Replies posted by quickwebAmazon791 | Razer Insider

Replies posted by quickwebAmazon791

10 Replies

A
AdasKlopo1
posted in Razer Support

Cant close the window saying your cameras settings are diffrent from synapse. Makes Kiyo useless.

thank you for this fix. it was no longer an issue this morning

14
Q
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

yep, still no fix or update.

65
P
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

Razer, this problem is ridiculous. Roll back this bs update you did in the last month & give us the one that was working properly.

65
P
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

sharpCottonCandy303Should i return the camera to seller or is this getting fixed? I personally would return & get a Logitech camera. NEVER have I heard about or seen logitech ever break their device through a software update & then proceed to give customers zero solutions to fix the problem they created. I have been in this forum through out the week about this issue & about 3 updates in synapse later, zero fixes to this device breaking problem. The responses to fix I haven't seen a single person come back saying it was fixed.

65
P
3 years ago
B
BigRiceBowls
posted in Razer Support

razer kiyo not working

This pop up needs to be patched out. There is no reason for an update to break the functionality of a device less than a year old for me. If they cant figure out what they fucked up, synapse should be overriding the settings, not asking if its ok to do so.

65
P
3 years ago
P
Pearlsharpnexus770
posted in Razer Support

Can't Change Kiyo Settings in Synapse

This needs to be fixed. Rolling out an update this broken is ridiculous. past synapse versions did not have this issue at all.

27
Razer.Speedcr0ss
3 years ago
S
Scorpzer01
posted in Razer Support

Razer Synapse x Kiyo

same issue here. please get the tech team to resolve this broken update they rolled out recently. the fixes you posted DO NOT work

5
Razer.Speedcr0ss
3 years ago
A
AdasKlopo1
posted in Razer Support

Cant close the window saying your cameras settings are diffrent from synapse. Makes Kiyo useless.

Razer.SpeedCr0ssHey everyone! Thanks for posting the Razer Synapse 3.0's concern here. Please perform the following steps below and see if it helps: Note: Please be careful and not delete other files/folders as it may corrupt your Windows operating system. Check the steps below: 1. Uninstall Synapse and delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. These folders are hidden by default, so please be sure to unhide them. 2. Uninstall Razer drivers by going to "Device Manager" from Control Panel. 3. Press Windows + X key and choose Command Prompt on the menu. 4. Type regedit in the command prompt window and press enter. 5. Please go to this path and check if you have it: HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW643NODE\\Razer\\ *Please delete everything that's in the Razer folder. Please reinstall Synapse after deleting all the files inside the Razer folder 6. Download a fresh installer and reinstall, then restart your PC. 7. Add Synapse to your fire

14
Q
3 years ago
L
Leerondal
posted in Razer Support

[Razer Kiyo] Issue with options grayed out

AlucardxDraculaI got an issue where it wont let me preview of change settings same problem. if they dont fix this I am definitely never buying a razer product again. My experience with the viper ultimate already had me close to this decision.

10
P
3 years ago
A
AdasKlopo1
posted in Razer Support

Cant close the window saying your cameras settings are diffrent from synapse. Makes Kiyo useless.

I have this same issue & it is ruining any type of adjusting of color or settings. I love companies that update programs & make my products unworkable. I will never support razer again after the experience I've had with my viper ultimate & kiyo. The fact they don't have an answer to this on the forums is crazy.

14
Q
3 years ago

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