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Synapse 3 for Mac
- September 15, 2018
- 330 replies
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A
- Anonymous
Hi all.
This post is to bring the attention of Razer's dev team and Razer's business strategic team to the need to update synapse at Version 3. I'm trying the new Mamba Elite and it's... absolute fantastic, better my old Mamba. I've tried it on my PC and on my Mac and Synapse 3 is necessary on both.
So, please, don't forget Mac community and make an update for Synapse: it's OK also a "light" version of drivers, without Chroma Lab, only for edit bottons on mouse and keyboard, macro and Chroma effects.
---
This will be nice to have a good present for xmas :)
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330 Replies
- 9 replies
- June 28, 2019
I guess my only option is to switch back to my black widow chroma and use the huntsman on the PC. Blah. This is crap. I’m trying to find a good option for optical switches that work with a Mac. Looks like there are some out there but I’d really like to stick with razer since it’s a brand I’ve promoted since they first came out. :(
- 2 replies
- June 30, 2019
Why has the official never responded? I have a lot of Razer products, which really disappoints me. I didn't expect to have more new features, even if it's a fixed Synapse 2 I can accept.
- 2 replies
- July 2, 2019
WTF is going on here, Razer? Quit screwing around and do this already. What are you going to do, leave your products unwanted by half the computing community? Quit being a bush-league mickey-mouse outfit, get your thumbs out of places your thumbs don't belong and get this job done. You charge big boy prices for your stuff, so quit being LAZY, and do the big boy job.
And no, "we can't" isn't going to fly. You did with Synapse 2, so you can with Synapse 3. Get it done.
- 1 reply
- July 13, 2019
Ill never buy another Razer Product again, They just updated synapse for mac and it made it worse for me. I didnt think it could get worse, its a simple fix, ive had a chroma mechanical keyboard for over a year and always have to unplug my keyboard after mac restart and it would sometimes work. Now i cant even configure anything at all. Pretty poopie customer support too. Thanks for the help RAZER!
- 1 reply
- July 14, 2019
Same here, got a BlackWidow Elite from my girlfriend for my birthday for my MacBook Pro and i really love that keyboard. But no options for customization at all is pretty rough. But what's even more annoying and pretty unprofessional, that Razer doesn't show absolutly any reaction to the disappointed Mac userbase. An offical statement like "Hey, we are really sorry for all the problems, but we will never implement/we are planning to/working on/releasing soon..." would already shut down all those disappointed customers... at least for a while. But there is just silence.
- 5 replies
- July 15, 2019
Please bring Synapse 3 to Mac OS.
I have many Razer products, I just recently switched to MAC. Really hoping to use them.
- Insider Mini
- 1 reply
- July 16, 2019
ok i have a razer basilisk and after the update in mac the REMOVABLE DPI CLUTCH has stopped working. What happens if you limit my products after paying them, I really want my money since in the box it says that it works with mac and razer synapse 2. I wait for an explanation
- Jedi Master
- 340 replies
- July 16, 2019
Those of you who have recently posted on here about the Synapse update for Mac making your Razer product unusable, have you submitted a bug report via Synapse?
If not, please do so. I'll inquire about the possibility of making the previous version available so that you can roll back your Synapse for Mac version and get your peripherals working to the level that they were before the update.
Recommended Reading: Guidelines For Posting on Razer|Insider
and Tracking Razer Orders/Shipments
My opinions are NOT reflective of the opinions of the Razer, any official Razer staff, or of the great CEO himself.
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- Insider Mini
- 3 replies
- July 20, 2019
razer should treat mac users better. Wont buy razer products anymore. Waited one year to make synapse 3 available for us.
- 6 replies
- July 22, 2019
Have been a razer customer for years... just bought a $200 huntsman elite only to realize the product is crap for Mac. Seeing as no one from Razer pays any attention to customer base and concerns, I'm jumping ship. This is what happens when you treat people who spend hard earned money on your product, like doo doo.
morfeas_ntStill haven't heard anything on a release for MAC... am I missing something?
razer should treat mac users better. Wont buy razer products anymore. Waited one year to make synapse 3 available for us.
- Insider
- 319 replies
- July 30, 2019
Not trying for everyone to get mad at me. But you do realize that Razer is a gaming brand correct? Its motto Is "For Gamers, By gamers". I don't know about you but personally when I think of a gaming pc or a gaming laptop, I don't think of mac. Also Their razer blades use a windows operating system. If it were me and I truly wanted to upgrade my razer peripheral suite. I would not use a mac. Just saying.
- 13 replies
- August 7, 2019
Yeeticus007I agree. but then put a "not compatible with Mac" sticker on it, not that it is supported? btw - on the other hand - gaming mice and keyboards are very usable in "shortcuts" department. I am using Razer Naga Trinty (the only one that kinda works) and I have all programmable buttons set for work in 4 different photo editing programmes. the only problem is - when you need it the most - it just does not work!! you know what works at any given time ... Logitech. so yes, after spending a lot of money, thinking, Razer will do something about it, I said - well f**k it, I have to work and found a different solution. here and there I still check up on Razer, if they did something about it and sadly every time I find out - nothing changed. unfortunately, because some of their products are unique (Razer Naga Trinity).
Not trying for everyone to get mad at me. But you do realize that Razer is a gaming brand correct? Its motto Is "For Gamers, By gamers". I don't know about you but personally when I think of a gaming pc or a gaming laptop, I don't think of mac. Also Their razer blades use a windows operating system. If it were me and I truly wanted to upgrade my razer peripheral suite. I would not use a mac. Just saying.
- Insider
- 319 replies
- August 7, 2019
juremakovecI totally get it. it can be tough. Razer has a not so good support system for Mac. But you do have to remember that they are a relatively new company (new for a business). They have only been around for 25 years at most. They still have to work on customer support ALOT and they need to make some updates to their software. I personally am not okay with how much space Razer Synapse takes up. Also remember that Razer Synapse is still in Beta and we have to wait for more updates to come. I am glad they are trying though. But their market is gamers. they have a target audience. So if you have a "relatively new" business, You would try to appeal to the target audience first for it to gain the most traction available and then spread out to a larger audience. That target audience would definently be with windows OS. Every single "gaming computer" out there uses a Windows OS. Unless im completely off the bandwagon and apple just released their first gaming computer last night lol. I personally don't like apple because they are a very predatory company. They convince you into buying their "latest stuff" which other companies already have and then they just drive up the price and make it sound fancy. I don't know about you but I refuse to pay 1000 dollars for a stand to hold my Monitor. I can get the raptor 27 (when it comes out in December) which is both a monitor and a stand WITH CHROMAAAAA for like 700 dollars. and may I say that will be on my wishlist. but just remember that they are trying and you just need to give it time.:wink_:
I agree. but then put a "not compatible with Mac" sticker on it, not that it is supported? btw - on the other hand - gaming mice and keyboards are very usable in "shortcuts" department. I am using Razer Naga Trinty (the only one that kinda works) and I have all programmable buttons set for work in 4 different photo editing programmes. the only problem is - when you need it the most - it just does not work!! you know what works at any given time ... Logitech. so yes, after spending a lot of money, thinking, Razer will do something about it, I said - well f**k it, I have to work and found a different solution. here and there I still check up on Razer, if they did something about it and sadly every time I find out - nothing changed. unfortunately, because some of their products are unique (Razer Naga Trinity).
- 13 replies
- August 7, 2019
well, if you are selling a product, you have to offer support for it. some firms are even younger and have better support, some are older and have even worse support. but that's not the point. the point is - I bought a product, which specifically says "mac compatible". does it work? ok, it does, but I did not buy a mouse with 18 programmable buttons for 100€ to be able to use just the "normal" buttons. and what bothers me is that I cannot rely on their product. one day it works like a charm, or better said, one session, then I put my computer to sleep and when I wake it up the next time, the software cloggs up the system completely. that's the problem. and sometimes I just cannot afford to lose time with restarts or even uninstalls ...
as for Mac ... let's make long story short. stand is overpriced. yes. but do you really need it? ;) are you not able to use the monitor (which is a very good monitor, one of the best, professional grade) without that stand. ;)
on the other hand, I had a windows based computer which was pronounced "mac killer" a few years ago (Dell XPS 14) - yes, hardware was great, and when Windows allowed me to use that hardware, it was great. but 70% of the time, I had problems - only one core working. unable to run the graphic card, unable to connect to wifi ... all Windows related problems, as suddenly after restart, most of the things would get back to normal again. but, again - sometimes, when working fast and you want to be effective, you don't have time to restart, to set things again ... and that's where Apple and their system excels. it just works.
and that is the only way I still haven't jumped the waggon - I really like the Razer Blade computer range, both, 13 and 15 ... but - am I willing to risk all the problems Windows bring? not just yet.
- Insider
- 319 replies
- August 7, 2019
juremakovecIll be honest. I don't know what you do to your computers that could possibly make that happen, especially windows. I had a some Really old Asus that I bought back in 2010 and It only stopped working just last year. It wasn't even a windows problem. I don't know how but A virus made its way into my computer and instead of debugging, I just bought a brand new HP Envy 360x. This computer is a absolute beast. It can run most games I play at about 50 fps and that's when its not running full power. I had a Mac in the past and I just couldn't deal with it. The thing that irks me the most about mac is that I can spend a grand and a half on the new Mac book Pro with a OMG it has a fingerprint scanner!!! Mine does too and probably has twice the processing and graphics power of most macs you will find out there. Also I hate their file systems. It looks like a two year old put together a storage system and since people nowadays LOVE simplicity Mac just works perfect for them. Being an Actual programmer (not very good at all but still decent) I personally love windows. I think this is now just me ranting. I just get mad bc Razer gets so much hate on this thread. People just download a software and expect everything to work perfectly and when it doesn't (its still in beta) They get super mad and want to "jump Ship" and "never going to buy another Razer Product again". You wonder why synapse 2 is bad... that's why they have synapse 3. Wonder why that's bad for a MAC? Its still in beta. I honestly understand peoples concerns about it saying it supports mac and all but like, cut a little slack. also remember that these mouse's and keyboards are doing things most others don't. for example the Razer Huntsman elite, It had OPTO-MECHANICAL SWITCHES. Each time you even think of a key its already down onto the document onto your computer. and for the mouse's jeez their mouse's are some of the best on the market. I personally use the lancehead. It has a true 16,000 dpi 5g optical sensor. I love using my mouse at 16,000 DPI. its amazing. Its not just the programing guys, its also the hardware itself. Sorry now I'm just ranting.
well, if you are selling a product, you have to offer support for it. some firms are even younger and have better support, some are older and have even worse support. but that's not the point. the point is - I bought a product, which specifically says "mac compatible". does it work? ok, it does, but I did not buy a mouse with 18 programmable buttons for 100€ to be able to use just the "normal" buttons. and what bothers me is that I cannot rely on their product. one day it works like a charm, or better said, one session, then I put my computer to sleep and when I wake it up the next time, the software cloggs up the system completely. that's the problem. and sometimes I just cannot afford to lose time with restarts or even uninstalls ... as for Mac ... let's make long story short. stand is overpriced. yes. but do you really need it? ;) are you not able to use the monitor (which is a very good monitor, one of the best, professional grade) without that stand. ;) on the other hand, I had a windows based computer which was pronounced "mac killer" a few years ago (Dell XPS 14) - yes, hardware was great, and when Windows allowed me to use that hardware, it was great. but 70% of the time, I had problems - only one core working. unable to run the graphic card, unable to connect to Wi-Fi … all Windows related problems, as suddenly after restart, most of the things would get back to normal again. but, again - sometimes, when working fast and you want to be effective, you don't have time to restart, to set things again … and that's where Apple and their system excels. it just works. and that is the only way I still haven't jumped the wagon - I really like the Razer Blade computer range, both, 13 and 15 … but - am I willing to risk all the problems Windows bring? not just yet.
- 1 reply
- August 15, 2019
I just bought a Black Widow Razer Keyboard and I really want to be able to use it on Mac. Unfortunately, I didnt know it was not compatible with Mac. I think a majority of gaming companies should know that there are people who also game using Macs and that they are just as important as PCs
- 1 reply
- August 22, 2019
Almost one year later and I am having the exact same problem as the first post. Bought the Razer Mamba wireless mouse only to find out that I could not use it to its full capability because Synapse 3 does not support Mac. My question is when will a beta for Mac come out... 1 year difference same questions from your consumers... time to do something.
- Insider Mini
- 1 reply
- August 25, 2019
I did know, going into it, that there was no Razer support for my Huntsman Elite keyboard although the Basilisk mouse still has Synapse 2 support. And while Karabiner Elements can fix keyboard character issues, it is disappointing that I can't store colour themes on a Windows PC and then recall them for use on the Mac. I can appreciate that it isn't Razer's main market, but I do hope that they will add Mac support in Synapse 3.
- 1 reply
- August 30, 2019
Just want to add my vote to get support for Synapse 3 for Mac as well. Bought a Razer Naga to find that the software isn't supported on Mac. I love the mouse and want to get the most out of it.
- 1 reply
- August 31, 2019
same here just bought a mouse after being so happy with my Razer Tartarus playing SC:GO on steam...and now the mouse is only supported with Synapse 3......come on Razer shame on you!!!!
- 1 reply
- September 1, 2019
When is Synapse 3 for MacOS expected to be released? I would like to buy a Razer Huntsman for my iMac Pro but for reason I've not clear u don't support on Synapse 2.
1 person likes this
- 1 reply
- September 4, 2019
It's a year later, still no mac build for synapse3. WTF.
My goliathus chroma mat either gets to look out of sync or black. At least the keyboard I got works (it uses an older version).
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