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2074 Threads
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pubggloverInsider Mini
asked in Razer Gold & Silver
support

My money is taken but i haven't received my gold in razergold account please help me 

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1 year ago
Ecruxauto236
Ecruxauto236Insider Mini
asked in Razer Gold & Silver
When do you receive razer silver for an order?

I ordered a keyboard and it says it’s worth razed silver but I haven’t received it even tho I’ve bought it. Will I have to do something with the product in person to receive the silver?

1
xCryptik
Vanguard
1 year ago
dekades
dekadesCommunity Cowboy
published in Razer Gold & Silver
[CORTEX PC] Share and Win Razer Gold to Unlock Diablo IV and Razer Silver! (Available in Southeast Asia regions only)

 Hey Insiders,SHARE AND WIN is back for the next two weeks! Razer Cortex will be giving away a limited amount of Razer Gold to unlock Diablo IV and 1,000,000 Razer Silver prize pool up for grabs. Up to 50 winners in total. Click here to join now!  Campaign Duration: Jun 6 02:00 - Jun 20 02:00 UTCCampaign region: Singapore, Malaysia, Thailand, Philippines, Indonesia & Vietnam How to SHARE AND WIN: Step 1: Log in to Razer Cortex PCDownload Razer Cortex PC, register a Razer ID or login with your Razer ID if you already have one. Step 2: Join SHARE AND WINGo to the "REWARDS" tab in Razer Cortex and click "SHARE AND WIN." Join the campaign by: Sharing the campaign on a supported social media platform. Joining the campaign via an invite code which is shared by other users.  Step 3: Share and Win More TicketsYou will receive an invite code once you share the campaign. Share the invite code with your friends and earn more tickets when they join the campaign via your code.The more people

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1 year ago
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MediumAquamarineville104Insider Mini
asked in Razer Gold & Silver
Purchased Razer Gold game with crypto - stuck on pending, no key

Anyone else have this issue, and know of a solution? I purchased a game on the Razer Gold store this morning and used crypto as my payment option. Not long after payment, I received an email that payment was received and that order was completed successfully.However hours later my order progress is still stuck on “Pending...” and I’ve received no key. How do I receive my game key?

5
S
1 year ago
CyanProcessbusbest740
CyanProcessbusbest740Insider Mini
asked in Razer Gold & Silver
Zero Razer Gold after Successful Direct Top Up

Hi. I have still zero razer gold after more than 12 hours of successful Top Up. Can someone help me on this? Thanks!

2
S
1 year ago
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chengruixiangInsider Mini
asked in Razer Gold & Silver
无法连接网络

使用雷云3登录，无法登录，显示无法连接网络

0
C
1 year ago
depoteasyCyclamen276
depoteasyCyclamen276Insider Mini
asked in Razer Gold & Silver
I am trying to use razer gold and it wont let me

I am currently trying to redeem my razer gold, but everytime i try it says transaction cancelled. I have no idea why, i have tried 2 different platforms as well.

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depoteasyCyclamen276
1 year ago
Bioacid
BioacidInsider Mini
posted in Razer Chroma RGB
Need a Razer Chroma Device USB Hub.

So we have a device for charging all of our nice Wireless devices so we are not eating up our limited USB ports on the Razer Blade and Thunderbolt 4 Dock.  So now we need a Chroma Hub so we can plug in all of our nice Chroma only devices.  Headphone stand, wireless charger, firefly, chroma mat, and of course the Chroma controllers.  

0
Bioacid
1 year ago
grazcy
grazcyInsider
asked in Razer Gold & Silver
Stray Blade steam game key

Just claimed the Stray Blade steam game key at the squad rewards anyone know is there expiry date for it?

1
A
1 year ago
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SpaWnSInsider Mini
asked in Razer Chroma RGB
Blackwidow Chroma v2 doesnt turn on

I have a Blackwidow Chroma v2 that when i plug it i got device not recognized, in device and printers i got only Razer Bootloader, it doesn’t show on device manager, it doesn’t have lights on. Ive tried with “BlackWidow Chroma V2_KeyBoard_FirmwareUpdater_v1.01.00_r2.exe” but it keeps me in a loop where it connects and disconnects the keyboard(I can tell that by the sound of inserting an usb)The usb port from the keyboard works.

1
Razer.Speedcr0ss
1 year ago
dekades
dekadesCommunity Cowboy
published in Razer Gold & Silver
CORTEX PC | Squad Rewards Season 12

Hey Insiders, We are pleased to announce that Squad Rewards Season 12 is starting on May 04 at 02:00 UTC/10:00 SGT. If we have 100k participants before the competition starts, the prize pool will increase to 5 million Razer Silver. Meaning, each winner of the grand prize will win 61k Razer Silver, which is enough to redeem a Razer BlackShark V2 headset.Get playing, get competing.  Join now: https://rzr.to/SRS12In  What’s new in Season 12?  100 Steam game keys for Stray Blade will be given away during the Post-Season GAME KEY GIVEAWAY event.   About 30 new games will be supported when the competition starts, including Dead Island 2, Resident Evil 4, Honkai: Star Rail, The Last of Us™ Part I, etc.    How to Participate?  Register with your Razer ID. If you do not have Razer Cortex installed on your PC, please download it here first: https://rzr.to/RazerCortex  Gather up to 3 friends to team up.  Win gameplay hours by playing the supported games and claim the Razer Silver prize.   T

126411
A
1 year ago
grazcy
grazcyInsider
asked in Razer Gold & Silver
No hour earning this morning!

Was earning hours the whole entire week suddenly cortex didnt detect the game I’m running no hour earning and show error! Doesnt matter I keep restart and reopen the game again still can’t earn any hour! WTH! Fix your bug!

2
A
1 year ago
BananaManiaheadcity533
BananaManiaheadcity533Insider Mini
posted in Razer Chroma RGB
Analog-based Chroma Effects Should be Added

I recently bought a Huntsman Analog 60%, and am surprisingly impressed. However, I was a bit confused not to see analog-dependent Chroma effects or options. For example effecting key brightness based on actuation pressure or speed. I believe offering this, such as is offered by Wooting, would help to popularize this keyboard tech, and would obviously be a nice touch for those who already own one.

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BananaManiaheadcity533
1 year ago
S
SeaWaeInsider Mini
posted in Razer Gold & Silver
Razer squad team needed

Hey guys i am a solo player that has almost full hours so if you are a solo with full hours lets make a team, please private dm me and then we can form a team to collect razer silver :)

0
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1 year ago
dailyVioletRedspot539
dailyVioletRedspot539Insider Mini
asked in Razer Gold & Silver
madyan2020yemen@gmail.com

How can I retrieve my account since there is no associated phone number, and when I log in, I get a message that your account is temporarily suspended 

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dailyVioletRedspot539
1 year ago
A
addhaInsider Mini
asked in Razer Gold & Silver
Failed Razor Gold Reload via UPI Transaction

On 24 May 2023, at approximately 12:22:30 IST, I initiated a UPI transaction with the reference number 351011538563 to reload gold in my Razor Gold account. The amount of the transaction was INR 165. However, to my disappointment, the transaction failed to complete successfully. I would like to request your assistance in resolving this matter promptly. Kindly look into the issue and investigate why the transaction failed. It is important to me that the funds are credited to my Razor Gold account as soon as possible. Please find attached any relevant documents or screenshots that may be required for further investigation. If you need any additional information from my end, please do not hesitate to let me know, and I will provide it promptly. I appreciate your attention to this matter and your prompt assistance in resolving the failed reload of gold in my Razor Gold account. I have been a satisfied user of your platform, and I trust that you will address this issue swiftly. Thank you fo

0
A
1 year ago
mktigerPL
mktigerPLInsider
posted in Razer Gold & Silver
Squad rewards season 12. Need one more player.

We are looking for one team members, with full hours, well-versed in the subject. Preferably in Polish. Please PM to me.

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mktigerPL
1 year ago
O
onurkokolInsider Mini
asked in Razer Gold & Silver
Razer Gold card

The razer gold card that came out of the razer kraken v3 hypersense model I bought is out of date, it says contact support what should I do

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1 year ago
Azarenzo
AzarenzoInsider Mini
posted in Razer Gold & Silver
1

One possibility is that there's an issue with the Bluetooth connection between your phone and the earbuds. You could try unpairing and repairing the devices to see if that helps. Make sure to completely forget the device on your phone before attempting to pair it again.Another possibility is that there's an issue with the audio settings on your phone. Make sure that the audio output is set to your earbuds and not the phone's internal speaker.If neither of these solutions work, it's possible that there's an issue with your phone's Bluetooth hardware. You could try resetting your phone's network settings or contacting your phone's manufacturer for further assistance.I hope that one of these solutions works for you and that you're able to enjoy your Razer Hammerhead Wireless X earbuds with your phone.

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Azarenzo
1 year ago
N
Nice2cu2Insider Mini
asked in Razer Chroma RGB
Terraria

Chroma lighting is not work for terraria but it is working for other games.

0
N
1 year ago
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FrosytyeggInsider Mini
asked in Razer Gold & Silver
razergold

我填写错了我的账户 导致gold充值到了其他账户 是否可以退款 I filled in the wrong account, so the gold was recharged to another account. Can I get a refund

0
F
1 year ago
S
Seth_ArkadaInsider Mini
asked in Razer Chroma RGB
MSI Pro-Motherboard not controlled by Synapse

So, I have owned an MSI Pro Z690-A Wifi (DDR5) motherboard for some years since Intel 12th-Gen launched.  For some reason, when I try to use Chroma Connect with Mystic Light, it does not control my headers (or SSD lights via NVMe slot) in any capacity. I'm uodated to the latest versions of Mystic Light and Synapse 3, and Mystic Light does show up in Chroma Connect.  Just no control of SSD or thr JRainbow lights.  Is this just a case where I should have spent more then for the MPG/MAG/MEG series boards?  I going with an Asrock Razer Edition z690 (unless Razer and Asrock are going to announce a version of the z790 and x670 Taichi boards), but this has been a point of frustration.

0
S
1 year ago
Trey112187
Trey112187Insider Mini
asked in Razer Gold & Silver
Razer Insider Achievements for Razer Silver

Hello,          I’m having trouble finding the landing page where I am able to redeem Razer Silver in exchange for achieving certain landmark achievements I suppose you could call them. They were things like being a member for x amount of time, joining razer insider, etc. Does anyone know where I can find this or how I can redeem these achievements??

3
M33M0
1 year ago
amersahli89
amersahli89Insider Mini
posted in Razer Gold & Silver
Please help, the authentication application is not working for me and I lost access to the backup codes. Please provide me with a code so that I can access my account and complete the purchase process.

Please help, the authentication application is not working for me and I lost access to the backup codes. Please provide me with a code so that I can access my account and complete the purchase process.

0
amersahli89
1 year ago
amersahli89
amersahli89Insider Mini
asked in Razer Gold & Silver
When I pay or recharge, I do not receive the security code on my phone, knowing that the number I have is the same. What is the solution? I do not have access to backup codes. Please help protection from protection on

When I pay or recharge, I do not receive the security code on my phone, knowing that the number I have is the same. What is the solution? I do not have access to backup codes. Please help protection from protection on

0
amersahli89
1 year ago

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