Replies posted by ZioFlat | Razer Insider

Replies posted by ZioFlat

10 Replies

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Neph457
posted in Audio

Nari Ultimate Xbox and App

I can confirm a tangible improvement with my Thresher too. If I shutdown the console without turning off the headset, sometimes the console still turns back on after shutdown, however it doesn't break the connection with the controller. However, if I turn off the headset before shutting down the console, I have no issues (knock on wood!).

17
B
3 years ago
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Neph457
posted in Audio

Nari Ultimate Xbox and App

As a partial workaround for wireless headsets breaking the controller connection on Series X | S, try to disable "instant on" from the console setting or shutting down the console completely after using the headset. On reboot, the controller should work. I agree however this is really disappointing, at least: Razer explicitly listed (at least here in Italy) the products that would be working with series X | S (here is just an example, but you can find the same press release in various sites) and the thresher is still stated as compatible "with the new xbox" on the official italian site). So, probably Microsoft broke something in the xbox wireless protocol, but at least Razer should openly recognize the issue.

17
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3 years ago
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TheMentalist1972
posted in Console Peripherals

Razer Thresher With Series X

yeah, another partial workaround is to use a second controller when the first one doesn't work. Or do an hard reset. Anyway, the point is this is just not how a wireless headset that should be "forward compatible with the new xbox" (this is what razer says almost everywhere, including here: https://mysupport.razer.com/app/answers/detail/a_id/3566/) is supposed to work. Nor I'm so sure it's only up to Microsoft to fix it, if SteelSeries solved it with a firmware update for their headset. I gave up playing the game of finding the right sequence to make it work and deciced to use my old WIRED HyperX Cloud II headset. At least, it just works.

8
Z
3 years ago
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TheMentalist1972
posted in Console Peripherals

Razer Thresher With Series X

In my case, un-pairing and pairing back the headset with the console multiple times didn't work. My Series X stills turns back on after shutting off, with the controller not working, if I used the headset in the previous session. Or if it doesn't turn back on, the controller is not working until I do a hard reset. Or if all is working one time, next time it isn't. Basically, there's something wrong between wireless headsets (Steelseries Arctis 9x for example) and the new series X | S - it's even listed in the series X | S known issues pages on the microsoft support site. I don't know if it's Microsoft's fault, or vendors' fault. But I know Steelseries issued a firmware update for their Arctis 9x that solved the problem. Razer still says that the Thresher for Xbox is fully compatible with the new consoles, but after partially acknowledging the problem (it took three replies from the customer support) left me without any ETA for a fix.

8
Z
3 years ago
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baySmokyTopazfront288
posted in Systems

Razor headset turns on Xbox X? Help!!

FoundInMontrealSame issue here. Is it possible to update the firmware? Unfortunately, there's no firmware update at all for the Thresher for Xbox... at least, I didn't find it... Razer didn't even acknowledge the issue, for now, the Thresher is listed as fully compatibile with the new consoles on they site.

4
I
3 years ago
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greatSpaceCadetvine202
posted in Razer Support

Razer thresher for Xbox one

There's issues with the thresher for xbox and the new series X | S consoles. Razer Insider | Forum - Issues with Razer Thresher and Xbox Series X

1
Z
3 years ago
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TheMentalist1972
posted in Console Peripherals

Razer Thresher With Series X

There seems to be a lot of issues with Thresher for Xbox and Series X | S, despite what Razer is saying. Razer Insider | Forum - Issues with Razer Thresher and Xbox Series X

8
Z
3 years ago
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baySmokyTopazfront288
posted in Systems

Razor headset turns on Xbox X? Help!!

Same here: Razer Insider | Forum - Issues with Razer Thresher and Xbox Series X

4
I
3 years ago
Z
ZioFlat
posted in Razer Support

Issues with Razer Thresher and Xbox Series X

Well I don't know if it should be funny or not, but I did contact Razer Support and they told me to check if there's a firmware update for the headset. Since I entered the headset serial number when opening the case, I expected them to know, at least, that on their site there's NO (zero, niet, nada) firmware update for the Thresher for Xbox Headset... Frankly disappointed, at the time. I'm considering to sell my headset before it loses too much value and buy another one from another vendor that it's known to work.

3
Z
3 years ago
Z
ZioFlat
posted in Razer Support

Issues with Razer Thresher and Xbox Series X

returbiaSame problem here with Thresher (not ultimate) with Series S, when I turning off the console from controller, the console turns itself back and un-sync controller and headset. Also, the same problem was with my Steelseries Arctis 9x (on Series X), but recently SteelSeries release updated firmware that fixed the problem. I hope Razer will update firmware for Thresher. Exactly. There seems to be a partial workaround (not always working, but it's a start), turning off the console from the controller and then immediately turning off the headset (while the xbox light on the console is still flashing). If all goes well, the console shuts off correctly and next time I turn it on, the controller is working. Anyway, the fact that Steelseries solved the problem with a firmware update shows that it's not something that can be solved by Microsoft alone but the headset vendor has to take some action. To date, the only official words from Razer are stating that the Thresher are fully compa

3
Z
3 years ago

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