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Razer Ornata Chroma won't switch profiles

Discussion in 'Razer Support' started by youngneoviper, Dec 28, 2018.

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  1. youngneoviper

    youngneoviper New Member

    I am using a Deathadder Elite and an Ornata Chroma with Synapase 2. I managed to get my profiles set up and switch between them perfectly fine on one startup, but after shutting down or restarting my computer my profiles no longer switch and I have no control over the lighting through Synapse 2 or the keyboard.

    I had great difficulty getting it working once, I used Synapse 3 and 2 separately, uninstalled all razer programs from my computer and reinstalled them, uninstalled all drivers and reininstalled them, and have gone through many different threads trying to find the problem. It seems like I can get it working perfectly once, but as soon as I restart my computer everything stops working again.

    On several occasions the lights froze and for a few brief seconds after startup and synapse launching I have control over the profiles before they refuse to switch or lighting freezes. I'm not sure what the problem is and at the moment my effects are working but only one is working and I can't make any changes whatsoever.

    Any recommendations on what to try? I'm kind of at a loss now as to what to do.

    System Specs
    CPU: Intel i7 9700K
    GPU: MSI GTX 1070
    Motherboard: MSI MPG Z390 Gaming Edge AC
    RAM: 2 x 8GB Corsair Vengeance LPX
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