[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device

Discussion in 'Razer Support' started by dekades, Jul 28, 2022.

  1. FiszPL

    FiszPL Well-Known Member VANGUARD

    Which peripheral did you bought exactly?
    There are many fake Razer peripherals on aliexpress or shopee.
     
    Raptor15213 and Sye_The-Vie like this.
  2. slayer.numbxxx

    slayer.numbxxx New Member

    o_O
    thaaaaaaaaaaaaaanx
     
    Sye_The-Vie likes this.
  3. razer central screen black issue have how to fixed it ?
     
    Emoji3608 likes this.
  4. TESxKING

    TESxKING New Member

    Hello, may i check i tried to scratch my 7.1 surround sound card and i accidently tore is during the scratch and now im unable to seee the code. Is there a way razer can help ?
     
    x11CheckOnline and Emoji3608 like this.
  5. where can i find the RMA number on the kraken headphones or the green box they came in, i bought them at target and the microphone is not working so i am trying to use the warranty to repair them
     
    Emoji3608 likes this.
  6. GreenCyanhitup745

    GreenCyanhitup745 New Member

    New Member
    New
    where can i find the RMA number on the kraken headphones or the green box they came in, i bought them at target and the microphone is not working so i am trying to use the warranty to repair them
     
    Emoji3608 likes this.
  7. HemiSatellite

    HemiSatellite New Member

    I found my serial number easy but your web site says it doesn't exist.... yeah I know thats a D mixed in... 20221026_231432.jpg
     
  8. Emoji3608

    Emoji3608 New Member

    nice!
     
  9. Can you tell me, is this a copy of the mouse?

    serial number - IO2221H19714739

    Purchased on aliexpress from the seller "PC-Online Components Store"
     
    Emoji3608 likes this.
  10.  
  11. HEllo there,
    I have located my serial number and product number but I am getting an error message. I need to talk to someone from Razer, Can someone please reach out to me? Also, I am unable to use the software that i downloaded for my razer keyboard in order to control the backlighting on my keyboard. My product is a Razer Black Widow V3 Pro. email: christinasanchez098@gmail.com

    Thank you so much!
    Chris
    Pronouns they them theirs
     
    tatorox likes this.
  12. tatorox

    tatorox New Member

    Great video but i am having this messgae "razer product number unknown", can someone help ?
     
  13. x11CheckOnline

    x11CheckOnline New Member

    I'm having the same problem
    Mine ripped mostly half of it off so it's completely useless.
    I don't have the receipt with me. And it is difficult to get the right service with helping this issue
    Was you able to fix this issue you had?
     
  14. Hey y'all! I have gotten no help and no responses from Razer, so ...awko taco...I am now just wondering how to use my keyboard properly, as since I charged it for the first time, the backlighting no longer is on, I recognize that this is directly related to the software/apps, as those are the places where I am supposed to "control" my keyboard settings, but even though I have downloaded them all and signed in a stuff, they do not help me. Where is customer service? I am super grateful for all of the many blessings in my life, and I know that this is a first world problem to be fair, but still....
     
  15. Te.Amo.Magis.razer

    Te.Amo.Magis.razer New Member

    I Thing It would be a good idea to add a universal hashtag for people associated with Razer insider like #razerinsider and put it under this type of activity. It would also be a good idea to add some applause for the background of future videos, it's too dark :D The animation itself clearly explains what the day is, so no complaints (My YT account ; Ozyrys AR1A)
     
  16. NickyTheKid

    NickyTheKid New Member

    My RAZER THRESHER 7.1 ,have 15 serial number.
    but 7.1 surround sound have 20 number , for activation.
    how i do.?
     
  17. kennyz79

    kennyz79 New Member

    nice
     
  18. jota0106

    jota0106 New Member

    how can i show my croma here?
     
  19. Ddub307

    Ddub307 New Member

    Thanks for the info.
     
  20. mgam91

    mgam91 New Member

    bonjour,
    impossible d'enregistrer ma DeathAdder Pro sur mon profil ???

    le S/N est ok, mais le n° modèle est refusé : pourquoi ???

    acheté le 12 décembre 2022, elle ne serait pas ou plus sous garantie : pourquoi ????

    merci et bonnes fêtes de fin d'année

    mg
     
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