Razer Peripheral (Mouse) Stopped working after MacOS Big Sur Update | Razer Insider

Razer Peripheral (Mouse) Stopped working after MacOS Big Sur Update

  • 18 November 2020
  • 51 replies
  • 439 views
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51 Replies

N
Same issue here with Naga 4Trinity. It is frustrating that the mouse did not even retain its prior button assignments and went back to basic numerical assignments.
B
This sounds like the sort of thing a class action lawsuit is meant to remedy.
J
Please fix this shit
J
Please fix this shit! Costumers don’t deserve such thing.
J
Please fix this!
J
None of the methods I found only works. Please fix this.
J
Fix it. Mac users are not less important than Windows users.
K
yeah this sucks
B
Please fix this !
B
Please fix this!
M
PLEASE FIX THIS!
C
awesomeSpanishCrimson199
Prior to following this guide from user: Avaddon - https://developer.apple.com/forums/thread/649829?answerId=646433022#646433022

I had similar issues to most people. After updating the OS Synapse 2.0 was unable to recognise the device. I followed Avaddon's guide and to my surprise the software detected the mouse. However, I was unable to assign buttons using the keyboard function. No buttons I pressed were recognised and the 'ok' button was greyed out.

+The basic functions were still working, of course. But you don't spend hundreds of pounds on a mouse, which has more than 12 buttons, to use it for its 'basic' functions.

I'm wondering if the keyboard security function, brought about by the Big Sur update, is preventing this and question if there is another command which would help bypass/allow its free use.

I hope I made sense! Sorry and thank you :slightly_sad:

Product: Razer Naga Trinity

peep this: https://github.com/1kc/razer-macos
T
I fixed it. You can fix it in 5 Minutes. The key is your Terminal. Follow these steps and it will work again.
First time it didn't work ´cause I wrote Lib(r)ary false in the terminal, haha.
Here is a YouTube discription and it will work!



Let us Play again! 🙂 cheers
W
@razer PLEASE FIX THIS!
R
I concur with the others. I just updated to Big Sur and have a Razer keyboard from 2019. It's not being recognized by the OS. Razer, please FIX this ASAP.
B
Please fix this!!!
N
TomPasse
I fixed it. You can fix it in 5 Minutes. The key is your Terminal. Follow these steps and it will work again.
First time it didn't work ´cause I wrote Lib(r)ary false in the terminal, haha.
Here is a YouTube discription and it will work!



Let us Play again! 🙂 cheers

It says "kextload/Library/Extensions/RazerHid.kext: command not found" when I do this. It did show the Razer TEAMID was added
A
PLEASE FIX THIS
N
please fix this. users shouldn't have to resort to these kind of tricks to get the hardware working. Why is there no Chroma studio 3 for Mac anyway?
O
just bought a vaper mini and have the same problem.
I
i thought that razer was a great "gaming mouse" producer.....but the lack of any sort of support is a shit....damn i never buy another razer items...
F
Very bad company - I will never buy one of your products again. I can't understand, that your not able to certify your driver for Mac. Can't use any of your products with Big Sur .
W
Same problem
B
Same issue here. Returning the mouse and won't be purchasing naga stuff from now on.
T
What the actual fuck Razer, it's been so long, first you don't give us a release date or any timeline for Synapse 3.0 for MacOS, then now, it's been more than 6 months since Big Sur breaks all our Razer peripherals and you don't even do anything to resolve the issue, are you purposely doing this to your MacOS razer user base for fun? I let the whole Synapse 3.0 thing slip, but then because of your lack of support, when a new OS is released, we can't use any of your products. I had to sell my Razer Keyboard and Mouse because it was useless on Big Sur. I have a Nommo Chroma remaining, but now i can't even increase or decrease volume using my keyboard BECAUSE IT CAN'T BE DETECTED VIA SYNAPSE 2.0!!!! GET YOUR SHIT TOGETHER RAZER
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