Audio

I got Razer Kishi Ultra one week ago, and found that the 3.5mm audio output has a weird issue which will output noisy electronic sound after long time (>20 minutes) of use. With the supports from the staff in Razer store, I tried 3 different units, different wired headphones, and the issue still occurred. I haven't test different phones, but since my other cheap USB-C controller, also with a 3.5mm audio output, doesn't have such issue, so I doubt it is caused by my phone. If you wonder how bad the audio could be when this issue happened, you can check this one  minutes long video, which the first 30 seconds shows the normal audio output, and the rest 30 seconds shows the abnormal audio output (better turned down the audio volume cause its really uncomfortable to hear). Hope the employees from Razer notice this issue and start to investigate it. I have returned my Razer Kishi Ultra cause right now it's not working properly for me, but if one day Razer fixed this issue with new hardwa

Razer Kraken Ultimate

I encountered this problem on the second day after purchasing, I don't understand what the problem could be. I turned off the microphone, plugged it into different USB ports on the PC. Maybe someone knows what the problem is, or has encountered a similar one ;)

I have it installed and the product code registered, it came with my kraken headset. However it says I need to select “speakers (7.1 surround sound) as my default playback device, but that’s not an option and I can’t find it or enable it anywhere. The application doesn’t seem to have generated it at all.I’ve searched a lot for a fix but I can’t find anything. Any clue how to solve this?

How do I recover the activation code for the Kraken V3 X headphones? How do I restore it?

My Baracuda X keeps shutting off by itself. It will open the bluetooth and it will connect but after it connects to your phone it suddenly power off. It’s been with me over 2 months and I love this thing a lot and I don’t know what to do.

I have said speakers, but due to some power problem the microcontroller responsible for rgb control got burnt, now I am trying to find someone who might have the control pod of those speakers and would be okay with getting rid of it or selling this part to me. I’ve searched the most popular re-selling sites with no luck, that’s why I am here.

I have a problem with my Kraken V3 Pro. If I turn on the headset but don't play any sound, the sound will disappear. There is no sound. But the headset is still on and detects in Synapse normally. I have to turn it off and on again all the time. I tried uninstalling and reinstalling it and it was the same. But I switched to New Synapse and didn't have this problem. At first, I used New Synapse, but with the problem that my Z690 didn't detect in New Synapse, I went back to using Synapse 3 as usual because today I saw that there was an update. And after that, I had the same problem. Is there any way to fix it?

Is there a fix for the fact that they apparently removed the option that never seemed to really work in the first place, to automatically go from BlackShark V2 Pros to my speakers. When I turn off my headphones meaning, as I would love to have that automatically happen. I never got the original setting to work that when I turned off my headphones they’d automatically switch to another device. I don’t know if it was a software issue or just a me issue. I genuinely want this feature as it would be great to auto switch back and forth without having to go through Windows Settings. If anyone has any input on this, it would be greatly appreciated. If Razer could readd the feature and make it work it would be greater though.

Hello, I registered my Kraken headphones. They sent me the activation code for 7.1 sound, but when I put it in, it says that it is not valid. What should I do to request another one or solve it? thank you!

I bought my kraken V3 last week for my Xbox series x, after chatting with a Xbox staff member, he suggested to ask if there were any Software/Firmware update so my headset can become compatible with my Xbox.

Hi. My microphone is no longer functioning properly.  It seems to be always on mute although if you press the button ALMOST all the way down without actually clicking it, it will detect some input.  I have NOT damaged the headphones in anyway so this is quite disappointing.  I hardly ever use this unit and when I did this is what happened.  Someone else has reported the same issue as I am having but has not been resolved (after 2 years).  This has made me lose confidence in this brand.

i recently bought some razer baracuda x lite headphones and i kept trying to use the 7.1 surround thing but it just doesnt work, while it's active i cannot hear anything at all, i tried multiple things to repair it but nothing works. Dont work application surround sound. The sound settings in the control panel do not help activate the 7.1 feature

I recently bought a Razer Kraken V3 Pro and there's two issues that made me return it: 1. HAPTIC SCREECHING/INTERFERENCE Pretty often when Hypersense (haptics) is enabled, an electronic screeching occurs in the sound. I've recorded this electronic screeching with an external mic and here's how it sounds: It won't always occur but when it occurs, the only way to make it go away is turning the headset off/on again. The erronous sound you are hearing is not the haptic actuators moving, it's some sort of electronic interference. I know it's not the actuators because sometimes Hypersense works fine without producing the screeching noise. The screeching/interference could be caused by the actuators though. This is something Razer has to look into. What bothers me a lot is that this issue is being reported for a pretty long time and Razer is still selling the headset. To me it's unacceptable for a somewhat premium headet. Here's some threads and comments I collected regarding the electro

I sometimes use bluetooth devices to connect to my Razer Leviathan V2. When this happens the LED goes crazy responding to the changing audio. When I have the soundbar connected to my PC I can control the LED, but of course can’t do that via random bluetooth devices.Is there a way to turn the LED off when connected to a device not running Synapse?

Hey guys, my headset randomly stopped working with the wireless transceiver. I can’t pair it anymore and need to resort to a wired connection sadly.  Does anyone have any tips? I tried a lot of things.Did a clean install of Razer Synapse Tried to use the Razer Headset Pairing Utility but failed. Tried to reinstall drivers but failed as well.

Using realtek driver and windows 11my razer kraken headphones with 3.5mm cable and microphone doesnt work, please help

When the PC is turned on (headphones are connected via dongle) the sound in the headphones is very quiet, it only takes place by connecting the dongle. Also the sound when connecting through a bluetooth is very quiet, and some noise appears (as if the corner sticks into the microphone filter pop, I do not know how to describe these sounds). Is this a factory marriage or maybe I’m doing something wrong? All drivers are updated.

Bought the new Razer Kraken Kitty v2. It is adverstised as the following: What is the audio system used in the Razer Kraken Kitty V2? The Razer Kraken Kitty V2 supports 7.1 Surround Sound on Windows 10 64-bit, which provides accurate positional sound to heighten your game awareness. Registered the product in Razer Id. Never got the activation code. Also, when I put in my serial number, the following message appeared: “ Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. Please refer to 7.1 Surround Sound System For Gaming Headset for eligible products.”

So, just moved, and went to use my Razer Nari Ultimate for PC … can’t find the dongle.I’m reading they can’t be replaced? That seems insane.What options do I have?Thanks

I registered by Barracuda X with razer and just downloaded the &.1 surround sound app. I have scanned my email and have not found a code, however I can clearly see my product on my razer product page. How do i get my code?

HiI’m can’t record the audio, with my Blackshark v2 X USB. Nvidia Geforce experience records the mic but not the ingame sound. I tried everything possible. All to default, razer V2 X usb  output,  virtual 7.1. All main windows sound settings tested. The only way to have the sound recorded, is to unplug the headset and using the speakers connected on the motherboard. 

 If You Barracuda X Plus With Sound Blaster Or Realtek Audio  At The Same TimeOpen Sound Contgrol Pannel to Th Speaker Option And Go To Advanced Option,Turn Off The Audio Enhanced Check Box, And Attempted Using Barracuda X PlusOn 2.4Gh Wireless Dongle Mode.Audio Enhanced Means Sound Card’s Self  Surround Effect, So If You Turn On AndUse Barracuda X Plus, You Use Two Surrounds Effects,I Think It Crashing To Each Other.If You Want Using Barracuda X Plus’s Surround Effect.Please Turn Off Sound Card’s Audio Enhanced Option.I Glad To Give Some Solution To You

the microphone is connected but it dosent work .