[MONTHLY SILVER] April 2024 30,000 Silver Drawing
Your place to find answers, official support, community help, product launches, giveaways and more.
Check out our newest promotions, product updates, contests and giveaways.
Engage with the Razer Insider Community. Discuss ideas and ask questions
Get official Razer and community support in our support forums.
Stay up to date on the latest product launches, announcements and information.
Enter our weekly drawing for a chance at 5000 Razer Silver
Share your support success stories and you may earn 2500 Razer Silver
Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
Hello! I’ve been having a heck of a time tracking down issues I’m having with my RZ01-0440. EDIT: Goldarn it, the instant after I clicked Post, now no scrolling profile seems to apply correct, not even Custom. I can’t feel scroll steps hardly at all. This is horrible. Background:Mouse model: RZ01-0440 Mouse firmware version: 1.2.1.0 Synapse version: 3.9.331.32712 Central version: 7.15.0.675 OS: Windows 11 Business 23H2 I have several Synapse mouse profiles: Default, Shooter, etc. With Default, I set the Adaptive scrolling profile as the only one for that profile. I also use the Browser Detection to detect Firefox. With Shooter, I set the Distinct scrolling profile as the only one for that profile. It detects my shooter games (Halo, etc.)Problem:I’m finding that my scrolling profiles work (as in, get applied correctly) for maybe a week, and then they stop getting applied. Well, sort of. I can feel the change in clicks per revolution between Adaptive/Ultrafine/Distinct, but the tension a
I lost my old phone phone, so I can't have my authentication codes or backup codes. I wanted to pay with my Razer , but I couldn't pay without a the codes so I need help.
My dongle for the viper v2 pro suddenly stopped working. The mouse works with the USB port but when I plug in the dongle, it connects for a few seconds then disconnects. I also mainly use the dongle in the wireless dock and have that plugged in. I tried the troubleshoot methods and checking for software updates and it still doesn’t want to work. Are they any other methods that would possible work to make my dongle responsive?
Eu quero trocar o número de telefone, porém precisa do código para continuar e não possuo mais o número.
Hey there,I purchased a Razer Kraken V3 X and currently trying to access the 7.1 surround sound capabilities. In registering my product, It says the product number is invalid. I’m noticing here that the code requires more characters but this is my code: RZ04-0375. How can I go about activating? thanks in advance
Keys 10, 11, and 12 are not working anymore in the 12-button side panel. I already cleaned it with alcohol and tested the other panels, but there is no solution at the moment. Do you have any recommendations to solve or track where the issue can be?Does anyone know if therer is a 12 side panel selling individually?
Hi I just boughtRazer PBT Keycap Upgrade Set - Classic Black to replace the keys on my Black Widow Chroma and they are not made correctly. These replacement keys only let about half or less of the light through them as the ones that came with the keyboard. Would not recommend anyone buying these. And when I tried to return they only what to give my back $15 for an order that was 29.99 plus shipping for a total of almost $42 Not very fair as these are not made right. Also the symbols on the old keys can been seen in the daytime with the lighting turned off but not the new ones. Very poor product. Razer should be ashamed to release something like this. Will never buy anything from the razer store again. Their return policy is lousy.
The scroll wheel has decided to go up and down while scrolling even though I am not scrolling that direction as though it was jumping. Any way to fix this? I have tried spraying compressed air into the scroll wheel and it didn not help.
Hello, In September 2023, Google published CVE-2023-4863 and CVE-2023-5217 to address vulnerabilities in WebP (a compression format for images on the web) and libvpx (a software video codec library) that may result in remote code execution. The subsequent impact to Microsoft products has been documented in the Security Update Guide and the MSRC blog. Google is aware that exploits exist for both vulnerabilities.These CVEs are both categorised as High Severity and we are notified that “A verified remote code execution exploit is publicly available for one or more weaknesses related to this recommendation.”Currently we have 4 machines that appear to have Razer Software installations that have this 3rd party component included and are therefore being flagged as affected by both CVE-2023-4863 and a separate (earlier) WebP vulnerability CVE-2023-1999 (I believe the existence of these 2 vulnerabilities are why all 4 of our affected devices are being flagged as High Risk in our vulnerability m
All the keys are repeating sporadically when I type. Sometimes it has no response when depressed, such as the arrow keys or punctuation keys. I have to spend a lot of time checkingg the spelling and missing letters.If there is any typo here it is because I gogt fed uup on correction.
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.