Replies posted by mjcouchman | Razer Insider

Replies posted by mjcouchman

119 Replies

B
BertlejuiceInsider Mini
asked in Razer Support

Is there a Razer Blade disassembly guide?

Not sure if this is your model or not; seems to be about the same year. Check out this video. A common issue has been a swollen battery, although this battery design doesn’t look like it would interfere with the touchpad if it was swollen, but you never know until you open it. A swollen battery will look like a pillow. If this is the case, you will need to replace the battery.

2
B
9 months ago
X
xkaezeInsider Mini
asked in Razer Support

Razer Blade 15 Battery 0% and not charging

Have a look at the start of this thread here - I had a similar issue, and eventually used a ‘spare’ USB3 power adapter, which sort of ‘kick started’ the main charger. I would suggest opening the case and examining the battery for signs of swelling as well. 

3
J
1 month ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

Latest Synapse update seems to have fixed this problem for me (RB15 Adv 2021 RZ09-036) - I think the update is 20230704 (3.8.630.62814). 

14
tannerellison
3 months ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

@Kevinkceka Sorry for the delay in replying. You will be fine to keep using your Blade, this does seem to be the software issue that @4t0m1c4 and the previous post I referred to, is causing. I haven’t heard anything from Razer yet, but they do seem to be monitoring these threads. You will probably notice some degradation in performance in your Blade when doing things that are a bit more intensive (e.g.. games, CAD work, software development).

14
tannerellison
3 months ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

@ChristopherSnay  also, check out this post - seems there may be an issue with the recent (June 2023) Synapse update which may also cause the popup message to appear.

14
tannerellison
3 months ago
S
sadowskidInsider Mini
asked in Razer Support

Razer Blade 15 Advanced 2019 battery swollen

There are a number of posts similar to yours. If the laptops not in warranty, you can purchase a new one online and fit it yourself. Its pretty easy and there are videos online to help. I replaced mine about a month ago and so far, its been working perfectly. I have a Razer Blade 15 Advanced Model (Early 2021) - RZ09-036 model.

4
B
1 month ago
A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

@Omer-Hussein Probably best to start a new thread detailing your model and the issues you have. If its the same as the above, try the solutions already provided first.

59
P
17 days ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

@ChristopherSnay What year is yours?

14
tannerellison
3 months ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

Make sure nothing else is plugged into the USB-C or TB ports providing it power. Is the battery charging to 100%? Its potentially the battery that needs replacing. You could open it and check for swelling, but when mine first had the same issue you are having, there was not visible swelling. It took me about 9 months of trying different things (including buying a new power adapter) before I finally could see the swelling. I obtained a new battery, and so far (1 month) my RB15 is performing properly and charging again.

14
tannerellison
3 months ago
RUBYhitCadmiumOrange624
RUBYhitCadmiumOrange624Insider Mini
asked in Razer Support

Razer Blade 15 Power Adapter is making tiny static noises

I decided to order a used one Stop using it, send it back and get a refund. 

1
mjcouchman
11 months ago
N
nelsonwong1Insider Mini
posted in Razer Support

Razer Blade 15 (Intel(R) Core(TM) i7-8750H CPU)

You can buy the battery from 3rd party sellers (eg Amazon or eBay), and install them yourself. Or you could take it to a laptop repair shop in your area. They should be able to source and install a new battery for you. If the battery is still installed, and you are still using the laptop, I would get it replaced sooner rather than later. 

1
mjcouchman
11 months ago
A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

Also, the Razer guys on this forum are very active. If they see this post, they may be able to help you with an RMA. 

59
P
17 days ago
A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

Great to hear you are charging again! It will take a while to charge, and Synapse will complain about not getting enough power. Leave your 230W original power supply plugged in as well as the USB charger - it doesn't hurt them; the unit auto switches. My experience with my RB15 is so far similar to yours, and my issues also started after having the unit for about 1.5 years as well. I have the Razer TB dock plugged in most of the time for work, which provides 65W through the TB port. Occasionally, my main power adapter will stop charging. I cant say why; it could be when its under load (I have noticed its sometimes after heavy graphical games, but again, not always), or maybe gets really hot. The TB dock will then keep the laptop charging, or at least the battery wont drain anymore. After some reboots, it will just start charging again from the 230W adapter (which gives the laptop full performance). I did notice this started happening around the time I installed a 2nd M2 SSD on top of t

59
P
17 days ago
A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

I got a J5create JUP2290 100W PD USB-C Super Charger that I keep as a spare. Nothing needs to be done in the BIOS.

59
P
17 days ago
A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

Have you got a USB 3 charger (<100W) you can try? I have the early 2021 RB15. You can plug into the left hand side USB 3 port, or the right hand side TB port. I had the same issue/symptoms you have. I picked up a USB charger for < $50 brand new at a local PC shop. Once I plugged in the USB charger, the laptop started charging off both the main charger, and the USB one. I'm not saying this will resolve your issue as well, but at least you may get a charge for now.

59
P
17 days ago
xxavatarxx007
xxavatarxx007Insider Mini
asked in Razer Support

Synapse 3 and Philips Hue Bridge not working

Do you know the IP address of the Hue bridge? If you open cmd.exe on your laptop, then PING the IP, do you get a valid reply? And now on your desktop?

10
officialnucky
8 months ago
M
mcmincInsider Mini
asked in Razer Support

Razer Blade 15 Advanced (2022) Not Charging

Is your green light still on on the PSU? Have you got a <100W USB3/TB Power supply you can try in your TB or USB3 port?

1
mjcouchman
1 year ago
xxavatarxx007
xxavatarxx007Insider Mini
asked in Razer Support

Synapse 3 and Philips Hue Bridge not working

Have you checked that a firewall isn't blocking the bridge? Could be a desktop firewall rule, or a router rule maybe?

10
officialnucky
8 months ago
S
SandyMcLeanInsider Mini
asked in Razer Support

RZ09-0409BEA3 Maximum memory and speed possible?

Above was from : https://mysupport.razer.com/app/answers/detail/a_id/5395/~/razer-blade-15%E2%80%9D-advanced-%282021%29-%7C-rz09-0409x-support-%26-faqs

4
S
1 year ago
S
SandyMcLeanInsider Mini
asked in Razer Support

RZ09-0409BEA3 Maximum memory and speed possible?

Memory 16 GB DDR4 3200 MHz dual-channel memory (slotted) Expandable to 64 GB

4
S
1 year ago
cityaeroJordyBlue534
cityaeroJordyBlue534Insider Mini
asked in Razer Support

Bluetooth not detected on razer blade 15 2018

Have you tried installing the Intel Driver and Support Assistant from the Intel website, and let it detect missing/updated drivers?

4
S
6 months ago
DeepViolettechnosigns345
DeepViolettechnosigns345Insider Mini
asked in Razer Support

Display Issues After Windows 11 Update

Have you tried installing the Intel drivers directly from the Intel website? Install the Intel Driver and Support Assistant, and let it detect and install. 

7
ewerybody
3 months ago
R
Reiser089Insider Mini
asked in Razer Support

Razer Blade battery died during flight

Looking at your reports, it does seem like the battery is not functioning. You could take the back off and see if the battery connector has came loose (I highly doubt it, but it is possible!). If it was swollen and it was affecting the case, you would probably see it, or feel it in the trackpad. Heres the specs of your machine. You have both USB-C and Thunderbolt ports - have you tried the dock in both of these ports? Razer have helped with other battery issues in this forum, but being out of warranty you will probably have to pay for a new one. One of the Razer guys may be able to open a case for you.

7
R
1 year ago
R
Reiser089Insider Mini
asked in Razer Support

Razer Blade battery died during flight

Have you confirmed your charger is working (green light on it)? Does Windows report it is charging? If you open up CMD.EXE as an Administrator, run POWERCFG /batteryreport and then POWERCFG /systempowerreport - this will generate 2 reports which should show battery usage over time. Do you know if your model supports USB-C power? I have the 2021 RB15 Advanced and I have a USB-C 100W charger that I can use in emergencies. Check your specs, and if you have one lying around, try using this instead.

7
R
1 year ago
C
ComnenusInsider Mini
asked in Razer Support

Unable to download recovery image

Sorry, forgot the very first link! Go here. 

12
Razer.Speedcr0ss
1 year ago

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