I’m unable to open any Razer software due to this problem, Razer Central shows me the screen above, razer synapse and razer cortex don’t open.
Best answer by Matus212
View original
Razer central sign in stuck on loading
Userlevel 3
Page 1 / 3
Userlevel 1
I’m currently facing the same thing. I’ve been trying to figure out how to fix it by using various “fixes” online and nothing seems to work for me.
Userlevel 2
I’m unable to open any Razer software due to this problem, Razer Central shows me the screen above, razer synapse and razer cortex don’t open.
Same issue here. :(
I think this is their server problem.
It may solved soon. Be patient, mates! ;)
Userlevel 3
I'll continue looking for a solution, I plan to post here once I figure something out.
OMG
I literally nuked my PC because I thought this was a me issue. first I was getting a server error issue, then i changed the regedit to ipv4 priority over ipv6 and it finally installed. once i got to the login screen and tried to log in all i get is the loading screen. much like you guys I have tried EVERYTHING and still nothing.
i am a software developer and have been in IT for 15 years….razer has seriously got to step their game up. going back to corsair smh im tired of having patience for razr. i get off work and all i want to do is game. can’t even do that because my keyboard and headphones are razer and without the software I might as well be playing my games on cardboard box -_-
Userlevel 1
This is ridiculous, say what you will about Corsair, but I have never had issues like this with ICUE on my desktop PC (have razer mouse for laptop).
Userlevel 2
It seams the latest update messed up something, because their servers are up »
Razer Status || https://status.razer.com/
I think they will release an update, after they noticed the issue and they resolved it.
Be patient, mates! ;)
As you can read on the status page, they had the same issue on
Jun 14, 2023
RazerID : Intermittent login issues
Resolved - This incident is resolved. The service has been fully restored back to availability.
Jun 14, 10:22 PDT
Identified - The issue has been identified and a fix has been implemented.
Jun 14, 10:04 PDT
Investigating - We are experiencing intermittent login issues for RazerID. The team is investigating the matter with priority.
Jun 14, 07:47 PDT
it still says razor id is operational did they not notice or something?
I think they still not noticed the issue.
If someone have a more direct connection to their support, then feel free to report them problem. ;)
Honestly, I’m pretty much done with Razer at this point. I can’t even have the lights on my stuff without it crashing razer all together. I’ve had nothing but issues with them...
I have just bought a razor product today and I have been frusturated with how poorly broken the razor software is.
My first day and already an issue, very dissapointing Razor...
Userlevel 2
Can anybody in US or Canada message or call support we can only email in Europe.
Userlevel 3
This is ridiculous, say what you will about Corsair, but I have never had issues like this with ICUE on my desktop PC (have razer mouse for laptop).
Razer happens to work perfectly fine on my laptop actually… It’s my desktop that I got just today that has this problem, no guide online seems to even remotely fix the problem.
Userlevel 1
This is ridiculous, say what you will about Corsair, but I have never had issues like this with ICUE on my desktop PC (have razer mouse for laptop).
Razer happens to work perfectly fine on my laptop actually… It’s my desktop that I got just today that has this problem, no guide online seems to even remotely fix the problem.
I never had this problem until an hour ago, and have had this mouse for around a year, so maybe you just bought it at an unlucky time. What kills me is the fact that Synapse requires you to be logged in by default, stuff like this seems inexcusable to me. What if my internet went out but I still wanted to play a game? I’m blocked from editing my profiles in that case, seriously? These companies have gotten really bold with their bullshit lately.
Userlevel 2
It seams the latest update messed up something, because their servers are up »
Razer Status || https://status.razer.com/
I think they will release an update, after they noticed the issue and they resolved it.
Be patient, mates! ;)
Userlevel 2
It seams the latest update messed up something, because their servers are up »
Razer Status || https://status.razer.com/
I think they will release an update, after they noticed the issue and they resolved it.
Be patient, mates! ;)
As you can read on the status page, they had the same issue on
Jun 14, 2023
RazerID : Intermittent login issues
Resolved - This incident is resolved. The service has been fully restored back to availability.
Jun 14, 10:22 PDT
Identified - The issue has been identified and a fix has been implemented.
Jun 14, 10:04 PDT
Investigating - We are experiencing intermittent login issues for RazerID. The team is investigating the matter with priority.
Jun 14, 07:47 PDT
Oh come on… I cant use my Headphones with the surround. Solve as fast as possible, please..
Userlevel 2
They are quite literally sleeping or something why does this take so long man.
Super annoying, been like this the last ~20hours. Have restarted pc, forced end / restart program in task manager, uninstalled, reinstalled, repaired etc and just is “Loading”. On windows 10 PC.
Same issue for me, impossible to log in and make use of the software. Fix it i need my profiles set up right.
Super annoying, been like this the last ~20hours. Have restarted pc, forced end / restart program in task manager, uninstalled, reinstalled, repaired etc and just is “Loading”. On windows 10 PC.
I did the same things u did just an hour ago but still nothing!!
Razer fix it ASAP
I just got a bunch of razer products for my birthday and I'm having the same issue 🤣 fml
Userlevel 2
They haven’t even noticed the problem that makes all of their software unusable what is wrong with razor.
this is global problem fellas. Lets hope they will fix it
Topic is set to “Solved”, did I miss a solution?
nope, you didn’t) And the problem is obviously not solved yet
im done tired of continual buggy software or having to keep buying new things as they randomly drop support in versions only thing stopping me switching to corsair is no orbweaver equivalent
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
22 June 2023
Hey everyone,
We are aware of the login issue that you may have experienced getting stuck on the login screen during authentication which has affected various Razer software.
We have deployed a fix for the issue. We highly recommend closing all the running Razer apps and restarting them as a recovery.
We appreciate everyone's patience while our team was investigating.
Should you need further help, please don't hesitate to send
Absolute junk software.
Spent loads on keyboards, wireless headsets and mouse and it’s all let down by software that doesn’t load correctly and constantly gives me error messages.
All was fine a month ago, now it’s all broken and a very frustrating experience.
Userlevel 2
i got my razer keyboard today and i’ve been trying to fix it for the last like 3 hours thank god its a server problem if not i was gonna go insane why does their softwqare have so many problems?
I’m unable to open any Razer software due to this problem, Razer Central shows me the screen above, razer synapse and razer cortex don’t open.
Same issue here. :(
I think this is their server problem.
It may solved soon. Be patient, mates! ;)
Page 1 / 3
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.