General Discussion

Yesterday, synapse 3 decided to prioritize itself over my game and insist I install Synapse 4 right that very second. I did, because it wouldn't let me go back to what I was doing otherwise, and now my performance on Jedi: Survivor has gone down the drain.I looked at task manager and saw a modest village of background processes. I'm not sure if those are entirely the issue but it's definitely Synapse 4 in some capacity. Any advice?

I'm planning on upgrading from my logitech G502 hero to the razer basilisk V3 pro 35k. I wanted something wireless + a higher polling rate than 1000 hz, and it's what people recommended. I've been looking around online, and some sources say you can only get 4khz polling with the mouse dock pro, and others say you can get 8khz with it. If only 4khz is possible, I'll buy the hyperpolling dongle instead of the dock, but the dock has the added benefit of wireless charging which is convenient to me because I am not great at cable management in my setup (it's a mess). Can someone who has a mouse dock pro with up-to-date firmware tell me what's the max polling rate they can get with their mouse? 

Yesterday, synapse 3 decided to prioritize itself over my game and insist I install Synapse 4 right that very second. I did, because it wouldn't let me go back to what I was doing otherwise, and now my performance on Jedi: Survivor has gone down the drain.I looked at task manager and saw a modest village of background processes. I'm not sure if those are entirely the issue but it's definitely Synapse 4 in some capacity. Any advice? 

Wondering if the community is still having the issue where the ARGB controller not turning on LED on system startup.I had this issue for a long while, but I did not use my PC since Jul. I read some post around Aug that it was fixed. I finally have time to turn on my computer today. Did all the updates/repairs but it still does not work.Is it broken again?Also, Chroma app is not loading correct when I try to launch it. It opens a window, but get stuck on a blank page. 

Hello all. I'm here wondering which headset should I get now ? Sadly my beloved SOG H70 died, so I'm looking for a new one.I'd use it mainly for video games (mostly single player) and a microphone isn't necessary, if that's worth mentioning. Also watching some movis and all that, but yeah. Also budget isn't a problem.Any ideas ? Thanks !

I’ve just bought a pair of Barracudas Everything was perfect for like 1 day, then they just didn’t connect to my PS5 (using the USB-C dongle). I’m sure there’s a bug because the barracudas turned off automatically every time I tried to connect them to the console using the dongle… I searched some people with the same problem and I realized that a lot of us just hate the Barracuda connectivity. To fix it all I made was Settings > Sound > Audio Output > Turn Off “Switch Output Device Automatically”, and that’s all. Now everytime i turn on the PS5 I’ve to connect them manually… But that really solved my problem with the headphones. 

Hi everyone. I’m so tired of the wired headsets. I currently have the V2 Kitty pro, but the wire is so annoying and sometimes plays a static noise when I move in a way. I’m thinking of a wireless version so I won’t have to deal with wires. I’m open to any recommendations and suggestions

So, my mouse (DeathAdder Chroma) keeps double-clicking on its own. For example, when I click once, it clicks again by itself, and I'm pretty sure it's not a fault on my end since this has never happened to me. If you still didn't understand the example here's another one: When i click the GIF Library/Favorites, it clicks again resulting in me posting a GIF accidentally,,. Any fix for this or am i just doomed? 

Hello All,How do I get the Insider Rank? I am only a Insider Mini right now...

Hi guys,I need some help about sound settings. I just bought a new PC and discord seems to glitch with Win11 or something because when I join any call or room every sound cuts of except discords. When I disconnect immediatly returns. Never had an issue on Win10 (hs: razer kraken tournament edition) Any idea? Almost tried out everything on the internet.

Dear Razer Support Team, I am unable to access my Razer account due to issues with two-factor authentication (2FA). Unfortunately, I lost my phone, and the authentication codes no longer work. I also cannot access the backup codes, as the system is requesting an authentication code. I kindly request your assistance in resolving this issue so that I can regain access to my account and continue using recharge services.  Thank you for your support.  Mi gmail: reemkleef@gmail.com1990/12/30

Hello Razer team,We are big fans of your innovative products and especially the Razer Phone series. Many of us in the community are very excited and really looking forward to seeing a new Razer Phone 3. It would be amazing to see Razer continue this unique line of gaming smartphones. We truly hope you consider bringing it to life!

Howdy, I'm curious when is the Miyabi ZZZ collab chair gonna be available or how to order it?

I just got a new SSD in and im trying to get everything back up and running. Mostly everything has been ok so far, but razer synapse no longer detects any of my chroma apps. Ive tried a bunch of different things to get synapse to either detect wallpaper engine or any of my chroma apps. Also sometimes mychroma apps will just randomly shut off, no clue how to fix that either. Is there anything that i should do to get this working again? 

I changed my Logitech trackball for the Razer Vertical because this was the only thing I was missing from Razer—a mouse for productivity. The only issue I’m having is that the button to switch devices (Bluetooth and USB dongle) should be on the top of the mouse. It’s annoying to have to lift the mouse every time just to switch devices, since the button is at the bottom. Other than that, everything is perfect: DPI, buttons, RGB, and ergonomics. Also, it would be nice if the scroll wheel could be used as left and right buttons like on other Razer mice, but on this one you can only press and scroll.

I got a new razer blade 14 (2024) with a 4060 for £1100, which for similar specs is like £500 cheaper for a 14 inch laptop, and I'm now a bit worried about issues people have had with razer on the past, but alot of what I've seen is with the (2022) or (2023) model laptops, Has anyone had any positive/negative experiences with the 2024 model? 

Hi everyone,I noticed that my Razer laptop’s surface gets marks and smudges very easily, even when I just rest my hands on it or wipe it lightly. The finish seems to catch fingerprints, oil stains, and other marks that are hard to clean off completely (photo attached).Is this normal for Razer laptops, or is there something wrong with mine? Do you have any tips for cleaning or preventing these marks from showing up so easily?Thanks in advance!  

Does anyone have a privacy screen to recommend for the razer blade 14 2025?I want something for the planes or waiting areas that will prevent others from seeing my screen.Appreciate your insight.

Three years ago, I was gifted a Razer Blade 15 (2022) when I started college. Since then, I have had NOTHING but issues with it. This laptop was specifically chosen because it would allow me to play games while off at school where I could not have my PC, while also maintaining the demanding programs I have to use for my coursework. This specific laptop was also chosen for the hardware it contained, as it was some of the best of the best at the time, and would last me a good couple of years.  After just two years, my battery died out on me and Razer would not supply me with a new one. Any repair shop I have taken my laptop into has been unable to get in contact with Razer to get a new battery, and I was forced to purchase one that was not directly from Razer which put my warranty at risk. Currently, I am facing an issue that has been present from day one, but has worsened with use over time. The 2022 edition of the Razer Blade 15 CANNOT keep itself cool. I

Hello everyone, as mentioned, one of the two metal pins has broken off and is stuck in the adapter of the charging cable.Has anyone had success removing the piece from the adapter? I would prefer not to reward Razer with my money by purchasing a new one.It is enough that I have to pay for the replacement part and the person with the soldering iron.I would appreciate any tips.

Hi, wondering if anyone could help i’v just invested in the razer tomahawk mini with the razer fan controller, fans and cooling but i can’t find the Razer Chroma Addressable RBG Controller anywhere and the link on the website just takes me to a OOPS page.

There's been so much extra negativity around Synapse and the recent update. So many posts.I havent come across any issues myself while using several Razer peripherals on my rig so Im curious what the real split is between the everyday users around the world.How many of you think its fine? 

So i have quite literally the worst keyboard in existence its the razer huntsman V2 "analog" i have never seen a single game in my 2 years of owning this garbage where the analog function actually works, but for some reason it likes to break certain games entirely. So so this time its decided to break and prevent me from playing the new SKATE game. It won’t detect my controller and my character is just stuck in the ball position permanently.Usually i fix this by going to device manager and disabling the XBOX 360 driver that powers the analog function but ive done that and it still wont detect my controller. Whats weird is this worked fine during the playtests but now it wont work for the steam release. I swear buying this keyboard was the worst decision i ever made when it comes to my setup. All its ever done since ive owned it is caused problems on tones of different games.  

Does anyone know if the audio cable for the Razer Nommo Pro can be extended?From what I found, the spec is a 10-pin mini-DIN, but I’m worried about buying the wrong one.I hope someone with experience can clarify this.

Hey i would like to know where i can get a battery replacement because my laptop say its fully charged 100% and then when i take the cable away it shuts down imeadiatly and it wont start