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  • 2,615 Threads
  • 5,874 Replies
2615 Threads
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SzopXDXDInsider Mini
asked in Audio
Blackshark V2 PRO (2020) mic quality issues

Mic sounds good when is conected by jack, also synapse dont see headset, when wireless by usb transceiver mic sound terible, i try everything on support page, reinstal synapse, update firmware, update audio drivers

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7 months ago
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AnjlloInsider Mini
asked in Audio
Lost Barracuda x dongle

I have lost my barracuda x dongle are replacement parts available in the philippines?

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A
8 months ago
castPeriwinkleever581
castPeriwinkleever581Insider Mini
asked in Audio
Razer Nari Essential USB headset audio

The audio cuts off on one side L/R and I found out that it's because of the bass and it's been like than for almost a year now and I still don't know why that's happing, I need help with this because it's a comfortable headset but annoying when it does that

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castPeriwinkleever581
7 months ago
LightSalmonPinkhitJET676
LightSalmonPinkhitJET676Insider Mini
asked in Audio
the EQ does ABSOLUTELY NOTHING

Using stereo not thx  And the EQ does ABSOLUTELY NOTHING It's been two weeks and 4 updates and you guys still can't fix this it's honestly disheartening I'm getting pretty sick of this  How can you guys not fix this s#$# I've done ABSOLUTELY everything to try to resolve this and it's still on your guys end 

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LightSalmonPinkhitJET676
8 months ago
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RollingSmileInsider Mini
posted in Audio
Hammerhead True Wireless X and Razer Audio app problems

I can’t find a solution to my problem, but that seems very similar in many other topics.I found a little trick that helps with Razer Audio.My left earbud turns off after seconds when it isn’t playing something.I open the case and then I autopair it with my phone, and if it’s already playing something they work fine.But whenever I stop the music or if I wasn’t playing nothing the left earbud turns off (only the left one)I also noticed that if I have bluetooth off and I open the lid of the case both earbuds try to connect to something, but in a few seconds the left earbud turns off even if it’s still in the case.The second problem is with Razer Audio app that can’t find the earbuds, and I think it’s because of the left earbud problem.I found this trick, if I use Razer app in floating window and I play something to avoid that the earbud turns off it just work s fine with no problems at all.

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7 months ago
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snikolasInsider Mini
asked in Audio
Lights blinking and music skips

Recently I purchased Razer Nommo V2 Pro and sometimes when I see a video on YouTube or when I hear music on VLC, the lights blink without synchronisation and the music skips for seconds (all these at the same time) and then they come back to normal.Please inform me what to do.Thank you.

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8 months ago
rushAMBERDebianRed104
rushAMBERDebianRed104Insider Mini
asked in Audio
Activation code

Hello, I bought a Razer headset with 7.1 channel sound capability and I was using this feature with the code on the card. The 7.1 surround sound program was deleted from my computer. I installed it again and entered the code to activate the feature again. It does not accept and says that this code has already been used. done

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rushAMBERDebianRed104
8 months ago
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CNA2006Insider Mini
asked in Audio
BT kitty kraken no mic in game

At first i had an issue in game, as soon as i went into voice channel all sounds would cut out, i couldn’t hear anything at all until i left the voice channel but my mic was working and my friend could hear me. I looked this up and found a solution that did work and let me hear the game and voice channel but now it’s like the mic doesn’t even exist and i can’t be heard. If anyone knows a solution please let me know asap ! I don’t want to return:(

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C
7 months ago
APATITErushLiverDogs982
APATITErushLiverDogs982Insider Mini
asked in Audio
My Blackshark V2 Headset is very quiet in some programs

The sound is very quiet when I’m using YouTube or Discord. For all of the other apps it’s how it always was. It’s very quiet I can’t hear almost anything if the knob is turned to full volume and windows volume is at 100.Can someone please help me?

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APATITErushLiverDogs982
8 months ago
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TypedFlameInsider Mini
posted in Audio
Razer Nari Ultimate Broken Micro USB Port

Hello there i need some help. I have the headset razer nari ultimate and the last month I had charging issues. When I connected the cable with my headphones it did something like connect/disconnect and I had to move the cable left right and keep it stable in order to charge. Today I tried to charge them but the red light is not lighting. I tried 2 other cables just in case the one that came with headphones is the problem but I am sure it is the micro usb port. What should I do?

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8 months ago
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velkoto1Insider Mini
posted in Audio
We need a Barracuda X (2022) update ASAP

Bought brand new Barracuda X (2022) RZ04-04430100 and I’m getting mad already!The headset is amazingly good for the money incorporating 3.5 jack, USB and Bluetooth. BUT! Everytime I play some game and quit (close the app), the headset shuts off by itself without telling me and I have to manually switch it on so I can hear anything. The auto shut-off in the mobile app is set to “Never”, but they shut down no more than 20 secs after the last sound is played with the headset. There is no problem while something is playing sound on the PC. The problem is when there isn’t anything played for 20 secs the headset shuts down by itself without telling me (there is no female voice “Power off” like when I switch it off manually). First I was using the free 7.1 PC app but it was actually crap, so I paid and installed the THX Spatial Audio app and I use it for the 7.1 function.But everytime I start the PC I have to manually adjust the Output Device settings in the THX Spatial Audio app to use the R

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8 months ago
ryan678
ryan678Insider Mini
asked in Audio
Razer Leviathenn not loud enough or no sounds at all.

"Hello everyone, I recently received a Razer Leviathan V2 X Soundbar for Christmas, and it's fantastic. However, I don't know if my PC has a USB-C port. So, I decided to connect it to my PC using one of the normal Razer USB cables that came with my keyboard. It was working fine until today (03/01/2020), but now it has very low sound or no sound at all. I'm not sure if it has anything to do with my cable, as it charges my keyboard, mouse, and headset fine. Any help would be appreciated. Thank you!"

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ryan678
8 months ago
SimonWow
SimonWowInsider Mini
asked in Audio
Razer Hammerhead True Wireless X - left earbuds battery draining

My left earbuds power draining down extremely fast…it only last 10 mins with the full charged…I bought it from Lazada Malaysia Razer Official Store on April 2022. Suppose the warranty till April 2024 with 2 years Warranty. However, Razer Website  stated my device not longer covered under warranty. What is the reason? 

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SimonWow
8 months ago
byteSHELLYellow565
byteSHELLYellow565Insider Mini
posted in Audio
Blackshark v2 x mic sensitivity is too low

My Razer headset just arrived and when I tried it, the mic sensitivity is too low!. it's a 3.5mm and the sound quality is pretty good but the mic won't sense my voice unless I scream too loud while the mic is touching my lips. Any suggestions to help me with this ? And yes the mic is working well on other devices but not on my Xbox though I tried multiple controllers

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byteSHELLYellow565
8 months ago
Bioacid
BioacidInsider Mini
asked in Audio
Nomo Pro - using optical connection, no audio until reboot

So this started about a month ago.  Computer monitors went to sleep woke up no audio, all audio tests in windows show its working including sound levels (even Gskil ram activates to sound) but no audio.  Speakers are on.Power on and off the speakers no change.  Cold boot PC sound comes back.  Warm boot does not help.  Windows 11 Pro - I should just chalk all my issues up with this. ever since setting up this PC with Windows 11, nothing but problems with Synapse 3.

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Bioacid
7 months ago
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chkev59Insider Mini
posted in Audio
reglage equaliseur wzrzone ?

Bonjour à tous j’ai eu en cadeau se casque blackshark v2 hyperspeed , et je ne trouve pas la bonne config .. j’ai toujours l’impression que le son et étouffer ou soit trop de résonance . Quelqun peut m’aider a avoir une config sur thx spatial que j’ai payer 20€ en plus 😅 

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8 months ago
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nimanoordoostInsider Mini
posted in Audio
7.1 surround code

Hi i just bought a razer kraken x lite and i tried to scratch the code with key and i destroy the code. now i cant submit a ticket i get error {"code":"401","message":"Unauthorized"}

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N
7 months ago
PeachYellowsleeksite834
PeachYellowsleeksite834Insider Mini
asked in Audio
kaira pro for playstation

I bought kaira pro for playstation headphones 4 times and all 4 times I came across defective/ defective ones. I first picked up used on Avito (Russian marketplace) for 8000 rubles, they are barely enough for 3 hours without the vibration and backlight, second time took in the CSN (one of Russia's largest electronics stores, which sells only original products as they claim, and in fact it is, but they are incidents when still under the guise of the original comes marriage) hyperspeed version (as usual only with the ps logo) for 17500, they have battery everything was in order only when the battery level is below 40% they yelled in my ear low battery every few minutes for 3 hours (this is with dynamic lighting and the average vibration), for the third time 3 weeks ago, took over 12000 usual also in the CSN they have a defective battery, but it is one day put it on the charger all night kept charge 8 hours, and another 2 hours have been screaming low battery, try to charge poverbank, pow

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PeachYellowsleeksite834
7 months ago
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PupoloInsider Mini
asked in Audio
Set up.

I got a Lazer Leviathan X as a gift. I want to play music from discs through my LG DVD player for now and then maybe get some games. Help setting up please.

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P
7 months ago
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Sweatb0tInsider Mini
asked in Audio
New razer headset fortnite audio

I recently opened a new razer blackshark v2 x and equiped the 7.1 surround sound. But at fortnite in voice chat it sounds pretty awful, loud and bad. Especially compared to my 4 year old hyper x pro. Can someone help.

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8 months ago
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Chat_to_yaInsider Mini
asked in Audio
Kraken V3 (...0200) USB extension

Hi all, Firstly does this headset use 2.0 or 3.0 USB? And is there a recommended USB extension to use or anything in particular I need to spec for? 

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C
8 months ago
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whitebiomassInsider Mini
asked in Audio
Мобильное приложение Razer Audio

При подключении наушников к приложению Razer audio приложение их не видит, другие наушники удается подключить. 

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W
8 months ago
headsystemPowderBlue903
headsystemPowderBlue903Insider Mini
asked in Audio
Fix Hammerhead Pro v2 wire

i need to help open hammerhead pro  

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headsystemPowderBlue903
8 months ago
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xFuzion2115Insider Mini
asked in Audio
Kraken Kitty V2 Quartz BT

Hi, I’ve seen that you replied to someone’s thread about having bad sound on the Kraken Kitty V2 BT, I also have been having this issue, I just got them the day before I fully charged them and tried everything that I could from your website and from youtube. I realised that they work normally when I use them on my phone, however they cut out sound, have a very bad quality of mic which also cuts out and makes a weird buzzing noise which sounds like some arcade when I use them on my computer. Do you maybe know how could I fix this? I also tried to use the 7.1 surround sound but it does not let me.

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X
7 months ago
Lividcoastbest313
Lividcoastbest313Insider Mini
posted in Audio
Your product does not work for me

Not important

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Lividcoastbest313
8 months ago

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