Replies posted by Valyar | Razer Insider

Replies posted by Valyar

13 Replies

V
ValyarInsider
posted in Razer Support

[Raptor 27 144Hz] Which is the correct color profile on macOS?

Bump, in hope someone will notice... :)

2
V
1 year ago
V
ValyarInsider
posted in Razer Support

[Raptor 27 144Hz] Which is the correct color profile on macOS?

Anyone? :(

2
V
1 year ago
A
Anonymous
posted in Razer Synapse

Synapse 3 for Mac

I have moved to Razer gear not only for gaming but for productivity - I work much faster and better, especially with the macro capabilities. I also feel great everytime I use the gear! Unfortunately, I am not able to work on the macOS-based devices. Many people I know moved to Razer and other gaming gear for productivity, because the top of the line "office" products just suck in terms of quality and capability. I hope Synapse 3 for macOS is released soon.

330
S
2 years ago
V
ValyarInsider
posted in Razer Support

Unable to submit support case via email, option is missing

Razer.Caziel Anyway, you can use two Raptor 27" for a dual-screen setup. With that said, Synapse currently only detects one of the same devices, which means you only have control over the lighting effects for one monitor. Is this going to be fixed? It is quite... I don't know how to put it... inconvenient.

5
Razer.Caziel
3 years ago
V
ValyarInsider
posted in Razer Support

Unable to submit support case via email, option is missing

If I understand you correctly, the reason I am redirected to this screen is because the product is out of warranty. In fact, I am trying to submit support inquiry for Synapse and dual Raptor 27" monitors. All my hardware is still under warranty as I purchased them in December/January. How do I place formal inquiry so I can make informed decision on a purchase or report problem with the Synapse 3 software which I identified? The quick question will be - can I use dual scree setup with two Raptor 27" monitors with Synapse 3?

5
Razer.Caziel
3 years ago
A
Anonymous
posted in Razer Synapse

Synapse 3 for Mac

Mac support is definitely in high demand.

330
S
2 years ago
S
snaker118
posted in Razer Support

Razer Blackshark v2 x microphone creating strange noise

Try to disable automatic gain in Discord. This will stop the application from controlling the MIC'c gain and will result in consistent experience for your listeners. When I use discord with the BlackShark or Blue Yeti all such things are disabled as they get in the way of clean and consistent sound.

3
V
3 years ago
X
xFinalLight
posted in Razer Support

Anyone managed to fix BlackShark V2 Sidetone volume?

If the microphone is working in your voice apps (Discord/Skype/SfB/MS Teams in my case) or recording software (Audacity & OBS) and "Mic Preview" is fine and the loopback from Windows works (even though it is horrible idea), how the hell this can be HARDWARE problem with the headset? In my opinion, this is some firmware & software problem that they have to solve, as obviously the headset runs fine except in the sidetone situation. Or at least I hope it is SW/FW problem, as this does not require sending back the headset and ordeal to do that with the supplier.

35
Razer.Speedcr0ss
3 years ago
N
Nasenbaer42
posted in Razer Support

Raptor monitor search for signal after shutdown the PC

My Raptor also behaves like that - searches for signal even when in Synapse the USB-C is set as the only input source. I think this is the default behavior since in the help tip it states "focuses on this port even if there is no device connected to it". When I put it to auto it cycles before it turns off. It is probably the default behavior. I had HDMI + USC-C connected initially but didn't observe how it behaves with that config.

1
V
3 years ago
S
snaker118
posted in Razer Support

Razer Blackshark v2 x microphone creating strange noise

I had the same experience with the mic - out of the blue during 3-4h long discord session I was told that it started to sound bad with cracking sound. No idea what the reason for that is...

3
V
3 years ago
V
ValyarInsider
posted in Audio

Do I need to buy THX Audio app for BlackShark V2 Pro?

Yes, the headset and THX were configured accordingly and work fine, I was wondering if this software is required as from the screenshots there are different options in it and my Synapse 3. But I received answer from the official support: The THX Spatial Audio software and the THX Spatial on Synapse have the same features. The THX Spatial Audio software are for those devices who does not have the THX feature. There is no need for you to purchase the software since your device has the built in THX Spatial Audio feature already.

3
V
3 years ago
V
ValyarInsider
posted in Audio

Do I need to buy THX Audio app for BlackShark V2 Pro?

Anyone? :frown_:

3
V
3 years ago
X
xFinalLight
posted in Razer Support

Anyone managed to fix BlackShark V2 Sidetone volume?

I have the same problem - the Sidetone does not work. If "Listen to this device" is used in Windows things are OK, but it is very inconvenient workaround and not the solution. I wonder if it is Synapse 3 or just faulty headset.

35
Razer.Speedcr0ss
3 years ago

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