General Discussion

Hello i plan to grab the Razer Blackshark v3 (the middle version) on Black Friday. I heard you can use it via USB. Does using it via usb give you any disadvantages like Razer Synapse Profile loading or no thx Audio or something like that? it would be my first Razer Product.

i was thinking about deathadder essential i had black one and it was just okay for 4 years it broke afterand how do you clean it? will it get dirty dirty? 

Unfortunately my second Man-o-war headphones broke in half while I was wearing them (first pair did too), but I was able to repair it with some epoxy!  I’m new to epoxy and it shows, but at least I was able to repair these ones and not have to buy another!

My email is @yahoo.com, but the one I applied for is @yahoo.com.tw, ​​so I can’t receive the code. I want to change my email, how do I change it?

I reinstalled windows, and now I can't activate 7.1 surround sound because the code was already activated, and I don't receive a new code in my email. Please help me. and after i login in 7.1 app with razer id nothing happens, it still needs activation code

I won this week’s giveaway of Razer silver! I’m saving up to get me some Sneki Snek merch! Thank you Razer!

Ever since I've had my Razer Kaira, it had the worst connection problem I had ever seen. It always disconnects and reconnecting over, and over, and over again. And so not too long ago, I decided to take apart my headset, see if there's maybe something loose inside or idk what. And I see an MHF4 connector, with nothing plugged inside.. I'm guessing that's where the antenna is supposed to be, but there's none inside. I bought an antenna on aliexpress and we'll see if it's gonna fix my problem. 

So I got myself a razer mouse (Viper) and tried to use the customisation for the alternate keys on the mouse, but even if I'm not in english language and not using in windows the english language it's still being in the US layout of QWERTY and it's even worse that when I try to put for example " / " as a key directly from the symbols section, it just map the way to write the symbol with a US keyboard. Same with " : ", it just show me "Shift+M" like wtf ?? And so it obviously proceed to use "Shift+M" in this case and "Shift+!" in case of a " / ". I'm lost I need help as playing without these is making it hard as it's been 10 years I played like this

I went in store and brought a Razer gold gift card for $200.00. I sent to my grand children. When they tried to redeem it, it was rejected. For 48 hours I have been trying to get it redeemed. Now they are saying they need another 72 hours. I just want to redeem card or money back. I paid for the card. I am getting no reply. 

I currently own a Razer blade 15 (2020) that is now dying and I need a new laptop. Since I was pretty happy with the 15, I am highly considering staying with razer. What I basically want is a more up to date 15, which obviously doesn't exist. I still need the laptop to be more or less portable, since I use it for work and have to transport it a lot. I also game a LOT (which I'd love to do on highest settings) which leads to the laptop running the whole day . Now I don't know which specs I need for a smooth experience without going over the top (I definitely don't need 64 gb ram) and I don't even know if I should go bigger or smaller. Is the 16 still transportable without problems and does the 14 still have a big enough display without me having to squint my eyes to see what I am doing? If anyone has any (helpful) input in that matter, please help, I have been trying t figure out the best solution for months... 

So, I got an email from Razer today about getting “verified as human” to know if you might be competing against bots and to (possibly) win 10,000 Silver, with no mention of having to download the World app to complete the process, which turns out to be a crypto wallet.This whole World thing is the brainchild of AI shaman (and doomsday prepper) Sam Altman. Even the most cursory youtube search reveals it to be a (likely pump and dump) scam designed to enrich the people running it at the expense of the suckers conned into investing. Check out Bitcoin College’s “Worldcoin: Scam I am” video. A whole host of questionable entities (including SBF) are among the original backers.Why Razer feels a need to besmirch their reputation by associating with such ilk is beyond belief.

I recently got a Razer DeathAdder V3 Pro, but it’s causing some arm pain. Do I just need time to get used to it before the ergonomics feel comfortable? I used the DeathAdder V2 and Logitech Pro X before and never had this issue. 

Hi Razer Support team, My mouse is connecting to a Razer Mouse Pro Dock in Hyperpolling. It keep stuttering and freezing 1 or 2 seconds. I find out a temporary fix which remove the dock and connect to the USB dongle (issue still exists) after that remove the USB dongle and connec to the Mouse Pro Dock again. I have to do it everytime I boot up my PC. A few day ago, even if I done those steps above, after a certain time, the Mouse is being freezed and nothing can do with it.The RGB light on the dock is also delayed. My mouse S/N is PM2325H27400922. My PC is running windows OS,Note that the mouse works perfectly with cable. It also works fine on other my PC/laptop with either Pro Dock or USB dongle.I suppose the problem could be from my Windows OS but tried to reinstall Synapse, removing drivers,… everything I could but cannot be fixed.Please help to resolve this.Thank you very much

Why is it that the Kitsune doesn’t connect to Synapse for lighting? it makes no sense to force the lighting to be one of a few colors when we have an app to literally control lighting through our Razer devices.does anyone know if compatibility will be added? 

Hey everyone,I’m planning to pick up the latest Razer Huntsman TKL, but I’ve got a question before buying. Can features like Snap Tap and 8K polling still be used without Razer Synapse?I don’t care about RGB since I use SignalRGB for that, but I really want to keep features like Snap Tap and the high polling rate. Is there any way to enable or use those through other software or firmware?If not, are there any alternatives or workarounds (maybe other keyboards or software) that offer similar features? 

Hello everyone, Great to be here, let's share comments to expanding Razer in the continent.  

My finacée needs a replacement for a keycap on the razer sanrio mini keyboard, where can I access this for her?I don’t want to buy one for the wrong model :) 

When I am connected to my pc I often connect the Bluetooth to my phone just to listen to music/tiktok that nonsense and every 10-15 minutes the headset disconnects and reconnects and this wouldn't be a problem except for the fact the woman talk and says that the connection has changed, any way to turn her off or fix the Bluetooth error ? 

They've never done this before, this is recent. It also doesn't matter what you plug it into. I've plugged it into both my computers, both my PS5's, and it worked perfectly fine with all of those before so i don't understand. 

i am currently in what i can call a battle with razerthey keep moving the goal posts"we will send a replacement""we need you to cut the cord"now they refuse to help because the sticker on my controller has worn off, so no serial number externallyi cant see a serial number in synapse or on the xboxplease does anyone know how to find the serial number on the device/software (they wont accept the box)

Wolverine v2  wireless stop working and charging. I had a delivery barcode in order to ship it out but ran into family problem and since I couldn’t do it on time 17 days . May be get a new RMC delivery barcode 

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My finacée needs a replacement for a keycap on the razer sanrio mini keyboard, where can I access this for her?I don’t want to buy one for the wrong model :) 

Hey everyone, I’m planning to buy a Razer BlackShark V2 X headset. According to the specifications, the 7.1 surround sound feature is only supported on Windows 10 64-bit.I just wanted to ask if anyone here is using it on Windows 11. Does the 7.1 sound work properly? Any issues or does it run smoothly?Thanks in advance! 

They robbed me, they have blocked my razer gold account for no reason and it won't let me put my phone number to which I feel scammed because I recharged real money to put it in a game and it won't let me