Replies posted by jesseinsf | Razer Insider

Replies posted by jesseinsf

16 Replies

J
jesseinsfInsider
posted in Razer Synapse

Peripherals (Mouse/Keyboard) disconnect many times

Before I begin, I have a Lancerhead mouse (Latest one) and a Blackwidow Chroma Keyboard v1. Things that I've tried: Onboard USB 2.0 ports USB 3.0 ad-on card Another USB 3.0 ad-on card Standard mouse and keyboard Above Razer mouse and keyboard Up-to-date software, drivers and Windows 10 Pro OS PC re-formatted 2 times The standard mouse and keyboard doesn't have any issues. If I uninstall the Synapse software then I have no issues with the above Razer mouse and keyboard. For the Razer Lancerhead mouse: This happens both when using Wireless and wired (Synapse 2.0 or 3.0 installed). This seems to happen with the last 2 Windows 10 feature updates (which includes the April Spring update). I had no issues before that.

179
S
2 years ago
J
jesseinsfInsider
posted in Razer Synapse

Peripherals (Mouse/Keyboard) disconnect many times

I've tried that too and I get random disconnects and freezes. Again, it doesn't happen if I don't have Synapse installed. I also get the disconnect sound when I get to my windows sign-in screen during a PC boot-up (Synapse installed only).

179
S
2 years ago
W
WidowMaker1337
posted in Razer Synapse

Razer Synapse keeps showing me "What's new" at start up

before and after reinstalling Synapse software (After the latest update), and after I sign in to my pc from a system startup or reboot, Synapse will show the splash screen and then minimize (which is to be expected). Then the main menu would restore in plain view (restore meaning as if it never minimized). I have it set to minimize at startup. Anyone have the same issue? And does anyone know a fix or work-around?

9
J
5 years ago
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WidowMaker1337
posted in Razer Synapse

Razer Synapse keeps showing me "What's new" at start up

chriskobarHi, same issue here. quite anoying. stupid question: after reinstall and logging in, all settings,macros etc are as before ?? christian My settings came back after uninstalling and reinstalling.

9
J
5 years ago
dekades
dekadesCommunity Cowboy
posted in Audio

THX SPATIAL AUDIO | Be Immersed in the Game

It will not start properly after I reinstalled.

80
S
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

This happens to me as well. I literally have to play around with it on the dock by lifting it off the dock and re-seating it on the dock as well as jiggling it around on the dock to get it to start charging. To know that it starts charging is when you see the LEDs flash red quickly, it is then that you quickly do not touch it, one touch or jiggle will cause it to fail, and you will have to start all over again. BTW, make sure that you turn off the mouse from the switch on the bottom or it will not charge all the way. FYI, this issue is not rare with Razer products. My previous mouse (Ouroboros) also came with a dock and did the same thing, and I bought that one 6 years ago. I am in the process of getting my Basilisk Ultimate replaced. Now, it may be a firmware issue because I noticed that when I place it on the dock while looking at the status in Synapse 3.0, I notice that it has a difficult time engaging the charging feature. You have to get it to charge through the dock if you want i

11
J
3 years ago
I
iB0rnCraZy
posted in Mice and Surfaces

Basilisk Ultimate Charging Dock don’t charge the mouse

This happens to me as well. I literally have to play around with it on the dock by lifting it off the dock and re-seating it on the dock as well as jiggling it around on the dock to get it to start charging. To know that it starts charging is when you see the LEDs flash red quickly, it is then that you quickly do not touch it, one touch or jiggle will cause it to fail, and you will have to start all over again. BTW, make sure that you turn off the mouse from the switch on the bottom or it will not charge all the way. FYI, this issue is not rare with Razer products. My previous mouse (Ouroboros) also came with a dock and did the same thing, and I bought that one 6 years ago. I am in the process of getting my Basilisk Ultimate replaced. Now, it may be a firmware issue because I noticed that when I place it on the dock while looking at the status in Synapse 3.0, I notice that it has a difficult time engaging the charging feature. You have to get it to charge through the dock if you want i

6
C
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

HinoonI'm convinced its a firmware thing, they sent me an update and as soon as my mouse dipped below 58, it started charging again, now its drained to about 65 and wont charge, but it's showing that it is charging. It does the same thing via cable too Do you turn it off from the power switch on the bottom while charging?

11
J
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

HinoonNot always, but it charged up to 100 percemt, went back down to 65 and stopped charging, i think it only starts again below 50 ish If the RGB lighting is off before you take it off the dock, then it stopped before it finished charging. If the RGB lighting is a solid green then it fully charged.

11
J
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

HinoonYes, i am aware, it remains at yellow now, even through the night Is this plugged in with the cable or when charging on the dock? Or both?

11
J
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

HinoonYes, i am aware, it remains at yellow now, even through the night This happens to me when it is plugged in via USB cable. Mine only charges fully when I turn it off and and get it to charge on the dock (This takes up to a minute of jiggling it on the dock for a minute)

11
J
3 years ago
Hinoon
Hinoon
posted in Razer Support

Basilisk Ultimate not charging at all

HinoonI used to have problems with charging on the dock, taking a minute, but now it initiates it straight away. I'll try turning it off and charging it on the dock. Strange though, I wish Razer would help us with this I'm getting mine replace.

11
J
3 years ago
F
Foreshadow
posted in Razer Support

Razer Huntsman Elite firmware made the wrist rest start flickering

Same here, it made my Huntsman elite keyboard palm rest (hand rest) flicker. I must use it disconnected.

20
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1 year ago
F
Foreshadow
posted in Razer Support

Razer Huntsman Elite firmware made the wrist rest start flickering

Dino89Hello everyone, it seems that it is possible to downgrade the firmware. To any of you having issues as me, have a look on this thread. https://www.reddit.com/r/razer/comments/10o5sgq/to_those_having_firmware_issues/?sort=new I downgraded to previous firmware and my keyboard works again as it should. This is cool and all, however, if Razer sees that we are good to go with a downgrade hack then they won't bother, and we will be screwed. Plus, it may void the warranty. We want them to continue to fix what they were trying to fix (but scrupulously test it).

20
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1 year ago
S
Skullmeister
posted in Razer Support

Huntsman Elite led random flickering after firmware update

Same here, it made my Huntsman elite keyboard palm rest (hand rest) flicker. I must use it disconnected.

6
D
1 year ago
S
Skullmeister
posted in Razer Support

Huntsman Elite led random flickering after firmware update

I also want to add that half of the keys on my Huntsman Elite flicker when using SignalRGB. This didn't happen before the Firmware upgrade.

6
D
1 year ago

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