Razer Kiyo focus not working after update. | Razer Insider
Skip to main content

Razer Kiyo focus not working after update.

  • 26 January 2019
  • 6 replies
  • 11 views
Good day,



Purchased a Razer Kiyo, worked great.

Razer Synapse decides to update, and not I cannot adjust my Kiyo's focus in either the windows camera app, or OBS.



Windows driver info

Driver Provider:Razer Inc

Driver Date:1/2/2017

Driver Version: 6.2.9200.16442
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.
Razer.RedPanda
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.




I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.
Tweak365
I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.


Also with the ring light on as bright as it will go and the room very well lit this is the image quality i get. I have checked for updates and like I mentioned above have tried re-installing the software multiple times. Extremely disappointed in the list of issues on day 1 i'm having...

Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.
Razer.RedPanda
Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.


Information has been sent to you
CookiesCookie settings