[CORTEX] Cortex 10 PC Beta | Razer Insider

[CORTEX] Cortex 10 PC Beta

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246 Replies

A
DrGLBuchanan
I already have it installed. So far, there was problems trying to load Raid: Shadow Legends to play and I get an error. So, I had to load the game from the desktop app of Plarium Play. But remember folks, Cortex is in Beta.

Hey there!

Thank you for sharing your concern with us here. To help us further investigate this issue, could you please provide us with your Cortex logs?

Here is a simple guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

To protect your privacy, please share your logs via PM.

We look forward to your reply.

Thank you for your patience.

Michelle
A
Arthurmaced0
The double FPS is in GTA Online
And overlay don't open in others games ex: Valorant

Hey there!

The double FPS issue has been fixed in the newest version. If you have already installed the newest version 10.0.217.0, and this issue persists, please kindly provide us with your Cortex logs for us to further investigate this issue.

Here is a simple guide for you to quickly collect and upload your Cortex logs.
https://mysupport.razer.com/app/answers/detail/a_id/1685

Please share your logs via PM to protect your privacy.

Regarding the FPS overlay issue, the FPS display will not show if the games you play have anti-cheat software. Our team is trying to negotiate with these teams outside Razer, but this may take a long time. Just want to let you know that we are trying to find a way to fix it. Thank you for your patience.

We look forward to your reply.

Michelle
A
ccmclaugh
I'm loving the Beta, but here's a few things I'd like to see:

I love the direction that Razer is taking Cortex. I think that users will love the utility that it offers, and Razer will benefit from Cortex as a sales feature and from the information that Cortex gathers about its' users. Keep up the good work!


Hey there!

Thank you very much for being a beta tester of Razer Cortex 10. We are grateful that you provide us with so many precious suggestions.

Please check my replies here:
1. Allow Cortex to remember how I resized it last.
We will consider it. We did not realize that our users have this need before. Thank you for letting us know this.

2. Get Epic Games full integration.
We are trying to contact the Epic Games Store to allow us to have the integration. It may take some time. Thank you for your patience.

3. Be the first to get full integration for other minor game launchers.
We would love to get the integration for the launchers you mentioned if we are allowed to do so.

4. Make sure that when I launch a game with Cortex, my profiles for all my Razer devices switch to that game.
We will consider it. Thanks for letting us know this.

5. Make the Deals tab easier to customize.
We will let our PD and designer know this.

6. Update the prices more frequently.
It is great to know that this feature is important for our users. We will pass the message to the right person.

The whole team is so excited that we have so many passionate users like you to use our product at the same time bring your feedback to us. It is very valuable and motivates the whole team to keep up the good work.

Again highly appreciate your support. That means a lot to us.

Please feel free to share your feedback, comments, or any bugs you encounter. We'd always love to listen and help.

Hope you have a wonderful day!

Michelle
U
Awesome update hopefully it won't make my laptop startup slower
A
urbanPineGreeninsight181
Awesome update hopefully it won't make my laptop startup slower

Thank you for giving it a try. Please let us know if you have any feedback, comments, or any bugs you encounter.

Michelle
C
Hi team, there is a bug with GTA Online, the CUSTOM DISPLAY lead to some graph issue, the Cayo Perico Heist Plan Screen in game keep black and blink when CUSTOM DISPLAY turn on.
A
Cysteninz
Hi team, there is a bug with GTA Online, the CUSTOM DISPLAY lead to some graph issue, the Cayo Perico Heist Plan Screen in game keep black and blink when CUSTOM DISPLAY turn on.

Hey there!

Thank you for taking part in our beta program. Also thanks for sharing your concern with us here. We will test this issue on our side.

To quickly help you out, could you please share your Cortex logs for us to further investigate this issue in case we cannot reproduce it?

Here is a simple guide for you to quickly collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

To protect your privacy, please share your logs via PM.

We look forward to your reply soon.

Thank you for your patience.

Michelle
M
hey Razer,

nice work on the v10 beta, big improvement over previous version and im liking the store convergence in the app, very nice :)

so far no issues here but my system is high spec (i7k series, 32gb ram 3080ti), ram usage ingame could be better but its still beta so can only improve from here right? 🙂 ofc being able to add say Asus ARGB sync and other vendors would be a nice addition, nobody else really has an all in one solution and it would be nice to see my ROG ARGB syncing with the razer setup along with hue control in the room 🙂 to be fair it probably should be in synapse, but it could work in this.
A
Mandoscottie
hey Razer,

nice work on the v10 beta, big improvement over previous version and im liking the store convergence in the app, very nice :)

so far no issues here but my system is high spec (i7k series, 32gb ram 3080ti), ram usage ingame could be better but its still beta so can only improve from here right? 🙂 ofc being able to add say Asus ARGB sync and other vendors would be a nice addition, nobody else really has an all in one solution and it would be nice to see my ROG ARGB syncing with the razer setup along with hue control in the room 🙂 to be fair it probably should be in synapse, but it could work in this.

Hey there!

Thank you very much for sharing your comments with us here. We are happy that you like the new version. Please feel free to let us know if you have any suggestions, feedback, or any bugs you encounter.

Michelle
ShadowWolf32387
Dekades
LONG-AWAITED RAZER CORTEX PC 10. NOW AVAILABLE FOR BETA TESTING.

Hey Insiders,

We are pleased to announce the new and improved version of Razer Cortex PC, and we want you to be the first to take part in our beta program!



Razer Cortex PC 10 will feature a fresh new UI as well as even more features to enhance your gaming experience.

How to get Razer Cortex PC 10 on your Windows PC 10 & 11:


*Get Cortex PC 10 beta access from your existing installation of Razer Cortex PC 9.18.

What's new?

Besides the revamped UI, we have some new exciting features that will level up your game.

  • Updated look with easy to access tabs

    • Unified Game Library – Quickly launch your favorite games in one place

  • Connect to your favorite platforms to connect to your game library, track all your games and achievements

    • Game Platform Integrations – Connect to your favorite platforms like Steam, GOG, Origin, Ubisoft and Humble Bundle to view all your games and profiles on Cortex PC
    • View and Manage Game Data – View your game data from achievements, recent gameplay, game recommendations that matches your game type
    • In-Game Details – View and track FPS throughout your gameplay, with or without game boost enabled
    • Find Other Players – View other Cortex PC user's games and achievements who are playing the same games as you, join similar discord groups and play together

  • Enhanced PC information

    • My Rig – Now with even more details covering your rig’s individual components
    • FPS Overlay – Manage your FPS overlay with even more customizable options

  • Boosters

    • System and Game Booster – Both boosters have been redesigned and provide more content to be scanned, allowing you to have more control over what you to be enable or disable



Beta Feedback

We want you to have an enjoyable experience with Cortex PC 10 and would love your feedback on it!

We want to know what you think of the latest version of Cortex PC, do let us know if there are:

  • What you love and what you don’t about the new Cortex PC
  • Stuff that's not working or any bugs
  • Stuff that could be done better (don't forget to suggest how)
  • Stuff that looks odd or doesn't make sense to you
  • Crashes (try to explain what happened up to the moment the app crashed)


How to submit feedback:

Option 1 – On the Cortex PC app



If you’re reporting bugs, it would be great to include your log file for our team to investigate:



Option 2 – On Razer insider

Alternatively, you can also give us feedback on Razer Insider by posting your comment in this thread. Do check to see if a similar report to yours has been posted. If it has, reply to that thread instead. Let’s keep the thread tidy! The Cortex PC team will be keeping a watchful eye on your submissions and work on your feedback where possible.

Note:

Please keep in mind that this is a work in progress early beta build that we’ll continue to improve before the public launch of the software based off your feedback.

We at Razer appreciate your support and participation in this beta. Your feedback is important to us as with your help, we believe that this update will provide a much-improved user experience for all users.

We look forward to your feedback!

The Razer Cortex PC team

Downloaded it with the new Blade and giving it a go right now. So far it's nice and I like how it's handling.
A
ShadowWolf32387
Downloaded it with the new Blade and giving it a go right now. So far it's nice and I like how it's handling.

That is great! Please feel free to let us know if you have any comments, feedback, or any bugs you encounter. We'd always love to help.

Michelle
ShadowWolf32387
Michelle-RazerCortex
That is great! Please feel free to let us know if you have any comments, feedback, or any bugs you encounter. We'd always love to help.

Michelle

Will do.
TimeViewer
Max FPS

Bit of a hitch, in some games the loading screens spike the FPS, ESO for instance while loading suddenly jumps to over 1600fps, so when I exit that's what the software reports as my max. Obviously no where near what I'm actually playing at (If it was, I'd be flying the alien mothership off this rock)
C
Dekades
LONG-AWAITED RAZER CORTEX PC 10. NOW AVAILABLE FOR BETA TESTING.

Hey Insiders,

We are pleased to announce the new and improved version of Razer Cortex PC, and we want you to be the first to take part in our beta program!



Razer Cortex PC 10 will feature a fresh new UI as well as even more features to enhance your gaming experience.

How to get Razer Cortex PC 10 on your Windows PC 10 & 11:


*Get Cortex PC 10 beta access from your existing installation of Razer Cortex PC 9.18.

What's new?

Besides the revamped UI, we have some new exciting features that will level up your game.

  • Updated look with easy to access tabs

    • Unified Game Library – Quickly launch your favorite games in one place

  • Connect to your favorite platforms to connect to your game library, track all your games and achievements

    • Game Platform Integrations – Connect to your favorite platforms like Steam, GOG, Origin, Ubisoft and Humble Bundle to view all your games and profiles on Cortex PC
    • View and Manage Game Data – View your game data from achievements, recent gameplay, game recommendations that matches your game type
    • In-Game Details – View and track FPS throughout your gameplay, with or without game boost enabled
    • Find Other Players – View other Cortex PC user's games and achievements who are playing the same games as you, join similar discord groups and play together

  • Enhanced PC information

    • My Rig – Now with even more details covering your rig’s individual components
    • FPS Overlay – Manage your FPS overlay with even more customizable options

  • Boosters

    • System and Game Booster – Both boosters have been redesigned and provide more content to be scanned, allowing you to have more control over what you to be enable or disable



Beta Feedback

We want you to have an enjoyable experience with Cortex PC 10 and would love your feedback on it!

We want to know what you think of the latest version of Cortex PC, do let us know if there are:

  • What you love and what you don’t about the new Cortex PC
  • Stuff that's not working or any bugs
  • Stuff that could be done better (don't forget to suggest how)
  • Stuff that looks odd or doesn't make sense to you
  • Crashes (try to explain what happened up to the moment the app crashed)


How to submit feedback:

Option 1 – On the Cortex PC app



If you’re reporting bugs, it would be great to include your log file for our team to investigate:



Option 2 – On Razer insider

Alternatively, you can also give us feedback on Razer Insider by posting your comment in this thread. Do check to see if a similar report to yours has been posted. If it has, reply to that thread instead. Let’s keep the thread tidy! The Cortex PC team will be keeping a watchful eye on your submissions and work on your feedback where possible.

Note:

Please keep in mind that this is a work in progress early beta build that we’ll continue to improve before the public launch of the software based off your feedback.

We at Razer appreciate your support and participation in this beta. Your feedback is important to us as with your help, we believe that this update will provide a much-improved user experience for all users.

We look forward to your feedback!

The Razer Cortex PC team







The new Cortex Beta has an Chroma Connect error with razer synapse. After Game Booster restoring memory it doesnt get back to the synapse studio chroma theme effect. Lights on whole set of Razer devices stay green or white - doesnt change to devices lightings I've set in Synapse.

Please FIX THIS 🙂
samuel2050
Userlevel 7
I got an error with Chroma Connect after using system booster. Cortex stuck at restoring items for 5 minutes in same status. But those two happened only once and disappeared. What should be caused the problems?
Razer gives me the best performance!
A
TimeViewer
Max FPS

Bit of a hitch, in some games the loading screens spike the FPS, ESO for instance while loading suddenly jumps to over 1600fps, so when I exit that's what the software reports as my max. Obviously no where near what I'm actually playing at (If it was, I'd be flying the alien mothership off this rock)

Hey there!

Thank you for being a beta tester of Razer Cortex and thank you for sharing your concern with us here.

Here could you please provide us with your Cortex logs for us to further investigate this issue?

To protect your privacy, please share your Cortex logs with us via PM.

Here is a guide for you to collect and upload your Cortex logs.
https://mysupport.razer.com/app/answers/detail/a_id/1685

We look forward to your reply soon.

Thank you for your patience.

Michelle
A
Crasheq
The new Cortex Beta has an Chroma Connect error with razer synapse. After Game Booster restoring memory it doesnt get back to the synapse studio chroma theme effect. Lights on whole set of Razer devices stay green or white - doesnt change to devices lightings I've set in Synapse.

Please FIX THIS :)

Hey there!

Thank you for taking part in our beta program and giving us feedback on Cortex 10. We received the same issue from other testers. We are trying to fix this and let you know when we find a resolution.

Thank you for your patience. Please feel free to let us know if you need further assistance.

Michelle
A
samuel2050
I got an error with Chroma Connect after using system booster. Cortex stuck at restoring items for 5 minutes in same status. But those two happened only once and disappeared. What should be caused the problems?

Hey there!

Thank you for being a beta tester of Razer Cortex 10. And thank you for sharing your concern again.

If I understand you correctly, you mean Cortex is stuck at restoring items for 5 minutes in the same status, restoring items in Cortex 10 is in GAME BOOSTER > BOOST. While you said you got an error with Chroma Connect after using the system booster. Here I am a little confused about which feature you are saying. Is it BOOST or SYSTEM BOOST?

Here could you please provide us with your Cortex logs? We are delighted that you shared your Cortex logs last time. Please remember to give us access permission.

We look forward to your reply. You can continue our conversation here:
https://insider.razer.com/index.php?conversations/samuel2050-razer-cortex-10-beta-log-2022-03-24.201882/

Thank you for your patience.

Michelle
samuel2050
Userlevel 7
Michelle-RazerCortex
Hey there!

Thank you for being a beta tester of Razer Cortex 10. And thank you for sharing your concern again.

If I understand you correctly, you mean Cortex is stuck at restoring items for 5 minutes in the same status, restoring items in Cortex 10 is in GAME BOOSTER > BOOST. While you said you got an error with Chroma Connect after using the system booster. Here I am a little confused about which feature you are saying. Is it BOOST or SYSTEM BOOST?

Here could you please provide us with your Cortex logs? We are delighted that you shared your Cortex logs last time. Please remember to give us access permission.

We look forward to your reply. You can continue our conversation here:
https://insider.razer.com/index.php?conversations/samuel2050-razer-cortex-10-beta-log-2022-03-24.201882/

Thank you for your patience.

Michelle


My mistakes. I got a problem with both "Game booster" and "System Booster".

First, I got stuck in same status with Boost from Game booster.(This problem solved when I force to close and restart Cortex in Task Manager.)

Second, a few days later, I run System Booster and Cortex died with Chroma Connect.
(At this case, Cortex revived by itself before restarts my PC, but chroma doesn't.)
Razer gives me the best performance!
A
samuel2050
My mistakes. I got a problem with both "Game booster" and "System Booster".

First, I got stuck in same status with Boost from Game booster.(This problem solved when I force to close and restart Cortex in Task Manager.)

Second, a few days later, I run System Booster and Cortex died with Chroma Connect.
(At this case, Cortex revived by itself before restarts my PC, but chroma doesn't.)

Thank you for pointing it out in detail. I have received your log. We will let you know when we find a resolution

Michelle
samuel2050
Userlevel 7
Latest version of Cortex is comfortable! This is the first time that I enjoy with beta programs! None of other betas gives me fun before.
Razer gives me the best performance!
D
Hello
there's a bug in digital vibrance
it work when I turn it on but when I try to turn it off and save it doesn't work
and same for "make adjustments" when I click it it does the opposite
like when I turn it off the screen will be so colorful
and I can't get it back and
my eyes are burning xD pls fix it ❤
D
Great update thanks
H
I wasn't able to connect with Ubisoft Connect platform, what's wrong? What settings did I miss?

In my browser, on the Ubisoft Connect dashboard there's a message:
"Ubisoft Connect is not available at the moment. Please try again later."

What's wrong?
samuel2050
Userlevel 7
I didn't noticed that I can see some details of processes. That's fantastic!
Razer gives me the best performance!
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