Audio

Hello, I have got an issue with 7.1 feature (set as default device) on win10 x64 notebook. The device doesn't work properly. With other standard output is OK. I have raised a ticket on June 18. No reply since. Here are the ticket numbers 200618-000490 200618-000440 with report attached and description. Please, provide any feedback. As not possible to use the device fully. Thanx in advance.

Hi I am just looking for some help on getting my headphones to work proper.

I just recently got my Nari Ultimate in the mail yesterday. I picked it up for console gaming and wanted to work on the settings a bit in synapse 3. But it is not showing up as an audio tab on synapse 3. Is there any way to fix this?

This has been making me insane. My Razer Tiamat 7.1 V2 is listed in Devices and Printers as "Unspecified" its a big grey box. I've removed and re-added it from device manager and it still populates there as opposed to as a headset. The naga, and my chroma v2 etc all show up properly, but the headset is no bueno. Anyone seen this and have a fix?

Hey guys, I just got a Razer Kraken Kitty edition headset yesterday! It's amazing, but the cord is too short to reach my PS4/XB1 from where I sit, and I was wondering if there's either a USB to 3.5mm adapter or a USB extension cable anyone has used? I'd need another 5 feet if we go that route. There's nothing I can find on this website, and on Amazon a lot of the cords say they won't work on headsets. Thanks in advance! :)

Hey. I'm making this thread on behalf of my partner to whom I've got the headphones - they do work perfectly fine, so they're not broken or anything. The issue she's got with them is that she uses the headphones on her laptop and is a user of both the headphones and the laptops speakers and mic for when she'd want to use either or, but the issue comes when she's going between plugging and unplugging the headphones. See, when she plugs them in, she ( and myself as well ) thought that the laptops system would automatically switch both input and output sources to that of the headphones, but it only changed one of them: okay, we got it changed and everything was fine. She'd unplugged them later and the same kind of issue was at hand again, where the systems default sound sources weren't changed into the laptops own ones. We'd both figured that it would switch between the laptop speakers/mic and the headphones as the latter would be plugged and unplugged, but it seems that the switching n

Hi. I have this headphone. My question is... If buy a audio card with optical, and connected the DAC usb with cable optical on audio card, the audio source pass to audio card to headphones and integrated DAC usb is off? Thanks

What is the combatibility of Dolby Atmos with the Tiamat 7.1 v2? Also when is Razer going to have proper support for Linux? Is the 7.1 headset the right one to buy? Thanks for the answers

So i bought Razer Kraken X a few months ago, a few days ago, the cord from the Kraken X got broke( something cut it ) i wonder if i can still save the headset with the warranty i have? Is the cord replaceable?

With all the best intensions I bought my girlfriend the Razor Kraken Kitty headset. She loves them, however she mainly plays on her Xbox. Is there a way for her to use them with her Xbox One X console? Your help would be much appreciated

I just recently got the Razer Kraken Kitty edition and i'm deeply in love with them. I bought an USB to USB-C dongle to use them on my android phone. It works. But is it possible to have the Chroma RGB glowing like while using on my computer? Like a mix between cosplay mode but also simultaniously listening to music? I got to use Cosplay Mode with my Powebank but would like to use it when i'm plugged the headset into my phone, but if i plug it in and listen to music they just glow in razer-green. It would be dope if they could glow in any colour (and changing) and strengthen the glow by the beats just like when i'm using them on my computer with the chroma visualizer app.

So I just purchased my first ever Razer device, the Kraken X headset. I have connected both split ends to the computer from every possible connection, and in Realtek I have tried Line In, Mic In, headphones things to connect. Nevertheless, my computer doesn't detect the device and it is impossible to set it as my output/input device. I've downloaded the Surround sound application but it still needs me to state the output device which isn't detected. Please help me. Thanks :)

I am still in process of dealing with "customer support" regarding this issue. It appears to be an issue related to static electricity. I put "customer support" in quotations because it took several weeks to start making progress on this issue. To make things so much more fun they are doing everything in their power to remove blame from themselves and their poorly designed and clearly not tested product. While I admit I got extremely agitated in some of my responses to the service representatives the complete lack of effort on their part and blatant script responses deserved such response. Enjoy!

My deathadder essential has started malfunctioning, I mailed razer support with the discription of my issue it's been 72hrs still haven't got a reply. Can anyone in delhi who have claimed warranty or have any idea how claiming the warranty works in new delhi help me. Thank you

Hi, I bought a Razer Kraken Kitty Edition recently and I plugged it in our laptop (which initially sound didn't come out of the headset, but now it does) but Razer Synapse 3 doesn't detect it. I've tried removing device then installing again, updated drivers, modifying Synapse, repairing Synapse, uninstalling Synapse and reinstalling, but nothing worked. I also tried clean reinstalling as to what Razer Support on messenger said to me. But nothing, and now they haven't replied to me there. And I have another question, should the THX Spatial Audio LED indicator light turn on even if Synapse 3 doesn't detect my headset? Because I've tried pressing the button behind the left ear cup and the light doesn't ever turn on. I'm not sure if it's because Synapse won't detect my headset. Please get back to me asap. Thanks.

I just recently bought a 2016 BlackWidow Ultamite, but whenever I try to open Razer Synapse 2, nothing happens. No error message, nothing. Help would be much appreciated! I've already tried restarting my computer, uninstalling and reinstalling the program, and I've even run the program as admin.I just recently bought a 2016 BlackWidow Ultamite, but whenever I try to open Razer Synapse 2, nothing happens. No error message, nothing. Help would be much appreciated!

Hi everyone, I know this isn't particularly a Kishi question, or even a Kishi related issue, but since the Kishi's USB-C port does not support audio passthrough, there is no way to use wired headphones with a Kishi attached. On my Pixel 2XL, I am noticing that I have pretty significant audio latency when using any Bluetooth headphones (Sony WH-1000XM3 and Jabra 65t so far). I notice it when using local games like emulation through RetroArch, or through cloud gaming like Shadow. Since the Kishi advertises itself as a low latency solution, adding what appear to be hundreds of ms audio delay seems to mar that experience a bit. I've found myself researching Audio codecs and the like, and have tried the native LDAC for the Sonys, AptX (set in Develop Options) as well as I think the normal SBA (Which is all the Jabras support) and there is always significant delay. When I'm streaming PS4 Remote Play, it throws off the lip syncing on cutscenes, and when playing action RPGs like Diablo, ther

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Hey Guys, I bought myself the Kraken XE tournament edition which features the USB Chat audio controller for 7.1 Surround etc. For some reason tho im not able to record my ingame audio in any game, it only records my microphones input and this annoys me alot since i wanted to record my ingame audio aswell. Is there any fix for this ? Ive tried alot of different things but nothing seemed to help

Is the Nommo Pro dual voltage? (110v-220v)

Hello, I recently acquired the helmet Razer Nari Ultimate. I have a little problem, I have to desactivate everything and leave in stereo to have a "clean" sound in CS:GO. If I activate the THX Spatial, Bass Boost, Hypersense and cie, the sound and not good at all, even with the sound properly adjusted in the game settings. Does anyone have any settings/profile to show me to be able to have an optimal and correct sound please? :). Sorry for my bad English 😐.

Got a curious issue. I have a Kraken X on Windows 10, purchased a few months back. Headphones and mic worked excellently, full plug and play with no issue. Now at some point during those months, I guess either Realtek updated its drivers or Windows did (running the latest versions of both) and today when I tried to join a video call, I had audio alright, but my microphone was just some 'Stereo Mix' effectively replicating the speakers. The mic was useless. I tried rolling back drivers, uninstalling and reinstalling everything, fiddling with audio settings, contacting Razer support to find out whether there is an emerging issue...nothing. My Device Manager does not even show the Razer Kraken as a unique device. Just Speakers and the cursed Stereo Mix as the only Input Method. Curious if anyone else has been running into similar issues. Any insights will be greatly appreciated!

Hello, I just got the Razer Nari Ultimate, and when I went into discord to talk to my friends, they all stated that my mics volume was super low for them. I went into the synapse and set the mic volume to max, and it still seems to be very low. I also have already gone into my windows sound settings and set the device properties volume to 100, and the headset microphone levels also to 100 if that applies here. Has anyone else run into this problem? I wasn't sure if the mic really is that low or if it is some other issue.

Hello. I just bought some razer kraken x headset. When I plugged it in, I didn't get a notification that I plugged it in. The audio works perfeclty. Windows dosen't detect it. The Mic does not work. How do i fix this?

My laptop is Acer Aspire VX5. Recently just started enjoying my headphones everything was working very well but as I set up my new dock everything went to spiral. I used the dock for my headphones. Now all my laptop does is recognize the sound driver as CONEXANT USB AUDIO. Since then I wasn't able to enjoy my 7.1 surround sound. How can I fix this driver issue? I did all the uninstall driver for conexant and did restarts but when i plug the headphones back in it just reads as the conexant. I need help. I tried chatting with live support but nothing was done to help me out. Also I uninstalled the 7.1 application to troubleshoot the problem, when I installed it again it wont accept my activation code anymore.