Razer Cortex Mobile - 1 Silver Reward?!? | Razer Insider

Razer Cortex Mobile - 1 Silver Reward?!?


Userlevel 7
For the 0ast few days, I am only getting 1 game to run to earn silver points in Razer Cortex Mobile!

And take note, it only comes with 1 silver point.

What's going on?!? Am I being banned?

The app is upated. I can't even get my daily loot.

21 Replies

Userlevel 7
Userlevel 7
Hi aiyionman,


Thanks for reporting this here. Please PM me your Razer ID/Email so I can coordinate with the relevant team for a resolution regarding your concern with the Razer Silver reward.
Userlevel 7
Razer.Zionzedd
Hi aiyionman,


Thanks for reporting this here. Please PM me your Razer ID/Email so I can coordinate with the relevant team for a resolution regarding your concern with the Razer Silver reward.


Already sent you a pm. Looking forward in resolving this.

Thanks!
Userlevel 7
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We're having the same problem here: /only-1-silver-coin-for-playing-cortex-games-mobile-app.92637
EU countries are treated as third world countries 😛
Userlevel 7
FiszPL
We're having the same problem here: /only-1-silver-coin-for-playing-cortex-games-mobile-app.92637
EU countries are treated as third world countries 😜


Well, I am from the 3rd world country. So I am sorry 😞 if you feel like that.
Userlevel 5
FiszPL
We're having the same problem here: /only-1-silver-coin-for-playing-cortex-games-mobile-app.92637
EU countries are treated as third world countries 😜

Yes, @Razer.Zionzedd can you take a closer look at our case?
Userlevel 7
The feature (Daily Loot) has been temporarily disabled due to technical issues.
There is currently no date for the feature to return to the app.


As for the 1 Razer Silver rewards, it might be to forward user more towards Games Reward Offerwall.
Userlevel 7
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xCryptik
The feature (Daily Loot) has been temporarily disabled due to technical issues.
There is currently no date for the feature to return to the app.


As for the 1 Razer Silver rewards, it might be to forward user more towards Games Reward Offerwall.

You mean ScamJoy? 😜
It's really crippled in EU. Also they refuse to give rewards, because "their offer shouldn't be available in our region"... but it is... that's the problem.
Userlevel 7
FiszPL
You mean ScamJoy? 😜
It's really crippled in EU. Also they refuse to give rewards, because "their offer shouldn't be available in our region"... but it is... that's the problem.


Scamjoy is totally 100% BS!

Spent 2 weeks playing their game and no rewards. Here is their robotic response:

"determined that your transaction is ineligible for reward because this app install is not attributed to Tapjoy"
Userlevel 7
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aiyionman
"determined that your transaction is ineligible for reward because this app install is not attributed to Tapjoy"

Yup, and that's sad. Happened to me also few times...
Userlevel 7
*** UPDATE ***

After reporting this, they also removed the 1 silver point reward. No game is available to earn silver :(

I think Razer is punishing me 😞
Userlevel 5
aiyionman
*** UPDATE ***

After reporting this, they also removed the 1 silver point reward. No game is available to earn silver :slightly_sad:

I think Razer is punishing me :slightly_sad:

I think they didn't remove it, just ended the week with the game. I got next one for 20 SILVERS. Which doesn't change the fact that they have us in...
Userlevel 7
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Anyone have issues with the 20 Silver game to be awarded?
I'm receiving error all the time (like unable to process your reward, error occured).
Userlevel 7
FiszPL
Anyone have issues with the 20 Silver game to be awarded?
I'm receiving error all the time (like unable to process your reward, error occured).

We don't even have an app available for silver rewards, hahaha!
Userlevel 7
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aiyionman
We don't even have an app available for silver rewards, hahaha!

OMG, that's weak.
I haven't used TapJoy in quite some time but when I did, I got rewarded for all the apps that I installed to get the Silver. I have contacted them twice when I didn't receive the reward for those times but they were quick to reply and reward the Silver.

I also saw that Temple Run only had a reward of 1 Silver.

Also, I haven't seen a daily loot for a long time, probably not since they changed the app to show your avatar at the top of every page.
Userlevel 7
xCryptik
The feature (Daily Loot) has been temporarily disabled due to technical issues.

There is currently no date for the feature to return to the app.





As for the 1 Razer Silver rewards, it might be to forward user more towards Games Reward Offerwall.

 


You mean ScamJoy? 😜

It's really crippled in EU. Also they refuse to give rewards, because "their offer shouldn't be available in our region"... but it is... that's the problem.

 

FiszPL
You mean ScamJoy? 😜

It's really crippled in EU. Also they refuse to give rewards, because "their offer shouldn't be available in our region"... but it is... that's the problem.

 

 

 


Scamjoy is totally 100% BS!



Spent 2 weeks playing their game and no rewards. Here is their robotic response:



"determined that your transaction is ineligible for reward because this app install is not attributed to Tapjoy"

 

 

 

Its totally true. Happened to me as well.

Userlevel 7
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Over 2 weeks later, 6 different support agents 😓 assigned to one case! Still haven’t got any reply (not counting copy-paste replies)!

Case: 230208-003126 @Razer.Zionzedd - could you look what’s wrong?

Still facing the same problem as rest EU - 1 game with 1 silver… but I even can’t earn this, because I always got error, that it’s unable to process reward.

Userlevel 7

Here is what I got from “VIP Response Team”

 

“I do apologize for any inconvenience this case may have caused as this is not the experience we want for you. Please understand that we have no control over the points system. Rest assured, you can check our Razer Gold website for updates regarding the play to earn points.“

 

How convenient. Just like telling us to suck it up. lol

Userlevel 7
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Here is what I got from “VIP Response Team”

 

“I do apologize for any inconvenience this case may have caused as this is not the experience we want for you. Please understand that we have no control over the points system. Rest assured, you can check our Razer Gold website for updates regarding the play to earn points.“

 

How convenient. Just like telling us to suck it up. lol

Lucky you.

You have got some reply, I still don’t xD

I think they confuse play to earn program with SCAMjoy (offerwall)… or maybe scamjoy is handling whole cortex mobile Silver system? Dunno...

Userlevel 7

So it seems Mobile Cortex became useless for EU for good ;)

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