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RUBYsmartSlimyGreen957Insider Mini

asked in Razer Support

Razer Synapse Service Process.exe preventing windows shutdown and restart

I’m using Windows 11 and when I go to shutdown or restart my pc, I get a message saying “app preventing shutdown (or restart) of pc”. If I let it sit there for like 10-15 seconds longer, it’ll show an error with Razer Synapse Service Process.exe. I looked up the error and questionable sources say it’s the .NET framework in Windows except I have no other issues with any other game or application on my PC. I used the .NET framework repair tool as well as reinstalled the .NET framework. I also fully removed and reinstalled Razer Synapse 3 from my pc. This would fix the problem for 1-2 days then it the error would return when I tried to shutdown or restart the pc.I also ran sfc /scannow and CHKDSK with no visible problems. I can force shutdown or restart when this happens and there doesn’t seem to be an issue with the computer. Also Synapse 3 works no problem on the pc, only errors when trying to shutdown or restart. I’ve included an image of the error that pops up. Any help would be appre

13 minutes ago

Scion5Insider Mini

asked in Mice and Surfaces

Razer Naga Trinity - Middle Click Mapping

I’m switching over from another mouse and I’ve always bound my scroll wheel middle click in MMOs to my movement ability. I’ve been trying to rebind the mouse-wheel mappings using Synapse, but they don’t seem to register on the mouse, but only the mouse wheel/DPI buttons - side panels bind fine.I’m sure I’m missing something, but the forums mostly focus on left clicking issues or keypad issues. I didn’t see anything about remapping the scroll click function to a key press not working. Anyone able to help me out?

43 minutes ago

n0x1ousInsider Mini

asked in Razer Support

Tomahawk Gaming Desktop NUC

This unit is a couple years old now but there seems to be little information on a couple key components of it going forward. 1 - What are compatible fan replacements for the 2 top 120mm fans? They appear to use some type of custom 5 pin connection. These fans eventually die and Razer needs to provide direct replacements or compatible options.2 - The intel NUC platform is supposedly all about modularity. The NUC 9 is now long in the tooth. Razer needs to provide information to compatible NUC upgrades whether that may be 10,11,12,13 NUC compute elements. I’ve seen a few questions like this posted over the last couple years and basically no official Razer response. I really like the unit and want to be able to keep it going with replacement parts and upgrade path.

1 hour ago

Speedbump192Insider Mini

asked in Razer Support

Razer Tomahawk Gaming Desktop Fan Replacement

I purchased the Tomahawk a couple years ago and the fans on the top of the case just stop spinning. Sometimes if I tap the top of the case they will start spinning again, but only for a little while. I have removed the fans and cleaned them out but this doesn’t seem to help. I decided to just completely replace the fans, does anyone know if the 120MM Kunai will fit, or do I need to find something else?

1 hour ago

GrandxInsider Mini

asked in Razer Synapse

Synapse is broken since the latest update

I am experiencing some problems with Razer Synapse since the latest update I installed today. See bullet points below:Razer splash screen is showing as expected when I start my PC When I mouseover the green Synapse logo in the taskbar, the logo disappears (seems that the app is crashing upon mouseover) Razer Synapse 3, Razer Synapse Service, and Razer Synapse Servoce Process are all showing up as running in task manager even after mouseover in previous point When I attempt to launch Synapse manually, the taskbar icon re-appears, only to disappear again upon mouseover. RInse and repeat. My mouse macros ARE working, even after taskbar mouseover My keyboard macros ARE NOT working, both before and after taskbar mouseover

139

1 hour ago

bizDIAMONDBananaMania320Insider Mini

asked in Razer Support

My Razer Viper Ultimate broke

hey,About 5 months ago I bought a Razer Viper Ultimate on Amazon. The mouse always had short, small failures, but thought that these were normal. After playing a few rounds on my PC this morning, the mouse suddenly turned off, was no longer recognized by Razer Synaps and even if I connected the mouse with a cable, it didn't work. Tried it on another PC but it didn't work. I can't send the mouse back because Amazon's return period expired in January.Thanks in advance for the help.LG

1 hour ago

asuka55Insider Mini

asked in General Discussion

does a Razer Turret work before the OS is loaded?

In short, I dual boot, so I need my keyboard to be available before the OS is loaded (so I can pick which OS to boot). If the keyboard can be used to access the BIOS, things should be fine.In the past, I had two wireless keyboards on a old htpc, one worked before the OS was loaded, allowing me to access the bios and interact with the bootloader, the other did not.So, I was wondering if anybody can confirm if a Razer Turret in wireless mode , works before the OS is loaded up?

2 hours ago

awshinInsider Mini

asked in Razer Support

Blackshark v2 x activation code

I bought blackshark v2 x and when i tried to scratch the code i accidentally destroyed it how can i get code

2 hours ago

dekadesCommunity Cowboy

published in Contests and Giveaways

GIVEAWAY | Have a Nice Death

Hey Insiders!We're giving away five (5) Arc Games keys for Have a Nice Death! To enter: all you have to do is respond to this post to be eligible into a random drawing for one of five game keys.Have a Nice Death is a 2D Action Roguelike where you play as Death, CEO of Death Incorporated, who currently finds himself teetering on the edge of burnout. His top executives, the Sorrows, have been running rampant on Earth's surface, leaving him buried in an underworld-sized mountain of paperwork. Now, in order to regain control of his company, as well as secure a much-needed vacation, he will need to traverse the various departments of Death Incorporated and remind his subordinates who's boss.Winners will be notified by direct message on Razer Insider.For more information visit: Arc Store | Have a Nice Death (arcgames.com) Terms and conditions apply.

54725

2 hours ago

DrJeckylInsider Mini

asked in Keyboards

Razer Ornata Chroma V2 keys not working

Hi have a Ornata Chroma V2 for a couple a years now and some time 2 years ago, I had the same issue I’m currently having with it. For some reason, the keys: num lk, /, *, -, 4, 5, 6, and + on the numpad tend to not work. It’s a come and go issue, meaning that when starting the pc, I’m playing roulette with it…I’ve tried uninstalling the keyboard, synapse and razer central for a couple of times now and still the same behavior. Took out keys, cleaned the keyboard and same situation. Like I said, it happened a couple of years ago, stopped for about 2 years and now started again all of a sudden. Really hopeful someone can give me support on this.

2 hours ago

azrezidentInsider Mini

asked in Razer Support

Tartarus Pro went through warranty RMA process but was not completed.

I went through the long drawn out warranty process on Tartarus Pro. To speed things up I purchased another unit through Razer, once that was received, sent the RMA unit in. It has been over 1 month and I have not received money back or repaired unit. RMA ticket is shown as closed. I can’t seem to find a way to contact Support other than through this forum.

3 hours ago

SEBO98MRInsider Mini

asked in Razer Support

7.1 surrond sound

I just registered my new headset as a new product but I didn't get the activation code to my email yet. Where can I find it? Can you help please Thank you!

4 hours ago

DeepChestnutIVORYever221Insider Mini

asked in Razer Support

Razer Blade 14" - Intel 7700HQ - GTX1060 - Power adapter spark near L bend

URGENT! My power adapter had a spark near the L bend when I mistakenly twisted the opposite side. How can I get a replacement? I don’t have warranty and I don’t think razer makes those anymore. What do I do?

4 hours ago

JC_Razer.Insider Mini

asked in Razer Support

Basilisk Ultimate Now Can Support The Hyperspeed Wireless (Multi-device)?

I borrowed my friend's Basilisk Ultimate to link my V3 mini keyboard before and find out Basilisk Ultimate was not in the supported list. Now I see that Basilisk Ultimate is already in the Hyperspeed Wireless (Multi-device) support list. I love this mouse so much! So I want to confirm before purchasing. Thank You.

4 hours ago

YoanVdsInsider Mini

asked in Razer Support

JenjarVanguard

posted in General Discussion

Earning Silver on Insider

Hello Insiders! This is a guide on how to earn Silver here on Insider. In case you do not know, Razer Silver is Razer’s loyalty reward’s program, and is obtained by spending Razer Gold (link) (Razer’s virtual currency for buying games, gift cards and much more), playing Paid to Play games with Razer Cortex and Razer Cortex Mobile, participating here on Razer Insider, among others. You can view all methods on how to earn Silver here. In this thread, we will be focusing on how to earn Silver here on Insider. The main method to get Silver here on Insider is via Insider Achievements. We have many achievements here that you can complete, and in turn receive some Razer Silver. All of those achievements are listed below, with brief descriptions and instructions on how to redeem them. If you ever need help redeeming an achievement, feel free to message one of our Vanguard’s or @Dekades, and we can help. On top of our achievements, you can also earn Silver by participating in weekly threads,

291

6 hours ago

dekadesCommunity Cowboy

posted in General Discussion

Razer Silver for Your Thoughts - Earn More Silver

Hey Insiders, A gamer isn't a gamer without games. And often times, a gamer is only as good as the hardware they're playing on. Between looking for the best mouse to click heads on, or deciding which game to contribute toward your 80 million keystrokes, we want Insider to be the place you come to on your journey. Insider's heart and soul is the community and in an effort to drive community conversations around gaming with Razer we've added a few new achievements for those that stand out and contribute to the community. We've also done some house cleaning and gotten rid of outdated achievements as well. We've upped the amount of Silver awarded when Razer staff recognize you as a standout citizen. Razer staff includes anyone with the Official Staff flair and our incredible Customer Advocacy team. Opening up Insider to be a platform to discuss newsworthy articles and having in-depth discussions regarding how events that happen in the industry impact us as gamers has been a long time

656

6 hours ago

Vandooz

posted in Razer Support

Razor Gold Gift Card Balance

How can I check a Razor Gold Gift Card Balance without redeeming?

6 hours ago

APATITESunglowbuzz246Insider Mini

asked in Keyboards

Razer Huntsman TE - Spacebar doesn't fit correctly

I have a problem, while cleaning my keyboard I removed the spacebar keycap and when I put it back, it didn't fit well anymore. Somebody help me because I need this keyboard to play games. Helpful images and videos: https://drive.google.com/drive/folders/18r_6GpNdysfbcwxCZesudO_V4WCbUMr8?usp=share_link

7 hours ago

Yoru06Insider Mini

asked in Audio

Spilled water on my headset

I accidentely spilled a few drops of water on my blackshark v2 s wire, is there a problem? Can i send em to warranty?

8 hours ago

7SyedAhmadInsider Mini

asked in Keyboards

Razer Ornata v3 x rainbow wave not working

Hi, I have recently bought a razer ornata v3 x and tried to import a rainbow wave profile for the keyboard but it is not working and it shows moving static colors but not in a rainbow pattern .Please help

9 hours ago

RustyRedtruckauto174Insider Mini

asked in Razer Support

CP no llegaron .

Compré mis CP pero está vez la página no me pido el ID y ahora mis CPs no han llegado.

10 hours ago

ShinjiruKiseki18Insider Mini

asked in Razer Support

Need help with Claim Warranty Razer Huntsman V2 Tenkeyless

My keyboards has start to act up recently. whereby it light up (there is a faulty light on 2 keys) but the worse problem is the fact that it does not detect my key input. I tried filing a case but the chat did not allow me to upload my video. SO can someone help me on how solve this issue. I had do clean wipe of razer multiple time which help from time to time but it will recur again and again. SO I was wondering if this is a hardware issue. I also tried using a new usb cable for connection cuz i thought it was the cable issue but not still the same problem. It ruins the experience especially when you are in the middle of the game and the keyt just stop responding randomly. Plug and unplug did not solve it. SO i will just have to wait for 2-4 minutes praying the key will respond...

10 hours ago

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