Tartarus Pro D-Pad Getting Stuck?

So my D-Pad will occasionally stick in a direction (mostly forward but left and right do it too). The fix is just to hit it again in the same direction but that is fairly annoying. I use it for movement in games so it ends up getting me killed sometimes if I can't react fast enough to stop it. My Tartarus Pro is really new (Aug 2020). At first I thought it was my key config but I couldn't find a way to fix it. Not sure I want to waste time getting a replacement if they all do it. Is anyone else seeing this problem still? The most recent thread I have seen was from two years ago (Razer Insider | Forum - D-pad Failed on Tartarus v2 Only After 1 Month of Casual Gaming).