General Discussion

Hello, Tomorrow I will receive my Razer Thresher Ultimate for PS4 (PC). I have two questions: 1. Can I connect the optical cable to my PC and the USB Wireless adapter in order to get better sound quality (On PC I watch shows and movies, some support Dolby or other formats on streaming services)? 2. Do I need to install Equalizer APO (and Peace, Voicemeeter) for having access to a wider range of adjustments? Some say that the sound quality of a headset in this class will be downgraded if I install third party software, and people should only use the Razer software/equalizer that follows with the product. I hope you can give me some advice. I'm sure my questions sound basic but I don't have much experience. Thank you

Hi guys, are expected delivery dates pushed back due to the corona virus? Looking to get a controller for Xbox but don’t want to wait a month

I'm planning to buy my first mechanical keyboard. I had deathstalker which eventually stopped working after years of use. Can someone please suggest if its a good idea to buy Blackwidow TE Chroma v1, does it support synapse 3 software? I've deathadder elite and it works with synapse 3 so want to keep it on the same version. and if someone owns a pair of Razer Kraken Pro V2 please give a review. thank you.

Hi all, i am actually a die hard fans of Razer, i have mostly collected all Razer product. but today really make me disappointed! on 18th March 2020 Malaysia starting lock down and i have full of time to enjoy my gaming time, but nightmare are started!! at first i was using my Razer Nari Ultimate, been using for 35 min and it auto shutdown, i tot it was i didn't charge it last time, so i plug into a Charger, but about 5 min my headset show green light !! then i switch on my NARI again, but another 30min show no battery again! in the end i found out it's the Synapse problem!! because not only my headset have the same damn problem, next my Mamba mouse also happen the same issue! after reconnect then Synapse software are keep lagging!! until i have to force restart the software then everything back to normal again! i tried to email to Razer, feedback also no respond from RAZER!!! at first i heard a lot of ppl giving bad comment of RAZER but i giving my hope on it!! but in the end RAZER di

So i have 270k zsilver that expire the next 3 months, not all together but good amount every month. It's been some time that I was thinking about getting a pair of Razer Nari and now that my zsilver are expiring I was thinking about getting a Razer Seiren X cause I am trying to start streaming at twitch but then I remembered the Razer Ripsaw HD but I don't have enough for a Ripsaw HD and Nari and i can only take a Ripsaw HD and Nari essentials. My question is, Razer Nari and Seiren X Mercury edition or Razer Ripsaw HD and Nari essentials?? Both will be used for a part time streaming in a just started channel at twitch. A big thanks to all the people that will answer!!

My friends and I have a weekly game night. Even before we started stay-at-home policies, we had a weekly game night that kept us together, especially since we're much older now, have families and kids, work in different regions - it was a great way for us to keep in touch. This idea has been tossed around now, but I'd like to have an open discussion on whether or not some of you would like to participate in an Insider community game night/day/session. We can designate some time where we all play together. To start the conversation, reply with your thoughts, the games you'd like to play and what times you are available and let's see what we can get together. My time is flexible, I love playing Overwatch, I have WoW but I'm pretty open to other games.

I cannot post on support section getting an error.

Hi all. I'm currently in contact with Razer Tech Support on a different issue, but, want to ask something else unrelated to what I already submitted to Tech Support. Besides, I know the current COVID-19 has affected response times. So maybe I'll receive a quicker response here...... :smile_: I have a couple of Razer products: The Ornata Chroma Keyboard, and the Mamba Elite Mouse. My question is regarding the mouse..... I have an Aorus (Gigabyte) Gaming 8 Motherboard. I remember back in the "old days" (for me, around the mid-nineties), that when you entered your computer's motherboard/ BIOS, you had to navigate around the BIOS with your keyboard's Directional Arrow Keys; the mouse was not able to be used while in the BIOS. That, of course, changed in due time. I've had this Aorus motherboard since 2017, and yes, of course, I've been able to use a mouse to navigate its BIOS over the past three years. But, now I have a problem........ With my current Mamba Elite Mouse, after I

Most of us by now are living in a quarantine of sorts. Many of us are practicing work-from-home and safer-at-home policies. For us here at the office, it's been a week. So far, the team in Irvine has been stellar and we've been quite the rock stars. We chat often, still play games together and sometimes hang out with our cameras on as if we're just hanging out and working together. We're strong, we're keeping it together. I, personally am curious how everyone else is doing? These are some challenging times. We can joke all we want about how this lifestyle is not so different from the usual gamer life, but when you're put in a situation where you don't have too much of a choice, it changes things. I can't meet up with friends for drinks, but we've managed to do it over video chat. Isolation for a lot of people is terrifying, while to others, it's a gift. I hope you're doing well. I hope you're all being safe. I'd love to know how you're doing.

Hey all, I was the winner of the Kraken Pro V2 giveaway. I just want to share with ya, especially since I never know who wins these things. And am allways very curious. They arrived quickly and in "like new" condition. Digging those stickers! Here was the thread: /giveaway-insider-supply-drop.55420/ Thanks for doing this cool thing, Dekades!

I was looking at the new CES 2020 docking station by Plugable and saw that they do not have Razor laptops listed as being compadiable. Its also limited to 60w recharge. I want to be able to connect 1 Thunderbolt 3 cable to this Razor laptop to charge and display on two 27" gaming monitors. I guess this laptop charging brick is 170 watts. There is no Docking stations that charge more than 87 watts. I was looking at buying this but it only charges 87watts. CalDigit TS3 Plus Thunderbolt 3 Dock - 87W Charging, 7X USB 3.1 Ports, USB-C Gen 2, DisplayPort

I have a Basilisk and looking for a new mouse that's cheap. I want to get another Basilisk or a Deathadder.

Hey guys I just discovered the Wallpaper Engine from Steam and tried it for the first time. What can I say I'm really loving it. Got it for 3.99 euros and for me its worth every cent, its even compatible with Synapse.

I've been searching around trying to figure out if this was a simple problem like I just needed the updated versions of app. But it seems the apps have been broken for months now I like controller, but I really wish I could use apps and remap multi-function buttons because I don't even really like using them anyway. I'm sure razer support has heard of this problem multiple times were on the Razer Synapse for Xbox it informs you to click a link to download Razer Wolverine Xbox app before being able to use it. So I did what it asked downloaded it went back and still get pop up telling me I need to download updated version of Razer Wolverine Xbox app, which I did. It won't let me access anything because the pop up telling me I need to download version. I uninstalled reinstalled them multiple times and still wouldn't work. I was talking to friend who owns a Razer Wolverine Ultimate version and he was telling me use the Razer Wolverine app to change the set multi-function buttons tried, but

Does anyone know if razer is still shipping products to Canada while the coronavirus is happening?

Hi, is the fan supposed to run when the power button is switched on but the computer is either disconnected or switched off? Thank you ***System setup: Razer Core X with RX Vega 64 Nitro+, MacBook Pro 13in, late 2013.***

Hi, I need help, I ordered razer headset 18.03.2020 and paid with my credit card. Money were taken from my bank account and I still didn’t get any confirmation about my order, I tried to contact Razer throgh mail two times but still didn’t get any reply, I’m from Poland so I don’t know how I can get in touch with them, I understand situation over the virus but I just want to know if everything is alright with my order and what’s with my money. Thanks for help

I live in Sweden and I have always wondered why there is no nordic layout for the huntsman mercury edition. Does anyone know why and if they will ever release one?

Hey guys, just writing this post because I noticed recently that all links to download razer surround for synapse 2.0 automatically forward to the new synapse 3.0 7.1 surround software. This hurts because for a company so dedicated to maintaining legacy support, they made the mistake of completely cleaning their site of all support for the old software. All of that code that makes audio manageable was just removed. It is still available for download from third party sites and this isn't too bad because the web installed downloads it from razer servers anyway, but why would you completely remove it unless it was a sellout to make people buy more gear? Don't forget that not all of us can even upgrade to synapse 3.0 because our devices are unsupported or you have an issue like me where creating the same effects from 2>3 crashes the software. I am extremely used to the way razer surround makes sound for games like csgo. Without the software audio comes from inside your ear in

Here’s the scenario: An international agency has recruited you to help fight the virus. They’ll harness your raw gaming prowess and a supercomputer will adapt vaccines based on how you game. Choose your platform (PC, Console, Mobile), your game (PvP or PvE), and any RAZER gear you’d need to save mankind. The world needs you. What do you choose?

Hello, I have a razer nommo pro with a blackwidow elite. When I'm in any game and I go to adjust the volume either through the dial on the keyboard or the volume control dial with the nommo pro the game minimizes and adjusts the volume through windows. I've never had this problem with any other speakers. Is there a way to fix this? Thanks.

Okay so I have been searching to no avail on this issue and not finding a solid answer. People are saying that from the 2018 FAQ, the TB3 is not tied to the DGPU and that Gsync will not work using it (and maybe the DGPU wont work at all?). So the Raptors custom cables means No MDP, and USB C is needed to connect anyway for Synapse, Gsync doesn't work over the HDMI either. So what I want to know, is If I buy a Raptor, is Gsync going to work when I connect it to my Blade via the TB3 connection. Lots of folks saying it wont, some saying it will, no evidence either way though, so I am lost and confused and not trying to buy a 700 dollar paper weight. Which is what it will be, if I am forced into using USB C, and not getting Gsync, and or the DGPU at all.

I am running into this issue where the SSD I took from my Razer Blade 15 is not letting me install windows on my desktop and it's giving me the following error "only razer laptops are supported message" How can I untag razer from that SSD so I can use it on another computer? I tried formatting it but that did not work. Anyone else ran into this issue and got it resolved? I basically upgraded my 512GB SSD with a TB so now have that extra 512GB SSD i'd like to use. Thanks in advance for your input.

you can have a static color... you can have reactive color... but can you have a static color that is reactive... I have a static color but I would like it to reactively change to another color if I press a key can this be done?

Hi there - anyone know the refresh rate of the 4K screen on the razer blade pro: 17.3” 4K, 3840 x 2160 IGZO, 16:9 aspect ratio, NVIDIA® G-SYNC™, 100% Adobe RGB, capacitive multi-touch I've had a search - the 1080 screen is 120Hz but the 4K screen refresh rate doesn't get mentioned.