Topics started by digitalwiz | Razer Insider

Topics started by digitalwiz

4 Threads

D
digitalwiz
posted in Razer Support

Why can’t you buy Razer care?

I’d like to buy for my laptop, but now it’s not available? That seems strange.

0
Razer.Caziel
4 years ago
D
digitalwiz
posted in Razer Support

What’s your deal with Razer care??????

It’s hard to understand what you guys are thinking. first, your razercare checkout shows a different model after I input my serial number. I have a 15 advanced rtx2080 and your system shows a base with the 1660. Your people investigate and inform me to ignore that. I make the purchase successfully, and then you decline it? I like your products, but your glitches are making me fall out of love with your company. get it together folks and take my money for razercare. Edit 1: Following up, I was finally cleared and approved by Razer to purchase the warranty. Thank you Edit 2: Unfortunately, the warranty confirmation shows I've got a Razer Blade base model, 1660, 128gb at 60hz. I'm on the phone with them now because I've raised this issue over several cases with their support team and they told me it was fixed and I should ignore it during checkout and purchase the warranty. Now I have a RazerCare order confirmation showing the incorrect model. My model number is : RZ09-02999E92 i

0
Razer.Caziel
4 years ago
D
digitalwiz
posted in Razer Support

Help with Razer warranty purchase

Hi, I have a RB Advance 15 RTX2080 and I want to purchase the razer warranty. When I try to do this online, the checkout box shows a completely different model associated with my serial number. Technical support shows the correct model associated with my serial number. I want to be sure that when I purchase the warranty there is no mixup in Razer's systems and I have no issues obtaining support should I need it in the future. I opened a case, sent in documentation and my receipt, and then my case was unexpectedly closed. Please help correct the incorrect system showing at check out and help me purchase the razer warranty. Thanks, Richard

0
Razer.Caziel
4 years ago
D
digitalwiz
posted in Systems

Razercare unavailable?

I wanted to purchase razercare, but I see the page says it’s unavailable. Seems strange.

0
dekades
4 years ago

Badges

View More
CookiesCookie settings