Audio

Feeling very bad for these 150$... This is no what I expected. I have the latest synapse, mic is unmuted, set to 100% volume, Windows Microphone Privacy are turned on. Rly idk what to do help, please...

Hello my issue is the headset's volume, when I adjust it to max volume the sounds are dominant in the left side and have some kind of static. I brought my headset last year and If it is issue that can repair by sending it to the repair shop or something how much should I pay?

I got a razer kraken green recently its with a 3mm jacket and i didnt knew anything about 7.1 surround back then but i got it with the 7.1 surround software but i realised that my headset had muffled audio and that was even before i got the 7.1 surround software from razer and i tried a lot but couldnt find a solution on my phone and laptop it works fine but not on my pc any solutions?

Just updated Windows today and the sound is muddy. Multiple attempts at updating the firmware have not fixed the issue. Troubleshooting and restarting Windows services has not fixed the issue.

Hi There, Recently purchased a pair of these and only when I use them on the PS4. They make a "beeping tone" every so often. Some times once, other times every few minutes. My PS4 is literally 1.5 mtrs away from me with a direct line of sight. Is there a fix for this? Thanks...

Is there any real reason to use them? They fall off constantly, when I am wiping them clean, or even just removing them from my ears. Can I just toss them and do without?

Hi, anybody know why the mic is so quiet when I'm in chat on my xbox one x? I have 2 sets, one work perfect and one can only just be heard, so it's not my xbox settings, before that's suggested. I tried recording with it on my pc and it cannot pick much up, it's a new set, is there a way to adjust it please? Anyone else had same issue? It sounds like I'm whispering even when I'm shouting??? Thanks for reading, any ideas appreciated. Cheers. Ps I tried it with the sound box to increase volumes on mic and voice ect, on the pc, but obviously not compatible with the console.

You know what I would really like from Razer in a headset? A headset and stand that wirelessly charged them. I've got a base station and I like it a lot. Nice little USB hub, add some more RGB to my battle station, looks good. But what would be really great is if I had a Nari and when I was done playing I could just rest it on the stand and it started charging the same way my phone does when I set it down on a Qi charging pad. I'm sure there would have to be some weird design issues so that whatever inductive technology was used didn't hurt your head through the padding while wearing it, but I'm sure some clever so and so on the design team could work out a solution. We can dock our mice. I want to quickly and easily dock my headset.

Hi fellow gamers, I have a problem with Razer Nari Ultimate when recording or streaming my gameplay, because the sound is very distorted and bad in the videos.... For recording i use Streamlabs OBS (i have the same problem with AMD ReLive and OBS Studio too). So, when i play the game, my default device for sound is THX Spatial sound and Razer Nari Ultimate - Chat is default communication device....BUT in streamlabs OBS i have set Razer Nari Ultimate - Game as the sound to record, because if i chose THX Spatial, there is no sound in the video after recording. So now everything works except that the sound in the recorded video is bad.... here is the example in one of my videos Is there any way to record THX Spatial Sound quality, what i actually hear when i play? And why is there no sound when i choose THX Spatial to record? Thank you for your help :)

Hi everyone, Just started my Xbox for the first time in a while and after signing in, I usually get a notification on the Xbox that my headset has paired. However, on this occasion I have not got the notification. I've checked on the devices and the only device there is my Elite controller. I've unplugging everything from the Hub etc, nothing seems to be working. Any ideas?

Hi all, I'm having real issues with my Pro v 2, the headset is fine on output it's the input through the mic to well... anything. The mic doesn't seem to pickup my voice reliably it cuts me off after a few words or just chops up what I'm saying, it's almost like there is a conflict somewhere in the setup. This was an issue with my previous Kraken, which was later broken, I replaced it with a brand new Pro v 2 and thought perhaps it'd go away, sadly not. I'm attempting to use it with Discord, Roll20, it's definitely a PC issue as the headset works perfectly connected to my smartphone or Xbox. Any help would be welcomed, I really don't know where to start in trying to figure it out! Thanks in advance.

So i' had my Razer Kraken Pro for quite a while and they are the best headset i've ever had and mine are a bit old and the mic's gone bad so i wanted to buy the same headset again but i just cant find it anywhere. does anyone know where i can buy one? because i can only find variations of it e.g chrome, usb and v2 https://support.razer.com/gaming-headsets-and-audio/razer-kraken-71/ (my headset)

Hello everyone, as of yesterday I own a Razer Kraken Ultimate Headset. In stereo mode I'm already very satisfied with the sound but in THX SPATIAL AUDIO mode I'm not so satisfied yet. Also I somehow have the feeling that there is a little bit of noise while playing. So I would be very happy if someone could recommend me settings for the equalizer from Synapse 3. Do you use THX SPATIAL AUDIO in every game or only on selected titles? What about music and movies does it make more sense to use stereo or THX SPATIAL AUDIO if the equalizer is set correctly? Thanks a lot! Best regards David PS: Please forgive my poor English.

Hey insiders! Razer have released a new firmware update for the True Wireless! This update now let's you change what the touch sensitive buttons do.

So, i just today bought a kraken x and i went and had to set up everything it went well, when it came to razer surround it did not work, i had first put in my activation code and what not, it said there was no connection to be made, so i went to firewall and fixed the issue of no connection, and now its saying that the activation code is invalid, i tried but nothing will work, i tried registering my product to razer and of course no activation code still.

Hello, I have 2 Razer Headsets a Tiamat 7.1 v1 and a Tiamat 7.1 v2. They do support virtual surround sound in 2.0 mode. Is there a difference from the Razer Surround Pro and the new 7.1 Surround Sound programs? I am interested in using it if that is the case if it can be supported since it requires a code to use.

Hello I have Razer Electra v2 aux cable and the synapse is not showing it at the same time my device manager doesn't show it too it shows as (Realtek High Definition Audio) can someone help me please And I registered my product on the website but I didn't know how to use it

yo ! I buy it last year. I registred it. I need activation code to connect 7.1 surround. where is the code ?

Hello, I have a small query regarding the razer kraken tournament editions thx spatial audio USB adapter, would it allow other older razer headsets to use THX spatial audio? Many thanks.

I'm trying a while for solve this problem but I can't. When I install synapse 3 thx works perfectly, but when I switch off the computer or something else, thx doesn´t work, I can't hear anything. I tried to reinstall the drivers and restart the service but nothing... The only way to solve it is uninstall synapse and install it again, and only works the first time. Obviously i'm not going to do this every time. Any solution?

Hi, I had recently installed the Razer 7.1 Surround for my Kraken X and it was working perfectly. But following that I uninstalled the 7.1 Surround driver from my Windows 10 Device Manager as part of a troubleshooting activity that I was conducting in which I also did a reinstall of the OS (keeping my data). Now, I have reinstalled the 7.1 Surround software but the 7.1 Surround device is not appearing for me to select in the sound devices on the bottom right, and the driver has not reappeared since. I had installed Razer Synapse to look at the possibility of installing the driver from there but the software doesn't open up when I click on it. Please let me know how I can fix this issue, thanks.

Hi, recently I noticed that my mic recording some weird noises (pls listen to this sample ). I tried: -reinstall drivers -use other ports -cleaning ports But it didn't help. Please, help me with this issue P.S On my phone it works ok

Is Razor planning on ever offering any different color combinations on the Kraken Kitty headsets other than black and quartz? Would they ever consider letting people choose their own color variants to make the headsets unique for everyone? I like the RGB lighting, but I would also like the option to choose a different color combination of the headset and make it custom. Thank you!!

Basically I can clearly hear the volume of the music plummet whenever there's bass in a song... How do I fix this? I literally can't listen to music cuz it messes with my ears lol. Messing with the settings in Synapse 3 seems to have no effect on the audio...

I was planning on getting the black Kraken X headphones but they kept going out of stock so I decided to get white ones but before I do I was thinking that it will be a problem if get dirt in the side things and that it will be impossible to get out. Is it going to happen or am I overthinking things?