Replies posted by MullenLive | Razer Insider

Replies posted by MullenLive

31 Replies

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domeFuchsiaPinksolo826
posted in Razer Support

Razer synapse 3 can't detect my mouse.

Razer.Speedcr0ssHey everyone! Thanks for sharing your device's behavior while using it with the Razer Synapse 3.0. Does the issue happen while the device is connected to a different USB port or computer? Please perform the steps from this link and see if it helps. I don't have my issue anymore. I'm not sure when it was fixed so not sure what happened as well. Could be another update or other software change.

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Razer.Speedcr0ss
2 years ago
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domeFuchsiaPinksolo826
posted in Razer Support

Razer synapse 3 can't detect my mouse.

Not sure if my issue is same as you. Also mamba elite, just updated the razer synapse few hours ago, then found that all my customize button functions no longer work. The synapse can still recognize the mouse, still show the correction button functions in UI, but it just doesn't work as what it shows. More details, now button 5 and 6 works as back and forward in browser, no longer as I programmed (scroll up and down). Scroll left and right stop working, and sensitivity stage up and down no longer work and no UI shows up as well. However, chroma still works as usually. Could that be a bad synapse update so that some user can't get their mouse recognized while some not fully functional?

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Razer.Speedcr0ss
2 years ago
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MullenLive
posted in Console Peripherals

Issues with JungleCat so far

sharpDarkScarlet894I found I have the same issue, but in safe mode the connection between the junglecat and my phone is rock solid. After some digging I found that if I uninstalled my Fitbit app ( I have a charge 3 synced to my Razer phone 2) the issue completely went away and I get a stable connection for hours - tested with emulator play. Reinstalling the Fitbit app made the issue come back. Every 30 sec or so the connection drops and comes back. Apparently the Fitbit app is doing something to mess with my Bluetooth connections. On the Fitbit support site there are various reports of the Fitbit app interfering with "continuous" streaming devices. I wonder if it is even something Razer can fix on their end... Thanks for the suggestion. I moved on to other games so I didn't check for a while, but your suggestion really make sense to me. I have Fitbit as well, so it's very likely. I just want to verify myself but I can't repro it right now even with Fitbit nearby. However there was a sy

21
S
4 years ago
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MullenLive
posted in Console Peripherals

Issues with JungleCat so far

wolfie083188Nope. I'm on a Razer Phone 2. Purchased it Cyber Monday. Chatted with razer, I asked the rep if this was a common issue, he told me he has only done one other exchange for the same reason. They are sending me a replacement hopefully it's a isolated issue to a certain batch of controls. For now I'm back to using my saitake 7007f. (I wrote reply few days ago but forgot to post) I got repro on RP2 recently, though not as common as RP1, but still means that the controller doesn't work 100%. The biggest issue is we don't know what's the root reason. The phone? The phone system? The controller hardware? The controller firmware? I think if there's no progress, I may want to contact customer service after holiday and try to ask for a replacement as you and see if another controller hardware could solve it. It could be just we got faulty unit which doesn't have stronger enough signal to make it stable. Please let us know if your new controller has the issue, thanks.

21
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4 years ago
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MullenLive
posted in Console Peripherals

Issues with JungleCat so far

wolfie083188*EDIT* Scratch that. It still does the same thing. Posting a video here of issue. It happens really random (or maybe I should say it's fixed randomly since 90% of chance it has issue). When it has the issue, every 30 seconds, never miss. I bought RP2 during Black Friday and not see the issue so far. I think it's RP1's issue.

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4 years ago
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Leopham0405
posted in Mobile

Razer phone 2 is on sale

As my RP1 has more and more issue after Pie, maybe I should buy RP2 this time...

14
G
4 years ago
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zniel
posted in Console Peripherals

Razer Junglecat NO TOUCH MAPPING! false marketing or?

xRuhRohxYou're not explaining very well. Because you can map the controls to do whatever you want. I think you misunderstood. What zniel means is that pressing a button and the app sends a touch signal to the game to mimi touch behavior. I don't see the map to touch feature either, and I think I read it somewhere as well. I don't know whom to blame. Maybe the press wrote wrong information, got wrong information, or just Razer hasn't finish their app yet.

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Z
4 years ago
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MullenLive
posted in Console Peripherals

Issues with JungleCat so far

xRuhRohxWell I charged both of mine and still had the issue. The controllers work flawlessly with other phones I have tried. It seems the issue is only when using with a Razer phone. Glad to hear you tested with other phones. Then I think it's possible RP1's issue. Just a wild guess, it's possible that actually RP1 lost connection with L for very short time that L doesn't change LED status, but as a result R also lose connection and take much longer time to recover. Btw, do you see LED work correctly when charging?

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4 years ago
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MullenLive
posted in Console Peripherals

Issues with JungleCat so far

Just update. My R connectivity issue get solved by itself. All I did was charging it for long time. I don't know if the 30 second disconnection is a weird way to let me know the battery is low, but I actually checked batter in the app and it was good (though I don't know percentage). It's also weird why it only happens when connected to phone. I think the only way to know more is using the controller until the issue happens again. Btw, for 1), I could confirm the controller can get charged. It's only the LED doesn't work properly. Am I the only one who has the issue?

21
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4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Android 9.0 Pie Now Rolling Out To RP1 Devices (Live Again!)

hrLkn.Hey guys, I have a camera issue since I updated to Android 9. I couldnt find any similar problem in this thread or somewhere else. Maybe we can find a workaround or at least Razer will bugfix them all (sometimes). When I start the original camera app, it crashes. The same happens when I use other camera apps e.g. Lightroom. After restarting the phone its still the same. Sometimes, maybe the moon glows enough, the camera app works for a moment, but its only luck. Have someone else this problem? Cheers!! Maybe it's the "Do not disturb" bug? Turn of that feature if it's on and see if that gets the issue fixed.

202
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4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

I posted my issues so far here. /issues-with-junglecat-so-far.53023/ I hope Razer could help solve them. Some of the issues I need to test more, and may contact tech support directly. However, would like to know if any other user has same issue as mine.

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NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

NK.33would be interesting - the case is made for RP2 however the RP1 is slightly smaller so can fit - only issue is the placement of charging port and camera lenses... It can't be used as daily case anyway. For RP1, as I see the phone would just drop from the case when facing down. As NK.33 mentioned, it doesn't work well with RP2 either, so not a lose for RP1. Meanwhile, if it can't be used as daily case, it's not a issue for camera lenses since you don't need that when playing the game. I don't see charging port has different placement, but you can't use it while playing game anyway. In general, no DIY is needed specifically for RP1 since RP2 case is already bad enough... I have some other issues with Junglecat so far and I may want to post that later. Hold the idea of DIY unless I could solve other issues first.

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NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

NK.33Modding the case will only be able to change point 3.... maybe point 2 as well....to creat a lip. I'm think to include a OTA cable like this https://www.amazon.com/dp/B07HBSQMGM in the case.

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NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

NK.33So mine arrived yesterday - aint had much of a chance to try em out - this busy life we lead... however a couple of things annoying: 1) Cant charge your phone while playing games with the controllers. It strikes me that for such a heavy price tag i think the case should have included a USB C connection to the phone so that the right controller had some sort of physicall input to the phone - the benefit of this would be two-fold - a) it would be able to connect to the phone without bluetooth and b) we could charge the phone THROUGH the USB C case connection 2) The case isnt that good and doesnt serv well as an every-day case - which means it loses portability -you will have to carry the case and the 2 controllers with you if you dont want to use the case it comes with as an every-day case. One thing i noticed is the case it comes with is nowhere near as good as the carbon case i have which has a lip to protect the phone - this has no lip. 3) No hole for the RP2 chroma logo ligh

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NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Android 9.0 Pie Now Rolling Out To RP1 Devices (Live Again!)

Hart10I have problem with percentage number of battery, its not accurate showing number, my phone trun off at 40% when i try to reboot its show percentage 15% then i connect the charger its show percentage 50%, any suggestions to fix it?? Battery drain so fast with 1080 screen and 60hz And i still problem with razer camera when use portrait mode its crash(reboot phone), DND already off My google chrome crash too when play video on Facebook Mine have similar issue as well. It still turns off at 1%~2%, but after turned off, as far as I plug-in the power cable, it shows >40% battery immediately, which is impossible. I can't confirm if this happens before the update or only after the update, but I think I only notice the issue after the update, since it happens more often to me. Btw, the reason I run out of battery more often is because before the update, when it's in battery saver mode, the shell UX is in red, which gives me clear indication. Now such behavior no longer exists, instea

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4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

NK.33Completely agree with everything you said. I was just giving those who have not got one of the 3 supported phones other options they may not have known about... I'm a RP1 user and I would like to see how much I could DIY to make it works for me. I really think they should support more phones from beginning.

104
NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

HomerDohfor those who have not got a compatable phone - there are telescopic ones below which do exactly the same job as this and are universal https://www.amazon.co.uk/PG-9023-Telescopic-Wireless-Bluetooth-Controller/dp/B078Q3VDQ4/ref=sr_1_3?crid=NBSKI7ODVQ7&keywords=telescopic+bluetooth+controller&qid=1572447592&sprefix=telscopic+bluetooth,aps,142&sr=8-3 https://www.amazon.co.uk/koiiko-Controller-Telescopic-compatible-Simulator/dp/B07Q1NJJ61/ref=sr_1_6?crid=NBSKI7ODVQ7&keywords=telescopic+bluetooth+controller&qid=1572447592&sprefix=telscopic+bluetooth,aps,142&sr=8-6 https://www.amazon.co.uk/UWYSTON-Bluetooth-Controller-Wireless-Joystick-Red/dp/B07RD6XSK8/ref=sr_1_7?crid=NBSKI7ODVQ7&keywords=telescopic+bluetooth+controller&qid=1572447592&sprefix=telscopic+bluetooth,aps,142&sr=8-7 https://www.amazon.co.uk/PG-9023-Telescopic-Wireless-Bluetooth-Controller/dp/B018B8K926/ref=sr_1_15?crid=NBSKI7ODVQ7&keywords=telescopic+bluetooth+controller&qid=1572447592&sprefix=telscopic+bluetooth,aps

104
NK.33
4 years ago
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MullenLive
posted in Mobile

Question about dark / light mode on RP1 Pie

OK, now I finally solved this mystery. It's due to Android feature that turn system into night mode if battery saver is on. https://9to5google.com/2018/11/13/android-night-mode-battery-saver-update/ The feature is that the system turns on night mode when the battery saver is on, and turns off night mode when the battery saver is off. The feature can't be disabled. However, there's a bug in this feature that If the phone run out of battery, next time when the phone turned on with battery saver disabled due to the phone already charged or is charging, the night mode is not turned off. I don't know if the above bug exists for all Android phones, or just RP1 (or maybe RP2?). So what happened to me is that whenever my phone run out of battery, next time I turned on the phone it's night mode. However, when the phone is in night mode, if it's drops battery below threshold again that turned on the battery saver, and I charged it before battery runs out, the night mode would turn off. Since

10
M
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Razer Junglecat - Leap into battle!

I hope RP1 is also on the list. I think RP1 and RP2 are quite similar. The only difference is the back camera. I'm wondering maybe it worth a try to buy it and manually cut the hole (or just ignore the back camera). Would there be any plan to support RP1 in the future?

104
NK.33
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Android 9.0 Pie Now Rolling Out To RP1 Devices (Live Again!)

DHMtbLadall levels are up and full volume and still no sounds or ring tones Try to change the ring tong and then change back?

202
E
4 years ago
M
MullenLive
posted in Mobile

Question about dark / light mode on RP1 Pie

Update: I have change the Modify system settings to Not allowed for all apps except Google, Google Play Music, Google Play services and Google Play Store. However, it happened again. I doubt it's due to any Google own app but I will continue testing by set everything as not allowed. I'm wondering if it's possible that this setting doesn't really work, or there's really a bug with new system update that could change the night mode setting.

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M
4 years ago
Saiyan-Rox
Vanguard
Saiyan-RoxSuper Saiyan Mod
posted in Mobile

Android 9.0 Pie Now Rolling Out To RP1 Devices (Live Again!)

godashram1: I have had that issue literally 1 time. Phone is always connected to my fitbit and in my car connects to the HU and the Echo Auto. 1 time I couldn't get it to work with all 3. 2: Not just chrome, all my browsers crash (chrome, edge and firefox) when DND is enabled. There was another app that did, but drawing a blank at the moment. Yes, my browsers crashes as well. Now I finally know it's DND and thus could "fix" it by turn of DND. Thanks both for the post. However, I still have some other apps crash / not working that not related to DND, as well as many other issues.

202
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4 years ago
M
MullenLive
posted in Mobile

Question about dark / light mode on RP1 Pie

MrRaptor63If you're still using the default launcher (Nova Launcher) check the night mode settings there. There's a pull down with various selections and also a check box for location base changes. Mine is just set to on only. I still have that installed but it's not my default launcher and I seldom use it. The setting of that is "Default", not sure if that means on, off or auto, but based on it's behavior, it's more likely be off. However, even turn it on, it doesn't change system setting (apps other than Nova) so I doubt that could be the reason.

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M
4 years ago
M
MullenLive
posted in Mobile

Question about dark / light mode on RP1 Pie

Just follow up this issue. Today the system went to dark mode by itself again and I checked the setting. It's indeed changed to "Always on" by itself, and I could revert back to light mode by changing it back. Now the question is who did that. I would suspect it's one of the apps that has the permission to change system setting, but there are several of them. It would take time to figure out considering that each test iteration would take days or weeks as it just happens randomly.

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M
4 years ago
M
MullenLive
posted in Mobile

Question about dark / light mode on RP1 Pie

Rox598If you enable your developer settings (tap build number repeatedly) you'll find an option to enable night mode all the time which will keep all the Google apps locked Into dark mode. Thanks. This helps. It's weird that when I check the options, it's already "Always off". I will check this options again if my system changed to dark mode by itself in the future.

10
M
4 years ago

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