Razer Support | Razer Insider

Razer Support

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  • 38,721 Threads
  • 56,260 Replies

38721 Threads

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Zack_OneInsider Mini
asked in Razer Support

My blade 15 appears to be rebooting on startup

My blade 15 appears to be rebooting on startup. I hit start button, keyboard light comes up and then then go on and off about 3 times, startup screen comes up, then it drops again a couple of times and eventually it starts as f nothing happened. Once it is on - no issues, only this start up. Please help as this laptop is hardly evere used and should be in vgc, I start it up to update it etc. once in a while and it frustrates the hell out of me seeing how it strugles to come up.

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Z
9 months ago
B
Blake_MolinaroInsider Mini
asked in Razer Support

Razer Blade 15 (2019) Base refresh rate issues

My laptop will not let me set my refresh rate above 60 hz, I’ve done quite a bit of research and can’t find anything. I’ve already updated the drivers for my graphics card (GeForce RTX 2060) and have done a reset (not a factory reset). It will only allow me to choose 48 hz to 60 hz but I’ve had this laptop for 3 years and some change and it’s never done this before. Im in dire need of help. My laptop does not allow me to choose which graphics card to run and my display settings says it using intel® UHD graphics 630. Any help is greatly appreciated!

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B
8 months ago
fastheatPatriarch379
fastheatPatriarch379Insider Mini
asked in Razer Support

my transcstion shows

I paid my transaction but I did.nt received gold it shows pending how do I get back my gold

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fastheatPatriarch379
9 months ago
T
twix1223Insider Mini
asked in Razer Support

my razer kraken headset bugs out while playing games while on a call

how do i fix this?

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T
9 months ago
Ebonyheatfirst715
Ebonyheatfirst715Insider Mini
asked in Razer Support

earbuds arnt turning on

I've tried everything online has said and the earbuds won't turn on 

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Ebonyheatfirst715
9 months ago
DIAMONDradioJuneBud581
DIAMONDradioJuneBud581Insider Mini
asked in Razer Support

audio levels

i’ve got the razer kraken headset that i use for my xbox series x gaming. i do not have a pc but the bass levels are next to none in my headset. is there a way to change it? 

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DIAMONDradioJuneBud581
8 months ago
bookfrontLinen894
bookfrontLinen894Insider Mini
asked in Razer Support

mh keyboard is not working! HELP NAHUI!

when i connect my keyboard to my pc, nothnig happens, but it was working blyat, help please! 

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bookfrontLinen894
9 months ago
K
KouriiRaikoInsider Mini
asked in Razer Support

Razer Book Newest Model Numbers

Hi,I recently bought a Razer Book but had to return it because the keyboard was missing a lot of inputs. I really like the laptop, so I want to buy another one, but I heard the keyboard is buggy in all versions except the latest model numbers from towards the end of production.How can I find out which model numbers of the Razer Book are newest and thus have good working keyboards?

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K
9 months ago
premlord
premlordInsider Mini
asked in Razer Support

upi payment

were i can get permanent account no. while doing upi payment upi payment doesnt have any acc no. so what is permanent account no.

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premlord
7 months ago
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BOOMAMAInsider Mini
posted in Razer Support

Mousepointer jumps around

Good day, Razer friends. I’m new here. Have the NAGA EPIC CHROMA and allready programmed all the buttons. My problem is the mousepointer disappears and/or jumps around. Where do I change that settings, or what am I doing wrong?Thank you and I look forward to get assistance.

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B
8 months ago
L
LucasFabian1Insider Mini
posted in Razer Support

puedo

¿Puedo ahorrar mis Razer Gold?

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L
7 months ago
CanaryYellowsidebuzz198
CanaryYellowsidebuzz198Insider Mini
posted in Razer Support

hedset

THANK YOU FOR YOUR ORDER Hello Jack Rice, Thank you for ordering from Razer.com. We’ll let you know when your order is on it's way. CHECK YOUR ORDER STATUS   ORDER INFORMATION Email Address: jackrice0406@gmail.com Order Number: RZGBWP1000001427963 Order Date: 15 Oct 2023 Estimated Delivery Date: 23 Oct 2023 - 25 Oct 2023 Method of Payment: Credit or Debit card Billing Address Jack Rice 14 Pearce Close   Bristol, BS35 2HZ United Kingdom +4407841673401     Delivery Address Jack Ric

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CanaryYellowsidebuzz198
6 months ago
D
DesertFox41Insider Mini
asked in Razer Support

Canceling

How do I cancel an order?

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D
9 months ago
meladw
meladwInsider Mini
posted in Razer Support

flock

احتاج مساعدة مادية يجيب الجميع ان نكون يد واحدة يااخوان 

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meladw
10 months ago
N
N1kiforosInsider Mini
posted in Razer Support

possible order

Hello I would like to place an order, I live in greece and cyprus so will put as shipping address one of those two, I would like to know from do order for European countries come from, because of customs, if it comes from us I will have to pay customs which is something I don't want.Also I will attach a screen which includes local taxes, do I pay this or its included? 

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N
6 months ago
B
byteNavypark934Insider Mini
asked in Razer Support

Wi-Fi Stopped working

I’ve just updated my video card drivers and now my Wi-Fi wont work. Help!

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B
6 months ago
G
GuihudonInsider Mini
asked in Razer Support

SEIREN V2 X LOADING FOREVER

Hi,I did the synapse update and all of a sudden, all my razer devices worked properly except for my mic which is loading forever, I have tried everything and nothing change. SOME HELP PLZ

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G
6 months ago
71089383753
71089383753Insider Mini
posted in Razer Support

BC Nahin le ja rahi

Desi Nahin le ja rahi hai

0
71089383753
10 months ago
VividOrchidbayleet537
VividOrchidbayleet537Insider Mini
asked in Razer Support

Basilisk Ultimate right button.

when I click right button of the mouse it makes stinging sound.Can I get exchange?

0
VividOrchidbayleet537
6 months ago
geovalleyIndigo961
geovalleyIndigo961Insider Mini
asked in Razer Support

Raika pro ps5

Hello. Good day. I buy a Raika pro Ps5. I want to know if this headset has a 7.1 surround?? Tnx for the answer🔥

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geovalleyIndigo961
9 months ago
LavaLARIMARgreat865
LavaLARIMARgreat865Insider Mini
asked in Razer Support

Crunchyroll help

I bought a Crunchyroll subscription but I don't know how to activate it into the app 

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LavaLARIMARgreat865
6 months ago
theSphinx42
theSphinx42Insider Mini
posted in Razer Support

Feedback being stalled on Cortex, defrag literally not doing anything

 

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theSphinx42
6 months ago
easysideBole935
easysideBole935Insider Mini
asked in Razer Support

sypnase 3 is not installing it showing server

my razer death adder v2 pro can’t recoganize to pc please response as soon as posibble

1
apa.minds
10 months ago
U
UOMKENInsider Mini
asked in Razer Support

blade 17 bluetooth delay

I am using final version of blade 17. My Bluetooth connection always has problems. i connect my speaker and keyboard by Bluetooth, sometime the speaker cannot continue play the sounds even it says connected. i used the search and solve Bluetooth problems provided by microsoft win 11, this can make the link work for a while. But this issue happens frequently. Further, recently my keyboard also has Bluetooth issue, which transport the click delayed. After restart pc and search and solve Bluetooth problems provided by microsoft win 11, this can become good for some times. i use these devices on other laptop, they work well.

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U
8 months ago
V
v.poludaInsider Mini
asked in Razer Support

The backlight on the docking station does not work properly, does not respond to charging

Good afternoon, I have a Riser Viper ultimate, I have a problem with the docking station, please help. The docking station charges, but does not synchronize with the mouse during charging, the problem was also with the mouse before reinstalling Riser Chrome. I will explain: during charging, the docking station freezes, but it lights up as it was, it does not change the color of the charge drains, I will be grateful for your help and feedback

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V
9 months ago

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