Razer Tiamat 7.1 V2 Disconnection Issue
7-04-2021, I was playing Overwatch when the headset randomly shut down with a pop sound through the speakers. I tried clean installing the software, plugging the USB in different jacks but this all lead to a new issue : The headset would run for about 30-60 seconds before shutting off in the same fashion. I tried plugging the headset USB in a USB 2.0 port, 3.0 port, 3.1 port etc. I also have updated Windows and its drivers, restarting several times. Every time I faced the same issue of it shutting down in 30-60 seconds. Uninstalling the device 'Realtek(R) Audio' from device manager had no luck either.
I tried contacting Razer support via email but they haven't replied in days :/
In its current state, I am facing the same issue. I tried uninstalling synapse and trying to run it plug and play but that didn't work either.
I read up that my headset may have cable issues. I tried holding the cable in the same place but the device still disconnected. I am certain that it is not a cable issue because the headset shuts off after a certain time with a pop sound even when the headset and desk are untouched.
This topic has been closed for comments
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.