Synapse won't open
Hi everyone, I recently got a new computer and a Blackwidow Chroma v2, but whenever I want to open synapse to configure lighting, I click the application and nothing happens. The only thing that seems to fix it is an uninstall and reinstall, and the problem returns every time i turn my PC on. The Razer Central application is running, mind you, but when I try to open Synapse therefrom, it doesn't work either. Any experience shared would be appreciated. Thanks in advance.
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Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
Not problem Hussain, i returned that poo razer p`roducts and i´m xtremely happy with my corsair products working fantastic well
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
Is there any fix for Synapse 3 for Mac ?
Userlevel 7
BlizzardBlueQUARTZ852
Is there any fix for Synapse 3 for Mac ?
Synapse 3 is not supported mac os.
easyBurnishedBrown281
why do you even handle it with PM's !??!?!?!?! post it openly, what kind of support is that?
If there is a solution make it than everyone can see it, because MANY people have that issue and while searching for a solution I found out that this issue has been bothering people FOR MONTHS without any fixes, how incompetent can you be? if it doesn't get fixed right away I will bring my new mouse back to the store and NEVER buy ANY razer product again and I'm a longtime customer spending about 1k€ and also recommending products to others who also bought them, if it's not fixed I will do the opposite and warn them instead
yeh I don't understand why you Pm'd them. im having the same issue, for awhile. and I don't want to wait for a PM. just rather see the solution
i contacted with technical support and not gave me a solution, no razer no problems easy
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
Just got the new razer blackwidow elite and tried to login to my account with synapse 2.0 and 3.0 and they don't work synapse 2.0 says network not available and synapse 3.0 says oh snap something went wrong try again and i try again and nothing happens again
Hey. I have a problem with my Synapse 3. It won't do the wave effect anymore.
I have even tried to install Razer Synapse 2, but it still won't work..
I have even tried to install Razer Synapse 2, but it still won't work..
Userlevel 7
venturetechSandDune800
Just got the new razer blackwidow elite and tried to login to my account with synapse 2.0 and 3.0 and they don't work synapse 2.0 says network not available and synapse 3.0 says oh snap something went wrong try again and i try again and nothing happens again
Try to turn off antivirus and firefall and also windows defender then try one more time to log
AK-94
Hey. I have a problem with my Synapse 3. It won't do the wave effect anymore.
I have even tried to install Razer Synapse 2, but it still won't work..
I assume your devices support wave effect ? If yes try things i write abive in this topic.
Really Razer, why are you making such a crappy products. Your company sucks, many people from all over the world are complaing about Synapse 3 for months now and there is still no FIX. I bought your Tartarus V2 gamepad and I'm in shock that there is still no fix after months! I readed a lot forums and watched a lot of youtube videos about this problem and I'm really shocked that this problem is still going on today! :mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
i have a Razer Taipan and Synapse wont open too it shows up the razor store to buy new mouse
good bye razer
modern marketing maybe i should give another company a try
good bye razer
modern marketing maybe i should give another company a try
Here the same, my Chroma Keyboard and new Basilisk Mouse aren´t working... Synapse 3.0 doesn´t open.
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
Also having the same problem. Please fix.
BartPT
Also having the same problem. Please fix.
VicenteAlfonso
Here the same, my Chroma Keyboard and new Basilisk Mouse aren´t working... Synapse 3.0 doesn´t open.
I can´t use both properly.
https://photos.app.goo.gl/bSbzQ3mP4k1CkoHDA
oHoSJ
i have a Razer Taipan and Synapse wont open too it shows up the razor store to buy new mouse
good bye razer
modern marketing maybe i should give another company a try
Kulija
Really Razer, why are you making such a crappy products. Your company sucks, many people from all over the world are complaing about Synapse 3 for months now and there is still no FIX. I bought your Tartarus V2 gamepad and I'm in shock that there is still no fix after months! I readed a lot forums and watched a lot of youtube videos about this problem and I'm really shocked that this problem is still going on today! :mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
ok guys i have the same thing! and i asked this on Reddit and here is what they told me...
go to settings>apps>start up then scroll down the the razer program that is not working and change it (it doesn't matter if you make it on or off just change it to whatever it wasn't before) restart
now next time your computer restarts it might not work just do the same so basically if its not working just change it like a refresh
and sometimes i have to do it 2-4 times before it works but even today i couldn't get it to work after 3 restarts to i went to a different user and that user worked and when i went back to the user that is failing me it worked again!
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
can you please help me on this issue as well, I just got this tartarus V2 and synapse will not open for me, i have uninstalled the deivece along with all the drivers. unplugged the usb from the computer and restarted the computer and nothing happnes, just says oh snap something went wrong just now please try again.
WTH everything was working fine until I downloaded the latest update like wth it won't even bloody OPEN
ScarletFuryX
WTH everything was working fine until I downloaded the latest update like wth it won't even bloody OPEN
Yup, same here...
Userlevel 7
Just update and restart your pc guys, it had some trouble starting for me too, but after i restarted the pc it was all fine and updated.
i bought a brand new razer deathadder elite, cant even specify my dpi settings, coz synapse 3 wont log me in.. it stays "logging you in.." forever. 2 days now.. still cant do anything.
.Surf.
Just update and restart your pc guys, it had some trouble starting for me too, but after i restarted the pc it was all fine and updated.
Guess how many times I tried that. Re-install was the only solution.
Hi everyone! If you are still having the same issues with your Razer Synapse app, please send us a PM together with the exact details of your issue. Kindly include the Synapse Logs (To get the Synapse logs, download the installer here). Provide us the link where we can get the logs. You can upload the files on your cloud-storage site and we will just download it.
Make sure to include the link of this thread. We'll be waiting.
*To send a PM, click on my profile picture and select Start a Conversation.
Make sure to include the link of this thread. We'll be waiting.
*To send a PM, click on my profile picture and select Start a Conversation.
Razer.FirePenguin
Hi! I sent both of you a PM. Hit me with a reply if you are still having issues.
Kulija
Really Razer, why are you making such a crappy products. Your company sucks, many people from all over the world are complaing about Synapse 3 for months now and there is still no FIX. I bought your Tartarus V2 gamepad and I'm in shock that there is still no fix after months! I readed a lot forums and watched a lot of youtube videos about this problem and I'm really shocked that this problem is still going on today! :mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
I had the same problem and after using all the tips online i had no luck,eventually i decided to try something that worked for me on a different app before. Search run on your device and click on it,type in msconfig and press ok. Then tick all the boxes that say razer press apply and then ok and tehn restart. Should work after that
Yueh72
My new Logitech mouse comes tomorrow. See you never Razer.
Base comment ever #CHEERS!
Im having a similar issue, and while restarting helps its almost a good 10 minutes before synapse 3 will open, and only after I click the desktop icon, the shortcut in razer central does nothing
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