Topics started by sergeantash | Razer Insider

Topics started by sergeantash

4 Threads

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sergeantash
posted in Systems

Razer 17 Pro 2020 RAM Upgrade Options

I've given up waiting for Support to respond with which RAM upgrades actually work with this bl**dy laptop, so I'm hoping that the community can help. I have ALREADY tried Crucial Ballistix (1.35v) and found that it wasn't XMP compliant, infact the machine wouldn't even boot with XMP enabled in Bios. I've also tried HyperX 3200 (1.2v) and while it was XMP compliant, the machine consistently crashed when pushed. So now the options are as follows: HyperX 2933mhz CL17 - https://amzn.to/31PuDyY Vengence Performance 266mhz CL18 - https://amzn.to/2HHKyID Has anyone tried the two above, if so have you really pushed the machine (Razer 17 Pro 2020) with gaming such as Battlefield 5 etc? Really desperate for this RAM upgrade now and don't want to have to send any more chips back having wasted time testing them!!

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3 years ago
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sergeantash
posted in General Discussion

Razer 17 Pro RAM upgrade - HyperX Impact 3200mhz XMP DOES WORK - Don't buy CRUCIAL!

Folks, I've been scratching my head, headbutting walls and keyboard-stamping at Crucial via Twitter because they advertise their 3200 Ballistix ram as "100% compatible" with the Razer 17 Pro and yet since installing it, my machine was hanging and also refused to use the XMP profile. Their ram is clearly not XMP certified (despite their claims of 100% compatibility) and I recommend that you all avoid it. IN SUMMARY - DO NOT BUY CRUCIAL RAM FOR YOUR RAZER MACHINE I swapped their horrible customer service and SO-DIMMS for Kingston HyperX Impact 3200mhz, installed it this morning and IMMEDIATELY the machine is running the chips at 3200mhz, the XMP profile even automatically selected itself in BIOS so I didn't need to change a thing. IN SUMMARY: HYPERX IMPACT CL20 3200MHZ WORKS PERFECTLY IN THE RAZER 17 PRO 2020 in XMP MODE (default profile) Just to help others, this is the one that I bought: https://amzn.to/33DI9ag The machine doesn't hang, boots perfectly and I now have 64Gb in my

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3 years ago
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sergeantash
posted in Systems

Razer 17 Pro 2020 Bios v1.06

So, as usual Razer pushes out a new BIOS update (http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=1005&pcid=996&nav=0,350,996) and hasn't really provided any post or explanation here as to precisely what this BIOS provides besides just a single line regarding 'Core isolation -> Memory Integrity'. It's not enough/acceptable information for important firmware updates. V1.05 seems to have been skipped, so please can someone at Razer implement some organization and communication and tell us what exactly this BIOS brings to our products? I'm honestly shocked at the lack of care/consideration/effort made to keep consumers informed...

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3 years ago
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sergeantash
posted in General Discussion

What's wrong with Razer Support??

I also have to say, while investigating while Crucial RAM wouldn't clock up to 3200mhz on my Razer 17 Pro 2020, I raised a ticket with Razer Support, I have to conclude that they are verging on useless. They don't read the tickets that we submit, nor do they read our replies. Having raised a ticket to investigate why XMP options weren't appearing in my 17 Pro BIOS, the agent (Level 2) wasn't even aware that the latest BIOS introduces XMP support and needed a screenshot to guide her...as we all know, v1.03 introduced XMP profiles. Thanks for the update! First, we would like to verify where you got the update, first, we would like to verify if this was an update from Intel XMP or if you got the update from our support site using this link. We would also like to ask for a screenshot that shows that you can enable XMP on your BIOS. We're looking forward to your response! All the best, Angelica Razer Level II Technical Support Representative Considering the cost of the premium

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3 years ago

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