thx spatial audio | Razer Insider
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thx spatial audio

  • 8 November 2023
  • 9 replies
  • 477 views
S

After updating synapse, there are problems with enabling thx spatial audio. When I click on thx spatial audio or stereo, the sound does not change and audio driver not shown. I have black shark V2 pro

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Best answer by sleekMYSTICTOPAZ526 10 November 2023, 18:34

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9 Replies

M
Change it on demo tab, i think the button on sound tab is bug, when i click it on sound tab there is no different but if i click on demo there is different. Try it

 

S

unfortunately, nothing change 

D
Userlevel 2

Check if in the Sound properties , you have unchecked “Disable all enhancements”

 

DizeX^_^
S

Check if in the Sound properties , you have unchecked “Disable all enhancements”

 

done, thank you

A
Userlevel 1

The last update messed everything up.
- The THX LED does not light up;
- The audio output only works if you select "Raze Audio Controller - Chat" (before it was Game instead of chat). If you select Game as main, no sound comes out;
- The channel volumes are switched, trying to lower the volume on the right lowers the volume on the left and vice versa.
What a disastrous update!
Worse is that there is no sign of them recognizing that there is a problem and intending to correct it.
This kind of thing encourages you to look out for the competition and alert others.
It's a shame, I had so much confidence in the brand.

I

Yah I’m getting the same thing.  I noticed the THX Driver has been removed so I can’t hear the boost like I did before.  regardless of what I do the THX driver is still missing and I don’t hear any change with the bass.

M

i uninstalled thx spatial audio and reinstalled it but now its not appearing as on option in my playback device, what can i do about this?

I

Update comes out tomorrow to fix the issue 

anonwasp
Userlevel 2

Temp fix For THX Spatial issues:

 

  • Uninstall Razer Synapse,
  • Remove folders:

 

"C:\Program Files\Razer"

"C:\Users\V\AppData\Local\Razer"

 "C:\ProgramData\Razer"

 

 

after complete cleanup reboot Your computer (unplug all razer devices after clicking on reboot option)

 

  • After the reboot, connect what you unplugged
  • Download https://file.io/iyTcf6oQOpTV and install old drivers
  • Disable Synapse autoupdater in options (important)
  • Wait for fix (They've been saying for a week that there will be an update tomorrow so there's no telling how long it will take)

 

VIRUSTOTAL LINK, IT'S SAFE:

 

https://www.virustotal.com/gui/file/ba177e8aa6f97add329f1bbf6b57a04d2c76935075902c14c2091837c3ac4e9c?nocache=1

 

In the case of Razer Nari Ultimate, fixed all the problems and THX Spatial is back.
I was disappointed with this company, because the technical support said that they do not have an older version available for download. The installer to which i sent the link downloads an older version of the software (from 2022) and fixes all the problems (WHAT THE F***?).

 

Razer Support... not nice to lie like that. I won't be surprised if this installer stops working for you when they figure out that it fixes these bugs.. lol

 

I think many people are already discouraged, especially the waiting time for a patch, people like me who have everything from this brand.

 

SHAME ON YOU! :)

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