 2. Wireless qi charging 3. Bigger skates 4. hyper scroll wheel! (like the one on the basilisk v3 pro I assume) 5. 30k sensor (I assume the same one from the basilisk v3 pro) 6. 1k polling dongle included 7. Same modular side panels that I love What I can't confirm 1. 4k polling Razer please let me know. I REALLY want this mouse and I want to buy it from best buy so a release date would be nice.