[CORTEX] Cortex 10 PC Beta | Razer Insider

[CORTEX] Cortex 10 PC Beta

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A
samuel2050
Latest version of Cortex is comfortable! This is the first time that I enjoy with beta programs! None of other betas gives me fun before.

We are so happy that you like the new version. Please let me know if you need further assistance.

Michelle
A
darkxskills2019
Hello
there's a bug in digital vibrance
it work when I turn it on but when I try to turn it off and save it doesn't work
and same for "make adjustments" when I click it it does the opposite
like when I turn it off the screen will be so colorful
and I can't get it back and
my eyes are burning xD pls fix it ❤️

Hey there!

Thank you for being a beta tester of Razer Cortex 10 and for sharing your concern with us here.

Generally, the Digital Vibrance of your PC would be restored when you exit your game. However, it would not if Razer Cortex was shut down accidentally.

In such a case, please launch Razer Cortex, go to ‘GAME BOOSTER’> ‘BOOSTER PRIME’> ’MAKE ADJUSTMENTS’ and turn on the ‘MAKE ADJUSTMENTS’ feature at the top.

Then, click on the ‘REVERT’ icon of Hue, Brightness, Contrast, Digital Vibrance. After that, ensure that you do not click any button of 'CANCEL' or 'SAVE'.

Finally, please open your Task Manager > Processes to End Task of Razer Cortex.

Please feel free to let us know if this issue persists. We will fix this issue in our future update.

Thank you for your patience!

Michelle
1 Attachment
A
Hmm78
I wasn't able to connect with Ubisoft Connect platform, what's wrong? What settings did I miss?

In my browser, on the Ubisoft Connect dashboard there's a message:
"Ubisoft Connect is not available at the moment. Please try again later."

What's wrong?

Hey there!

Thank you for taking part in our beta program and thank you for sharing your issue with us here.

Regarding your issue, please first check the below information:

  • Ensure that the username/profile link you input is correct.
  • Ensure that your profile on that platform is set public.
  • Ensure that there are games in the library of that platform.
  • Ensure that your user username/avatar/settings are syncing successfully to your Unibsoft account https://account.ubisoft.com/ if you update your username/avatar/settings in the Ubisoft client.

If the issue persists, please feel free to let us know. A screenshot and Cortex logs always help us a lot when investigating this issue.

Here is a simple guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

Thank you for your patience

Michelle
A
depotfront359
Great update thanks

Please feel free to let us know if you have any comments, suggestions, or bugs you encounter. :smile_:

Michelle
H
there is such an error. I can't optimize any game.
2 Attachments
jakey1995abc
Userlevel 1
Dekades
LONG-AWAITED RAZER CORTEX PC 10. NOW AVAILABLE FOR BETA TESTING.

Hey Insiders,

We are pleased to announce the new and improved version of Razer Cortex PC, and we want you to be the first to take part in our beta program!



Razer Cortex PC 10 will feature a fresh new UI as well as even more features to enhance your gaming experience.

How to get Razer Cortex PC 10 on your Windows PC 10 & 11:


*Get Cortex PC 10 beta access from your existing installation of Razer Cortex PC 9.18.

What's new?

Besides the revamped UI, we have some new exciting features that will level up your game.

  • Updated look with easy to access tabs

    • Unified Game Library – Quickly launch your favorite games in one place

  • Connect to your favorite platforms to connect to your game library, track all your games and achievements

    • Game Platform Integrations – Connect to your favorite platforms like Steam, GOG, Origin, Ubisoft and Humble Bundle to view all your games and profiles on Cortex PC
    • View and Manage Game Data – View your game data from achievements, recent gameplay, game recommendations that matches your game type
    • In-Game Details – View and track FPS throughout your gameplay, with or without game boost enabled
    • Find Other Players – View other Cortex PC user's games and achievements who are playing the same games as you, join similar discord groups and play together

  • Enhanced PC information

    • My Rig – Now with even more details covering your rig’s individual components
    • FPS Overlay – Manage your FPS overlay with even more customizable options

  • Boosters

    • System and Game Booster – Both boosters have been redesigned and provide more content to be scanned, allowing you to have more control over what you to be enable or disable



Beta Feedback

We want you to have an enjoyable experience with Cortex PC 10 and would love your feedback on it!

We want to know what you think of the latest version of Cortex PC, do let us know if there are:

  • What you love and what you don’t about the new Cortex PC
  • Stuff that's not working or any bugs
  • Stuff that could be done better (don't forget to suggest how)
  • Stuff that looks odd or doesn't make sense to you
  • Crashes (try to explain what happened up to the moment the app crashed)


How to submit feedback:

Option 1 – On the Cortex PC app



If you’re reporting bugs, it would be great to include your log file for our team to investigate:



Option 2 – On Razer insider

Alternatively, you can also give us feedback on Razer Insider by posting your comment in this thread. Do check to see if a similar report to yours has been posted. If it has, reply to that thread instead. Let’s keep the thread tidy! The Cortex PC team will be keeping a watchful eye on your submissions and work on your feedback where possible.

Note:

Please keep in mind that this is a work in progress early beta build that we’ll continue to improve before the public launch of the software based off your feedback.

We at Razer appreciate your support and participation in this beta. Your feedback is important to us as with your help, we believe that this update will provide a much-improved user experience for all users.

We look forward to your feedback!

The Razer Cortex PC team

Your Discord bot in the app does not work
A
hitCongoPinkbyte580
there is such an error. I can't optimize any game.

Hey there!

Thank you for taking part in our beta program and sharing your issue with us here. I'm Michelle. I will be very happy to assist you with your issue.

Before we start could you please share us with your Razer Cortex logs for us to further investigate this issue? Here is a simple guide for you to collect and upload your Cortex logs:
https://mysupport.razer.com/app/answers/detail/a_id/1685

To protect your privacy, please share your logs with us via PM.

We look forward to your reply soon. Thank you for your patience.

Best regards,
Michelle
A
jakey1995abc
Your Discord bot in the app does not work

Hey there！

Thank you for being a beta tester of Razer Cortex 10 and for sharing your issues with us here. Our engineering team is trying to find a resolution and will fix this issue in the future update.

Thank you for your patience.

Michelle
S
Is there a way to use the new cortex beta update without having "msedgewebview2" installed on my PC? This is something I'd prefer not to have on my computer and I didn't need it to run the last version of cortex prior to the beta update.
A
Sinseret
Is there a way to use the new cortex beta update without having "msedgewebview2" installed on my PC? This is something I'd prefer not to have on my computer and I didn't need it to run the last version of cortex prior to the beta update.


Hey there!

Thank you for being a beta tester of Razer Cortex and sharing your concern with us here. WebView2 is a necessary component to run Razer Cortex 10, if it is not installed, Razer Cortex will not launch properly. If you don't want to use WebView2, you have to roll back to Razer Cortex 9. However, we do not suggest doing so.

Thank you for your patience. Please feel free to let us know if you need further assistance.

Michelle
samuel2050
Userlevel 7
Sinseret
Is there a way to use the new cortex beta update without having "msedgewebview2" installed on my PC? This is something I'd prefer not to have on my computer and I didn't need it to run the last version of cortex prior to the beta update.

@Michelle-RazerCortex is right. And I will remain as one of Razer Cortex Beta tester.
Razer gives me the best performance!
S
Michelle-RazerCortex
Hey there!

Thank you for being a beta tester of Razer Cortex and sharing your concern with us here. WebView2 is a necessary component to run Razer Cortex 10, if it is not installed, Razer Cortex will not launch properly. If you don't want to use WebView2, you have to roll back to Razer Cortex 9. However, we do not suggest doing.

Thank you for your patience. Please feel free to let us know if you need further assistance.

Michelle

Thank you for the reply. That's fine and I will continue to use the beta regardless, I was just generally curious about it.
A
Sinseret
Thank you for the reply. That's fine and I will continue to use the beta regardless, I was just generally curious about it.

Please always feel free to let us know if you need further assistance.

Michelle
O
I wish there was an option to disable the little HUD razer cortex shows when boosting. It interferes when using steam link.
m3Thf4c3
Michelle-RazerCortex
We are sorry for any inconvenience this issue has caused you. This issue may not be resolved in a short time. But
we keep trying to find a resolution to fix it.

Thank you for your patience.

Michelle

After i give admin rights the cortex.exe and all the other cortex service's i found in the service-control-panel of win11 the FPS Panel runs fine at Valorant, but nothingto see in pubg!

PLS change or add a description at the update window.
In hurry i click update at the lower cortex option...

after reboot i got the old cortex again.
I installed the Beta again and now the autostart of cortex and synaps is cracked. reinstall dont helps
so i think i need to do a clean reinstall ;-(
[indent]mysterious is that sub services of cortex will be started becaus Central says it runs but i cant open it.
when i close and open cortex again via the taskbar menu of Central it starts
synaps autostart i totaly bricked! but i can start it also via Central taskbar[/indent]
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samuel2050
Userlevel 7
ObviouslyAce
I wish there was an option to disable the little HUD razer cortex shows when boosting. It interferes when using steam link.

Well, sometimes I think about same opinion you posted.
I need to boost my PC with cortex when I render some tasks, but when the HUD cames out, the render speed goes quite low.
Razer gives me the best performance!
A
ObviouslyAce
I wish there was an option to disable the little HUD razer cortex shows when boosting. It interferes when using steam link.

Hey there!

Thank you for taking part in our beta program. We appreciate your suggestion. To make sure I understand you correctly, you mean you want us to add an option to disable the boost animation when starting a game, am I right?

Best regards,
Michelle
A
m3Thf4c3
After i give admin rights the cortex.exe and all the other cortex service's i found in the service-control-panel of win11 the FPS Panel runs fine at Valorant, but nothingto see in pubg!


Hey there!

We appreciate your feedback on Razer Cortex 10 beta. Here are my responses to your comments:
1. After i give admin rights the cortex.exe and all the other cortex service's i found in the service-control-panel of win11 the FPS Panel runs fine at Valorant, but nothingto see in pubg!
Did this occur before your reinstallation or after your reinstallation? If it occurred after your reinstallation, could you please share us with your Cortex logs for us to further investigate this issue?

2. PLS change or add a description at the update window.
In hurry i click update at the lower cortex option...
We have received your suggestion. Thank you! Please always feel free to let us know if you have comments on our product.

3. I installed the Beta again and now the autostart of cortex and synaps is cracked. reinstall dont helps
so i think i need to do a clean reinstall ;-(

Could I confirm whether the autostart of the Razer Cortex cracking issue was fixed after your clean reinstallation? If not, could you please provide us with our Razer Cortex logs for us to further investigate this issue?

mysterious is that sub services of cortex will be started becaus Central says it runs but i cant open it.
when i close and open cortex again via the taskbar menu of Central it starts
synaps autostart i totaly bricked! but i can start it also via Central taskbar

Do you mean when you close and open Razer Cortex via the taskbar menu of Razer Central, it only starts Synapse autostart, but bricked, and Razer Cortex still does not start, am I right?

Thank you for your patience.

We look forward to your reply.

Michelle
A
samuel2050
Well, sometimes I think about same opinion you posted.
I need to boost my PC with cortex when I render some tasks, but when the HUD cames out, the render speed goes quite low.

Thank you for your feedback. We will consider it.

Michelle
Maximusisback
Rank
Userlevel 7
Whitechapel_1888
I have done some more test and noticed three more things that need some work:

  • I am not sure if this is specific to this game only, but Cortex insists that my copy of Control is from the Epic game store.

    I do not even have an account on Epic. I removed this version from Cortex. The only version of Control that is currently installed on my system is from Steam, but:

    According to Cortex, the game is not installed.
    Edit: So reinstalling Control and restarting Cortex did not fix it. As it is, I cannot play Control, that I own on Steam, with Cortex, what a shame...
  • Under the new game booster tab, in FPS there is this new option:

    This make little sense if quite a few games have one fps spike when starting them:

    In this case, the pop up will announce a max fps 389 that was only true for the 1st second of starting the game. It actually played at a modest 50 fps on average, so I think the spikes need to be filtered out or an option to show something more important like average fps or 1% lows should be added.
  • I noticed that games not found on platforms can be added manually, but only if they are installed on my computer. Seeing that Cortex displays my game library, I would like to add all my games to it, not just those that happen to be on my system at the moment. Please add this feature to Cortex as well.
  • Edit: I almost forgot this one. Cortex does not memorise its window dimension and position between reboots. Please change that.


Great explanation!
A
solosignsWisteria102
This beta does not support valorant
I try Booter prime for valorant but the app opened windows "Updating game setting" and 30 minutes later the app was not complete

Hey there,

Could you please delete this folder xx:\\Razer Cortex\\GameSettingPlugins\\valorant_x.xxx.xx? and restart Razer Cortex to see whether this issue can be fixed?

Thank you! Please feel free to provide us with your Cortex logs if this issue persists.

Best regards,
Michelle
Zekkee
Userlevel 7
nice
OverGamerPL
Yea great! This look sick. But what about Synapse?! This is the most important program. There was no big updates since 3 Years
A
DarkCeruleantoolsfast637
I restarted my PC as requested, however the FPS overlay doesn't show up, despite triggering the hotkey to turn the overlay on and off.


Hey there!

We are sorry to reply to you late.

Could you please check whether Genshin Impact and its launcher are installed in the same folder? If they are not, please reinstall them in the same folder and launch the game with Razer Cortex processing in the background. Thus, the game can be added to Razer Cortex automatically.

Finally, make sure the FPS overlay is turned on via Razer Cortex > GAME BOOSTER > IN-GAME.

Please feel free to share your Razer Cortex logs for us to further investigate this issue.
https://mysupport.razer.com/app/answers/detail/a_id/1685

We look forward to your reply.

Thank you for your patience.

Michelle
A
Whitechapel_1888
I have done some more test and noticed three more things that need some work:

  • I am not sure if this is specific to this game only, but Cortex insists that my copy of Control is from the Epic game store.

    I do not even have an account on Epic. I removed this version from Cortex. The only version of Control that is currently installed on my system is from Steam, but:

    According to Cortex, the game is not installed.
    Edit: So reinstalling Control and restarting Cortex did not fix it. As it is, I cannot play Control, that I own on Steam, with Cortex, what a shame...


Hey there!

We have fixed the issue regarding recognizing CONTROL. Could you please check it again and let us know if the issue persists?

Thank you for your patience.

Michelle
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