Topics started by excellency | Razer Insider

Topics started by excellency

8 Threads

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excellencyInsider Mini
posted in Razer Synapse

i've got a request for razer synapse

the razer synapse run as adminiatrator when windows startup. then always show a UAC popup to confirmation run as administrator. so i must always click ok button in windows logon. it is very incomvenience.as i know, the razer synapse is register to windows startup program after installation..it is my request point. if it is possible, please to be made the synapse app register to windows task scheduler as a task with trigger when windows logon instead of registering to windows startup list. the task can run the program as administrator without show the UAC popup.in my opinion, it is more simple then now.thanks

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4 months ago
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excellencyInsider Mini
asked in Razer Support

can i buy a 330W adaptor for the razer blade 16"?

hi, can i buy a 330W adaptor for the razer blade 16” in korea?there is only way for local delivery in american website, and there is no goods in korean website.in order to use at home or outdoor comfortably, i want two adapters . so, i wish that one will be put in my bag, another one is will be place on my desk.please let me know the way to buy a 330W adapter in korea.thanks

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1 year ago
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excellencyInsider Mini
posted in Razer Support

my razer blade 15 cannot updated the BIOS firmware

i have not received any support for few days. so i write thread again. my blade cannot updated the BIOS firmware. the updater show me a message "This firmware tool is for use only with Blade and compatible systems. This application will now close." and i seen that the BIOS Serial Number is N/A. one more thing, my laptop was repaired by a motherboard replace. how can i solve it?

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Razer.Caziel
3 years ago
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excellencyInsider Mini
posted in Razer Support

cannot update BIOS firmware

the updater show me a message "This firmware tool is for use only with Blade and compatible systems. This application will now close." and i seen that the BIOS Serial Number is N/A. one more thing, my laptop was repaired by a motherboard replace. how can i solve it?

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3 years ago
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excellencyInsider Mini
posted in Razer Support

The adapter of the razer blade 15 advanced sometimes turns off.

The laptop seemed to be slow, so I checked the laptop's adapter, the LED on the adapter was off. and the windows was changed battery mode. that is occur often recently. so, plug off and plug in again, the adapter works fine. is it normal?

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Razer.Speedcr0ss
3 years ago
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excellencyInsider Mini
posted in Razer Support

Cannot detect SSD after BSOD..

hi, i;m using Blade 2019 Advenced. yesterday, i met the BSOD with a error message that is "CRITICAL_PROCESS_DIED". and then my device was reboot then my device often couldn't detect NVMe. that was no matter times for using device, that was continuously repeat. i tried chkdsk and sfc /scannow. and tried too the windows reinstall(not format), but that is still occur. is it the problem about the motherboard? Or the SSD? Or the Windows?

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Razer.Caziel
4 years ago
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excellencyInsider Mini
posted in Razer Support

Blade get hotter in sleep mode

my blade is hotter and hotter even in the sleep mode. when close the display and into sleep mode, my blade get hot continuously. do not get cool down. why do this? i have early updated any drivers, firmware and etc...

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Razer.Speedcr0ss
4 years ago
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excellencyInsider Mini
posted in Razer Support

i have two issue with blade 2019 advanced

1. display has flickering when anytime..intermittently. not black out... yellowy(?). * Usually.. it occurs when injecting USB devices. 2. i am using a extend monitor though USB-C. it is disconnected intermittently with a disconnection sound. and then sometimes connected again or not connected. * I guess, both issues was related same reason. such as power..

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R
5 years ago

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