CORTEX PC 10 | Public Release | Razer Insider
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CORTEX PC 10 | Public Release

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A
Dekades


Hey Insiders,

We are amped to announce the public launch of Razer Cortex PC 10. With a fresh new UI and exciting new features. Razer Cortex PC 10 enhances your gaming experience from every aspect. The new version is available for Windows PC 10 & 11. Download it here: https://rzr.to/RazerCortex

We released 12 beta versions of Razer Cortex PC 10 in less than three months during the beta test. It was tough and challenging but more thrilling for everyone on the team. We want to thank all the users who took part in our beta program, especially those who provided valuable feedback and suggestions and helped us troubleshoot and resolve issues during the beta phase. We appreciate your support and are grateful for all you have done to help us improve our product.

What’s new?

Razer Cortex PC 10 has exciting core features to level up your gaming experience.

  • Unified Game Launcher

    • Launch your games quickly and easily from one place.
    • Connect your gaming platforms and manage all your games across these platforms, including Steam, Origin, GOG Galaxy, and Ubisoft Connect.

  • Enhanced Booster Technology

    • Improve your gaming performance through advanced technology in both Game Booster and System Booster.
    • Allows you to have more control over what you want to boost and what you don’t.

  • Newly Supported Game in Booster Prime

    • ELDEN RING has been supported in Booster Prime. Optimize and play it now to achieve your best gaming experience.

  • Customizable Game Summary

    • View and access your Squad Rewards Campaign and Paid to Play events on the Summary page. The next season of the Squad Rewards Campaign will be coming soon. Please stay tuned if you are interested.
    • Features a comprehensive summary of time played, achievements, recently played games, and more.
    • Create custom game library views by filtering, sorting, tagging, and adding your own visuals such as game backgrounds and covers.

  • More User-friendly Features

    • Find Other Players – View other Cortex PC user's games and achievements who are playing the same games as you, join similar discord groups and play together.
    • Enhanced PC Information – Cover your rig’s individual components.
    • Track and Manage In-Game Details – View and track FPS throughout your gameplay. Manage your FPS overlay with even more customizable options.



Want to see some feedback on Razer Cortex PC 10 before downloading? Check out some of these comments from our beta users on the Insider forum:



Download Razer Cortex PC 10 now and give it a try! We look forward to your feedback.

The Razer Cortex PC team
AlphaTay
Userlevel 7
Razer Cortex PC Paid to Play Games Raid: Shadow Legends Today has a Update at both Games Client Plarium Play 8.0 and the Games Raid: Shadow Legends 5.80, both has huge issue now cant even launch the games, and after Games Client Plarium Play 8.0 Auto-Update, the Games Raid: Shadow Legends 16GB was deleted by the Games Client Plarium Play 8.0 Update.

tried to Reinstall the Whole Games Raid: Shadow Legends 5.80 16GB after Games Client Plarium Play 8.0 Auto-Update Delete it, it cannot be done, there's error.

after uninstall the Games Client Plarium Play 8.0 Auto-Update, and tried to reinstall it, the new installer PlariumPlaySetup.exe Digital Signatures ‎Tuesday, ‎2 ‎August, ‎2022 7:13:16 PM and RaidSetup.exe Digital Signatures ‎Tuesday, ‎2 ‎August, ‎2022 7:12:57 PM Advanced Options always pop up Fatal error Code: and couldnt select another install Drive other than C:\\ , after fresh install the Games Client Plarium Play 8.0 , could select install Drive and Folder other than C:\\ but couldnt do it due to C:\\ has only around 7GB of Free Space while the selected D:\\ Drive has Plenty of Free Space.

https://plarium.com/forum/en/raid-shadow-legends/677_bug-reports/641814_plarium-play-stopped-working-after-the-latest-update/

https://plarium.com/forum/en/raid-shadow-legends/843_news/31665_update-5-80-highlights/
Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
A
AlphaTay
Razer Cortex PC Paid to Play Games Raid: Shadow Legends Today has a Update at both Games Client Plarium Play 8.0 and the Games Raid: Shadow Legends 5.80, both has huge issue now cant even launch the games, and after Games Client Plarium Play 8.0 Auto-Update, the Games Raid: Shadow Legends 16GB was deleted by the Games Client Plarium Play 8.0 Update.

https://plarium.com/forum/en/raid-shadow-legends/677_bug-reports/641814_plarium-play-stopped-working-after-the-latest-update/

https://plarium.com/forum/en/raid-shadow-legends/843_news/31665_update-5-80-highlights/

Hey there!

Thank you very much for bringing this issue to our attention. We have contacted the developer to resolve this issue immediately. Before they fix it, could you please let us know whether you can claim the Razer Silver by playing this game even though there are some issues of this game?

We apologize for the inconvenience this issue has caused you. Appreciate your patience.


Michelle
A
AlphaTay
Razer Cortex PC Paid to Play Games Raid: Shadow Legends Today has a Update at both Games Client Plarium Play 8.0 and the Games Raid: Shadow Legends 5.80, both has huge issue now cant even launch the games, and after Games Client Plarium Play 8.0 Auto-Update, the Games Raid: Shadow Legends 16GB was deleted by the Games Client Plarium Play 8.0 Update.

https://plarium.com/forum/en/raid-shadow-legends/677_bug-reports/641814_plarium-play-stopped-working-after-the-latest-update/

https://plarium.com/forum/en/raid-shadow-legends/843_news/31665_update-5-80-highlights/

Hey there!

This issue has been resolved. Could you please try again to see whether it is fixed on your end?

Thank you!

Michelle
A
AlphaTay
Razer Cortex PC Paid to Play Games Raid: Shadow

https://plarium.com/forum/en/raid-shadow-legends/677_bug-reports/641814_plarium-play-stopped-working-after-the-latest-update/

https://plarium.com/forum/en/raid-shadow-legends/843_news/31665_update-5-80-highlights/

Hi AlphaTay,

If you still have issues when claiming your Razer Silver after playing this game. Please follow the below steps:

1. Remove Raid: Shadow Legends from Razer Cortex.

  • Go to “LAUNCHER” > “MY LIBRARY”.
  • Go to the “INSTALLED” tab.
  • Click on a game.
  • Click on the “Settings” icon
  • On the dropdown menu, select “Remove”

2. Exit Razer Cortex.
3. Restart Razer Game Manager Service 3.

  • Go to ‘Task Manager’ > ‘Services’.
  • Right-click on ‘Razer Game Manager Service 3’ to Restart it.

4. Delete the file folder (C:\\ProgramData\\Razer\\GameManager3\\Data\\rzr_userid).
5. Launch Razer Cortex and click the "Refresh" icon to scan the game Raid: Shadow Legends. Or you can launch the game with Razer Cortex running in the background. Razer Cortex will add the game automatically. Adding a game by clicking the "+" icon is not recommended since it may cause a detecting issue.
6. Start the game from Razer Cortex for several minutes. Then, go to Paid to Play to see whether you can claim your Razer Silver.

If you cannot claim your Razer Silver, please exit Razer Cortex and restart Razer Game Manager Service 3 to try again.

Let me know if this issue persists.

Appreciate your patience.

Michelle
A
AlphaTay
the new PlariumPlaySetup.exe with Digital Signature Date Wednesday, ‎3 ‎August, ‎2022 9:37:02 PM and RaidSetup.exe with Digital Signature Date ‎Wednesday, ‎3 ‎August, ‎2022 9:36:44 PM probably fix most if not all the current issue, but users still need to uninstall and reinstall both Plarium Play Client and Raid: Shadow Legends PC.

That is really not convenient. Since this issue has occurred this time, guess the game developer has noted this and will avoid such an issue happening again. We will also avoid putting up the game in Paid to Play during their update.

Michelle
A
olT3lo
Still can't launch adult rated games from Cortex. If Razer has decided to gate keep and not allow games of any rating to be launched via Cortex, just let us know. Then I can stop looking forward to a fix and can move on to something else.

Also, if that was Razer's decision, and not a programming issue, can't you give us a setting that is defaulted to off if we want to launch games Razer doesn't want us to launch?

Hey there!

We sincerely apologize for the late response.

Razer Cortex did not block adult games or any other games in MY LIBRARY. But we indeed block adult games in DEALS.

To resolve this issue, could you please try to exit Razer Cortex, and clear the cache here
C:\\ProgramData\\Razer\\RazerCortex\\GameLibCache, then, restart Razer Cortex to try again?

Please let me know if this issue still persists.

We appreciate your patience. Thank you!

Michelle

A
Wired.Ape
Imagine you're playing an adult game at work, and when you get caught you can just shrug it off and be like "Nah, I'm just testing it for a customer."
Razer must be one hell of a workplace! 😂

haha, it is reasonable to test adult games for our users. :big_grin_:

Michelle
lebronzejam
Userlevel 7
I love it. Games run better with it!
poppacalypse
Userlevel 7
just gotta get used to the new graphics! we are all creatures of habit.

but it's not bad! seems to load faster too
Razer Blade Ultrathin Gaming Laptop Razer Orochi Mobile Gaming Mouse Razer Huntsman Mercury White Razer Backlit Keycap Keychain Razer Metal Keycap Set Razer Hammerhead BT Razer Cloth Mask Razer Phone 2 Razer Nabu X Razer Phone Razer Viper Razer Tetra
A
NonPlastik
Just wanna ask, my GTX 1650 is still not available for the digital vibrance feature. Thank You

Hey there!

If an option is grayed out, it means that your graphics card or monitor doesn't support such adjustments. Please share the RIG info with us by taking a screenshot of the OVERVIEW page in Razer Cortex > SYSTEM BOOSTER > MY RIG.

Please feel free to let us know if you need further assistance.

Michelle
1 Attachment
mozila80
Userlevel 7
this is awesome!
I know my english is bad KEKWAdd me on steam: https://steamcommunity.com/id/mozila80/
aiyionman
Userlevel 7
Michelle-RazerCortex
Hey there!

Did you mean that you cannot visit their webpage to download the link? Or do you mean that you cannot launch this game from Cortex?

Michelle


It's their website, no issues when running it from Cortex.

But hotkeys of Cortex is messed up. Why put hotkey CTRL + SHIFT + ARROW DOWN as a default?
Wakotsu
Userlevel 6
Finally new wersion 😃
mozila80
Userlevel 7
wen squad battle again?
I know my english is bad KEKWAdd me on steam: https://steamcommunity.com/id/mozila80/
A
mozila80
wen squad battle again?

Thank you for asking this. We will post a thread on Insider and notice our users via notification. Please keep an eye on it.

Michelle
olT3lo
After years of using Cortex I've removed it from my system. The update to the 10 series isn't working very good for me. Including the fact that I can't launch mature rated games because it just say's "Install" and won't install (even though the games ARE installed). I'll try it at a later date and see if it's working again.
Maximusisback
Rank
Userlevel 7
Going smooth so far!
G
GoGoGoSushi
Good job Razer!
A
AlphaTay
the issue about Diablo Immortal Razer Cortex PC & even Mobile Paid to Play was, the Games was Region Locked and still unavailable at Certain Country yet.

some other Mobile Games including Diablo Immortal mobile was also Region Locked, but i would download apk from apkpure or other website to do Razer Cortex Mobile Paid to Play Daily.

https://us.battle.net/support/en/article/000310785


Hey there!

We are sorry for the inconvenience that the regional issue of this game has caused you. Thank you for bringing this issue to our attention. We will notice that next time when the featured game is regional-restricted.

Appreciate your understanding.

Michelle
A
Hey @cserpete ,

Thank you so much for sharing the valuable feedback with us on this thread. I'm Michelle from Razer Cortex PC. Feel free to let me know if you have any comments or bugs you encounter when you use Razer Cortex PC.

I sort out all the details you mentioned above here, please let me know if something is missing:
1. Epic Store, XBOX, and Battlenet are not supported in Razer Cortex.
We have planned to add them in the future. Thank you for your patience.

2. Cannot connect the currently supported platforms successfully.
Could you please provide us with your Razer Cortex logs for us via PM to further investigate this issue?

3. In the earlier version, Fortnite can be scanned. But in the current version, it cannot. Even if you added it manually, the information such as Developer, cover art, media icon, background, etc is missing.
We can investigate it via your logs.

4. After Epic Games acquired Fall Guys, it messed up with Razer Cortex. It can not be added from Epic Games, not even manually, it just can be installed from Steam.
We will reproduce this issue on our side.

We look forward to your reply.

We are grateful that you have given us these details regarding our product.

Thank you!

Michelle
H
Userlevel 7
Michelle-RazerCortex
Hey there!

Did you mean that you enable the feature “Automatically update Razer software”, but Razer Cortex did not update automatically?

If yes, could you please provide us with your Razer Cortex logs?

Thank you!

Michelle

Don't worry, my Cortex was just around a day late in updating. I got it now, thanks!
AwesomerushCITRINE821
This one is amazing!
AlphaTay
Userlevel 7
the new PlariumPlaySetup.exe with Digital Signature Date Wednesday, ‎3 ‎August, ‎2022 9:37:02 PM and RaidSetup.exe with Digital Signature Date ‎Wednesday, ‎3 ‎August, ‎2022 9:36:44 PM probably fix most if not all the current issue, but users still need to uninstall and reinstall both Plarium Play Client and Raid: Shadow Legends PC.

Michelle-RazerCortex
Hey there!

Thank you very much for bringing this issue to our attention. We have contacted the developer to resolve this issue immediately. Before they fix it, could you please let us know whether you can claim the Razer Silver by playing this game even though there are some issues of this game?

We apologize for the inconvenience this issue has caused you. Appreciate your patience.


Michelle


Michelle-RazerCortex
Hey there!

This issue has been resolved. Could you please try again to see whether it is fixed on your end?

Thank you!

Michelle


Michelle-RazerCortex
Hi AlphaTay,

If you still have issues when claiming your Razer Silver after playing this game. Please follow the below steps:

1. Remove Raid: Shadow Legends from Razer Cortex.

  • Go to “LAUNCHER” > “MY LIBRARY”.
  • Go to the “INSTALLED” tab.
  • Click on a game.
  • Click on the “Settings” icon
  • On the dropdown menu, select “Remove”

2. Exit Razer Cortex.
3. Restart Razer Game Manager Service 3.

  • Go to ‘Task Manager’ > ‘Services’.
  • Right-click on ‘Razer Game Manager Service 3’ to Restart it.
  • Re-launch Razer Cortex.

4. Delete the file folder (C:\\ProgramData\\Razer\\GameManager3\\Data\\rzr_userid).
5. Launch Razer Cortex and click the "Refresh" icon to scan the game Raid: Shadow Legends. Or you can launch the game with Razer Cortex running in the background. Razer Cortex will add the game automatically. Adding a game by clicking the "+" icon is not recommended since it may cause a detecting issue.
6. Start the game from Razer Cortex for several minutes. Then, go to Paid to Play to see whether you can claim your Razer Silver.

If you cannot claim your Razer Silver, please exit Razer Cortex and restart Razer Game Manager Service 3 to try again.

Let me know if this issue persists.

Appreciate your patience.

Michelle
Receipt: zSilver Redemption : 2017 : Razer BlackWidow X Tournament Edition Chroma ; 2018 : Razer Lancehead Tournament Edition ; Receipt: Razer Silver Redemption : 2019 : Razer DeathAdder Essential ; Steam Wallet Code ; Rise of the Tomb Raider: 20 Year Celebration (Steam Key) ; 2020 : Razer BlackWidow Lite (All Layouts, Black Color) ; 2021 : Razer Huntsman Tournament Edition ; Razer Basilisk V2 ; 2022 : Razer Viper 8KHz ; 2023 : Razer Viper 8KHz ; Razer Cobra ; All Earned Through Free To Do Razer Cortex PC & Android Silver Mission Daily, thx Razer.
olT3lo
Still can't launch adult rated games from Cortex. If Razer has decided to gate keep and not allow games of any rating to be launched via Cortex, just let us know. Then I can stop looking forward to a fix and can move on to something else.

Also, if that was Razer's decision, and not a programming issue, can't you give us a setting that is defaulted to off if we want to launch games Razer doesn't want us to launch?

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