CORTEX PC 10 | Public Release | Razer Insider
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CORTEX PC 10 | Public Release

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D
Congratulations RAZER ! I've used in since it was Beta version and it works well for me
Surf
Rank
Userlevel 7
Hurray, does it come with a free upgrade for Cortex 11 xd.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
JETventureBurntUmber522
Userlevel 7
I've been using the beta and have been loving it. Great job on the public release!
olT3lo
Hey Michelle, I've already spoken to you guys and they created a case for me. They also helped me work thru different steps and create a log file. It's already been submitted several days ago now. My case is: Case #: 220612-000923.

I would keep using the 9 series of Cortex as I never had problems with that, but after finding an installer, every time I install, it instantly updates me to 10 series and back to being broken.
6squido9
Userlevel 5
looking good razer! thank you for staying on top of community feedback with updates!!
mozila80
Userlevel 7
why so many ads in this app?
I know my english is bad KEKWAdd me on steam: https://steamcommunity.com/id/mozila80/
C
niiice job with the app
A
olT3lo
I don't remember ever saying I couldn't add a game manually. I can. And I can launch the game I add manually. Doesn't really change the fact that adult rated games are not added to the launcher automatically like they were in versions before 10. Hope this helps.

Hey there!

Thank you for clarifying that.

For games that are in our Master Game List, Razer Cortex can add them by scanning. But for games that are not in our MGL, only some can be added automatically.

Currently, we do not have any mature games in our MGL. We tested some mature games from Steam that are not on our Master Game List, such as Sexy Airlines, College Bound, and Crush Crush.

The result shows that Crush Crush can be added automatically, but the other two games cannot be added by scanning. Please check the attachment.

"Leap of Faith" is in our MGL. We will buy the game and add it to our MGL. As I said before, the buying process would be long, about half a month. We will update you when we resolve this issue.

Thank you for your patience.

Michelle
1 Attachment
aiyionman
Userlevel 7
Works fine on my end. But Raid of Plarium is kinda broken.

Tried accessing their website and it's all messed up, any news about it?
N
Just wanna ask, my GTX 1650 is still not available for the digital vibrance feature. Thank You
E
I really loved the Beta versions they have improved a lot. There's a long long way to go for Razer software but it's getting really good!! A unified game launcher is welcomed. Thank you.
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aiyionman
It's their website, no issues when running it from Cortex.

But hotkeys of Cortex is messed up. Why put hotkey CTRL + SHIFT + ARROW DOWN as a default?

Hey there!

I appreciate your patience. Could you please take a screenshot of what the issue is on the Raid: Shadow Legends website? Is there a connection error or a notice?

Regarding the hotkey issue, I have reported your feedback and comment to our Product Manager.

We look forward to your reply.

Thank you!

Michelle
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pancholr
In version 9 the Paid to Play was not working lately. In version 10 I only see the game RAID: Shadow Legends, a mobile game.

Hey there!

Thank you for sharing your concern with us here. Could you please provide us with more info about the issue in Paid to Play v9？

Michelle
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olT3lo
Hey Michelle, I've already spoken to you guys and they created a case for me. They also helped me work thru different steps and create a log file. It's already been submitted several days ago now. My case is: Case #: 220612-000923.

I would keep using the 9 series of Cortex as I never had problems with that, but after finding an installer, every time I install, it instantly updates me to 10 series and back to being broken.

Thank you for sharing your case number with me. I will follow up on it.

Michelle
SylvanasMage
Userlevel 7
Great news, looking forward to use it even more.
SpanishReddatahead357
bizWeldonBluetools832
stopped using it, never going back
Those "game booster" programs are a scam
Sorry, not sorry

Well they close background tasks if you already do that they wont help.
TheDragonSoly2
Userlevel 6
Price baby price
olT3lo
That didn't work. It didn't work the other 2 times I tried either. I've also uninstalled Cortex numerous times and reinstalled. Cortex before 10 released worked without issue. Also, I worked with support before I ever posted in the forums, and nothing they had me do worked either.

You say your adult games are showing.. which would indicated some problem on my system. Can you buy the Steam game "Leap of Faith" for testing purposes and tell me if it shows up? I'll even buy the game and gift it to you if you'd like. I just want to see if it's truly working on your system by testing a game we have in common.
olT3lo
Michelle-RazerCortex
H

Hey there!

To make sure that we are on the same page after you disconnect Razer Cortex with steam, you still cannot launch the game "Leap of Faith" from Razer Cortex even though you have added it to MY LIBRARY manually?

The former conversations showed that the game "Leap of Faith" cannot be added to Razer Cortex manually. You said "I can add games manually" in your last reply. Did this mean "Leap of Faith" was added to Razer Cortex successfully?

Appreciate your patience.

Michelle


I don't remember ever saying I couldn't add a game manually. I can. And I can launch the game I add manually. Doesn't really change the fact that adult rated games are not added to the launcher automatically like they were in versions before 10. Hope this helps.
Wired.Ape
Userlevel 3
Michelle-RazerCortex
Hey there!

Thank you for clarifying that.

For games that are in our Master Game List, Razer Cortex can add them by scanning. But for games that are not in our MGL, only some can be added automatically.

Currently, we do not have any mature games in our MGL. We tested some mature games from Steam that are not on our Master Game List, such as Sexy Airlines, College Bound, and Crush Crush.

The result shows that Crush Crush can be added automatically, but the other two games cannot be added by scanning. Please check the attachment.

"Leap of Faith" is in our MGL. We will buy the game and add it to our MGL. As I said before, the buying process would be long, about half a month. We will update you when we resolve this issue.

Thank you for your patience.

Michelle

Imagine you're playing an adult game at work, and when you get caught you can just shrug it off and be like "Nah, I'm just testing it for a customer."
Razer must be one hell of a workplace! 😂
I guess I got sucked in by the pretty lights.
olT3lo
Well Leap of Faith was just an example. I guess this MGL is new as of version 10 because it was working before. That's too bad. Not going to have some games be auto added while others Razer doesn't see as fit to be on their list. Sucks because Cortex was the only launcher I thought didn't suck. I do appreciate the help Michelle.
A
aiyionman
Works fine on my end. But Raid of Plarium is kinda broken.

Tried accessing their website and it's all messed up, any news about it?


Hey there!

Did you mean that you cannot visit their webpage to download the game via the link? Or do you mean that you cannot launch this game from Cortex?

Michelle
pancholr
Userlevel 7
In version 9 the Paid to Play was not working lately. In version 10 I only see the game RAID: Shadow Legends, a mobile game.
http://steamsignature.com/card/0/76561198007689323.png
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olT3lo
After years of using Cortex I've removed it from my system. The update to the 10 series isn't working very good for me. Including the fact that I can't launch mature rated games because it just say's "Install" and won't install (even though the games ARE installed). I'll try it at a later date and see if it's working again.

Hey there!

We are sorry to hear that you had to go through this inconvenience. This is not the experience that we would like you to have. Rest assured that we will do our best to get this sorted.

For us to resolve this issue, could you please provide us with more details? If a game is removed from Razer Cortex and re-added to Razer Cortex, it may have the notice that you have installed the game when you add it again to Razer Cortex.

In such a scenario, please follow the below steps:
First, stop 'Razer Game Manager Service 3' in Task Manager.

  • Go to ‘Task Manager’ > ‘Services’.
  • Right-click on ‘Razer Game Manager Service 3’ to Stop it.

Second, delete the file folder: C:\\ProgramData\\Razer\\GameManager3\\Data\\rzr_userid.
Third, start the ‘Razer Game Manager Service’ in Task Manager.
Finally, launch the game with Razer Cortex running in the background. The game will be added to Razer Cortex automatically.

Please feel free to let us know if this issue persists.

We appreciate your patience.

Michelle
H
Userlevel 7
I wonder if my Razer Central would automatically download this.

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