Razer Support

As said in the title I’ve registered the product but i did not receive my activation code email.I’ve looked around support page for getting one but when I use that link it goes back to the product registration page and then asks me to register my already registered product Redirects to a login page after doing so leads me to this page-here i select my headphones that are registered already but i did not get an activation code for.I select my headphones then I am sent to this page which asks me to register my already registered headphones

I am currently unable to contact the Razer support team regarding an issue with a recent order. All links to mysupport.razer.com return a 502 status code and I see no other way to raise a support ticket through email, and any attempts through phone simply redirect me to mysupport.razer.com. Not sure if anyone else is having this issue but I have tried on multiple devices with multiple different browsers, and the 502 status code makes me think it is on the server side, not mine. 

I need help changing the phone number associated with my Razer account. I lost my old phone number a while ago, but I still have access to my email. How can I update my phone number? I also moved to the United States a while back and didn’t realize that my Razer profile was tied to the old address. How do I change my address?

Dudes/Dudettes… You guys won’t believe this fix….Put the keyboard against something so its verticle…Put a HAIRDRYER on a hot setting…. blow the hairdryer on the keyboard for like 5-10 minutes.Sounds fuckin crazy but apparently Razer has been using too much LUBE in the factory.Currently using a keyboard I havnt been able to use in years…You’re welcome and screw you Razer for not helping ANYONE on this issue!!!!!!!!!!

I recently upgraded from Snyapse 3 to 4 and noticed that the Macros where organized quite diffrent. On Synapse 3 I used to have a Macro to alternate between holding down diffrent keys using a few macros and putting them on a macro set on sequence. On Synapse 4 though I cant use the sequence setting while using macros that contain only holding down a key. I dont know if I that is a mistake on my side or if it just isnt possible on Synapse 4.

Good Afternoon,  Is there anyway to get replacement Headband pieces for my headphones, I have had one finally shatter into pieces after being cracked since I have owned them but didn't know they could be replaced under warrantyAnyway I can buy a couple sets of replacements, the headset works great still Thank you 

Please help me I use my last saving to get a 20$ razer gold and last 2 numbers are missing 

Hello, I recently bought a Razer Blacksharck v2 x headset and when I try to register it in my account it appears as if it was already registered even though I just opened the box, can someone help me?SN:HN2121D13402114

I have had this conversation before with someone else and I need to turn in all the paperwork required for my refund. I have everything I need but no way to turn it in. I have been given so many tickets I don’t even know if mine is open still. I need a ticket request for this information so I can get my 200 dollars back on a already used card. 

What should I do?

I bought the blackshark v2 x headset. I registered with Razer ID and registered the phone to get the 7.1 surround activation code. But the code I received in my email is NON-EXISTENT.  

The activation code in my inbox is not working. Can you send me a correct activation code?

so recently i switched to pc and my scroll wheel has been lagging, specifically in fortnite where i will try to pick stuff up and my scroll wheel just randomly dosent work and will have massive lag and delay

Hello! Can I use the razer blackshark v2 x with the usb sound card from the blackshark v2? Are they compatible? Thank you for the info in advance!

I’ve been having issues because the app glitched and logged me out and now I have no THX spatial audio, I’ve done a clean installation and reboot of the app, and still issue persist, please help

card fraud Marina Zhukfrom Ukraine my email is horsehauteecole@gmail.com Please stop the operation of the code cards that I bought for money from speculators and transferred the code without knowing the meaning of these cards 32029424432153 38208669518990 18060484387562 40707141215232 92570277820872 45597524880170 10406607399766 10887485550778 58619468734860 39765306308890 59386246898044 83138417347647 65037907673968 27274922718418 17981385073326 91552715223821 76223050873406 69475661855368 87521829234944 71465886818997 30874973862118  These

Dear Razer Team,I’m a long-time fan of your products and have truly enjoyed using the Razer Viper V3 Pro. I’d like to suggest that Razer develop a wireless charging mouse mat that rivals Logitech’s Powerplay system. Imagine a mat designed to work seamlessly with the Viper V3 Pro—boasting an 8k polling rate and ensuring that the mouse never needs to be charged. This innovation would undoubtedly enhance the gaming experience and, for many of us, make it a compelling reason to upgrade our gear.Thank you for considering this idea. I’m excited to see what future innovations you have in store! pleaseSincerely,RaiseDennis

I got a new pair of Razer Kraken V3 X's and I wanted to activate the surround sound. I went through all the steps and registered by product. I entered my serial number to get the code, got the code, copied it and then typed it into the THX spatial audio application and it said "The code you have entered does not seem to be valid. Please try again." I had just gotten the code so I don't know why it would be invalid

I have recently come to the issue of my microphone on the Blackshark V2 Hyperspeed no longer working or constantly cutting in and out when using it wireless by the dongle. I mainly use this device wireless and do not enjoy the cable always having to be plugged in for a working microphone. Does anyone know what could've caused this and what I can do to solve this issue? Fyi, I have not done any updates on my computer beforehand, it just randomly broke down when I started up my computer someday.

I'm after help with this keyboard issue. The w no longer works and I use this as a major key in my games. I've cleaned it etc, but just doesn't work anymore.  Is there a WY of fixing this without needing to replace the entire keyboard? Second question is can I reprogrammed the function of the w key to another key? Feeling frustrated trying to find a solution for this issue! 

Hi I'm visually impaired and this has been a real pain. When I'm using the windows magnifier in lens mode it has a really low frame rate unless it's being moved, or the zoom level is being changed. Also when I hook a monitor to my laptop and set the display to duplicate the magnifier on the monitor is completely black. None of these problems occur with any of my other devices. I've been working on this for hours. Please help.

 So the story is that i wanted to buy the THX stuff and i had my code what razer gave me back then i got my headset.I logged in, then head to the purchase everything went smoothly, used my 50% promo code, i placed my order and then almost instantly got an email with "unsuccessful order" title.. Tired to use order it again with the promo code, but i can't use it anymore. Anybody have some advice what to do now or how can i get back my code?Because right now the code is “used” because of the unsuccessful order, but i just didn’t got anything. It was 3 times in a row.

Reinstalled the system, the old code did not fit. The new one doesn't arrive. I tried to enter the registration several times. But the code is not coming((

I have a problem with Razer Cortex. In the morning I could not start, he ordered to refresh or log out. After logging out, I can't log in again, I have a loading screen all the time ..I removed it, reinstalled it, no effect. Same thing. Razer Synapse works fine, I'm logged in, I see devices. Only Cortex doesn't work 

I've lost the thumbsticksfor my wolverine v3 pro controller and can't find them anywhere. I've checked the 3rd party sites and no luck. Any idea where i can purchase them from?