Replies posted by KTBL909 | Razer Insider

Replies posted by KTBL909

29 Replies

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timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

Ok so bios update 2.02 from april 24 does not fix anything related to the Display I’ve noticed it make one fan not so loud the right one and some V-Bios issue were fixed nothing about the Mini-LED issues and the Bios update they prommised to Fix these devices

104
K
16 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

^Razer has actually fixed the issue or at least they are trying to because after the update from 08.01.24, i see the Local dimming otpion  Both my brother and I have the 2023 version with BOE panels in our Blade 16’s and neither of us have the option for local dimming. I’ve even tried installing the beta version of Synapse. How are you getting this option? Gone from what I hear cuz it failed. Even when turned on was not a single dimming zone Yep they removed it cause it was doing nothing that firmware update they been promissing has not been heard of at all we are already an year later since the laptop came out.. Razer support quality really shows it’s true colors with this one...

36
Jadethinksight355
21 days ago
T
timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

Wow, I really wish I saw this thread before buying one of these for 3D and After Effects work. Your object gets a glow! And your object gets a glow! And faded mattes everywhere! Jesus.    @originalmarshmello , how did you get that local dimming option to show up? I don’t even have the option on my Blade 16 2023.    Looks like I’ll try to sell and go with the Legion, sadly it doesnt have as high res of a display.  If your laptop is under their one year warranty still, I would contact them and let them know about the issues with your device. Their warranty clearly states that if you make a valid claim, they will either replace the device or give you a refund.    From my experience with Razer support, you have to pester them a bunch of times, even if they try to pull some BS about how you aren’t eligible. I’ve been told three times now that I am out of luck with repairs or replacements, but after I told them how it was unacceptable and clearly an issue on their end, they reac

104
K
16 days ago
T
timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

I had no luck mate they did cut me off one time for a new unit with the You did not buy it from Us Excuse 

104
K
16 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

Yeah to me they straight refused any repair or any support because I did not buy the device from them directly so, Honestly, I have not come close to what to do next with them the class action is ongoing but the first time it was stopped because we saw they added the option in synapse but then they removed it form 2023 models and only made it work with 2024 I assume because of scamming us to by new machines or save on coding so I have to restart the. I have been refused any kind of support by Razer and they have declared my case as nothing to them.. 

36
Jadethinksight355
21 days ago
T
timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

I think we should not stop complaining for this and we all should Join with a Class action for this because Razer is known for shit like this they can Implement this with Bios Update but they are also Lazy and they don’t want to put the Cost to do that maybe someone, Can compare if the Logic board of the 24 has any specific, Chip for Mini Led Dimming controller should be eazy to spot as chip since the Boards of both models are almost the same in terms of size and Chip arangment!

104
K
16 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

However, It might need some work as for me on the Boe Panel I’m not seeing much of a change. When the option is on or off it’s little to no difference. 

36
Jadethinksight355
21 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

^Razer has actually fixed the issue or at least they are trying to because after the update from 08.01.24, i see the Local dimmingotpion 

36
Jadethinksight355
21 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

I think with the new patch it took away the 100% color gamut that I bought it for. Now my screen is just average. It looks dim. I’ve exhausted myself tweaking the colors trying to get the bright beautiful screen that I had when I bought it. Ive tried restoring the laptop to factory settings but I think the patch is embedded in the system even if you restore the laptop the patch restores with it. Such has been my experience. I was sent a link to download an AUO file but the link does not work. Dont think this is a mistake that the link does not work. Plus the display retention patch fixed nothing! My screen still flickers. I am very upset as this is a very expensive laptop and I could have bought any other laptop other than this. You can bet I will never ever support another razer product. And am currently doing my best to save others the headaches by sharing my experience with razer. This is my second ra​​zer laptop and it will also be my last !!!! My first razer laptop I took it eve

36
Jadethinksight355
21 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

I want to join Sure but I’m still in the process of setting that up are you from EU or USA ?  Also you’d have to provide some info when you are to enter a class action..

36
Jadethinksight355
21 days ago
R
rollingpeasInsider Mini
asked in Razer Support

Software update for the Blade 16 that can turn off local dimming for content creation?

There is one but currently me and few other owners are rounding up for a class action because of this exact issue, PM if you’d be willing to Join

4
D
5 months ago
Technickel
TechnickelInsider Mini
asked in Razer Synapse

2023 Blade 16 Mini-LED

That’s OK! I wish you luck though. I was within the return period and ended up buying a 2023 Asus ROG Strix Scar 16 (4090). It’s QHD+ and mini LED but it does have single zone toggle. It’s an incredible difference. its a thicker laptop and I don’t think the speakers are quite as good but for what I need, it’ll work just fine! I upgraded it to 64gb at 5200 speed and it supports dual-sided nvme (4tb) vs blade 16 at single sided only (2TB per slot). I do hope they implement this feature soon for you. I FB messaged Min directly because he does go through and look at them. Doesn’t respond really but I know the issue has been seen. again, good luck! I’m probably out of the laptop buying age until at least 2028 lol. Thanks for the answer, Good luck with the New Asus.

3
K
7 months ago
Ljcastellano
LjcastellanoInsider Mini
posted in Razer Support

Blade 16 Mini Led Issues

Because Razer has to admit fault. I and Many owners of the Blade 16 have agreed on launching an Class ation lawsuit aginst Razer about the issue. If you’d like to join PM Kind Regards.

2
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7 months ago
G
GregoryBachinskiInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED issues

It is a know issue, Many owners of the Blade 16 have it and that is why we are launching a class Action againt Razer as this are very expensive devices that they just released like this.. If you like to join the case please PM me. Kind regards..

1
K
7 months ago
Technickel
TechnickelInsider Mini
asked in Razer Synapse

2023 Blade 16 Mini-LED

Don’t warry mate im launchning a class action against them due to this exact problem with the display and the single Zone they have not yet implemented..  If you would like to join PM and I will set it up.

3
K
7 months ago
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timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

Razer please tell me this is a defective display or its how Mini LED technology implemented in this laptop and it's considered "normal". White objects on black that are smaller than 2cm turns grey. I recorded a video showing this problem. https://www.youtube.com/watch?v=IPL3ZBoIBrM It needs a thorough investigation. Have you contacted our Support Teach through here? Otherwise, please send me a PM including the following so I can start a support ticket on your behalf:   Photo of the BIOS main tab Screenshot of the Nvidia and Intel Driver versions. Press Windows+R on your keyboard. Type in DXDIAG into the run command text box and hit OK. Then click on YES. Click on the Display 1 and 2 tabs and look for the graphics driver version on the right side.  Synapse 3.0 logs Save the files via Google Drive or any online drive account, then paste the shareable link in your message. Ensure to set the link's settings that allow

104
K
16 days ago
ammoFlaxbuzz434
ammoFlaxbuzz434Insider Mini
asked in Razer Support

Blade 16 not going to sleep properly when lid closed

Yes sleeps is broken on the 16 inch along Mini Led not having Option for Single Zone making BOE screens look bad and other issues that razer has ignored, But this time I’m done.  I’ve spoken with Multiple Blade 16 owners and we have decided to launch Class action against Razer as they are ignoring issues and Release these products broken with multiple issus at prices of 5000€ here in Germany.. 

4
H
3 months ago
M
Michael_Chem
posted in Razer Synapse

Add a battery charge threshold for laptops?

The only reason i see here is how toxic Razer is to Push this to their 2023 models again Clownshin Knowing well Enough it’s 2018;2019;2020;2021;2022 models are the ones mostly affected so Razer allow this to all your laptos don’t be a cringe worthy company.. 🤡🤡🤡

6
InfiniteTony
10 months ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

xephysGot exactly the same issue... Razer support is practically non-existent. So very disappointed in them Yep. I feel for you man they released update today being 18.04.2021 at the time but that update still did not fix the problem. Honestly it's been two months now that Razer support has been wasting my time. They did promise that they would fix the problem with update by the end of the month but seeing now will probably not happen best we can do is complain and make tickets until their irresponsible dev team actually starts doing their job and fix problems they created rather then waste time explaining how they did not replicate the issue considering everyone with German and UK models have this exact same issue...

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

Well no progress with RAZER Support.. Can't even get them to respond anymore.. Honestly Cancer company Never Buying anything from them again...

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

Yep it feels bad because they updated synapse twice and both times did not fix the issue honestly people should ask for a replacement device being an model after because we did not pay for device so we don't get to enjoy it or use as promised by RAZER..

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

FURFISame issue here. Similar thing happened a year or so with one of the alt keys. It went on for weeks until Razer admitted the fault was with Synapse software. I can not light up the Hashtag key on my UK keyboard since the last update. I thought updates were meant to make things work better! The only difference I can see is they had disabled the lighting on the hashtag key... doesn't seem worth the effort!!! It was very very very very hard to get Razer to acknowledge that it could be an issue to do with their update. Yep getting them to do something is very hard.. Some of the support does not even know the issue you have to explain it to them over and over and they look only how to blame you not their software and say stuff like well it might be your fault, Then you have to explain that you can't simply downgrade synapse because of the automatic update and cloud based bs...

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

FURFISame issue here. Similar thing happened a year or so with one of the alt keys. It went on for weeks until Razer admitted the fault was with Synapse software. I can not light up the Hashtag key on my UK keyboard since the last update. I thought updates were meant to make things work better! The only difference I can see is they had disabled the lighting on the hashtag key... doesn't seem worth the effort!!! It was very very very very hard to get Razer to acknowledge that it could be an issue to do with their update. Damm it seems like they are used to do nothing to fix an ongoing issue. I did warn them if they keep playing stupid, I would make a video about this.. Cause you are not the first person to say the same to me..

15
X
3 years ago
K
KTBL909Insider Mini
posted in Razer Support

Razer Blade 15 advanced mid 2019 Hashtag key won't turn on after Synapse update German Keyboard.

New Update did not fix the issue at all..

15
X
3 years ago

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