Mice and Surfaces

Had my adder for about 6-7 months now, I started noticing it stuttering a month ago at first. I was using an artisan Hien as my first pad, which i had for about 3 ish yrs, so i figured maybe it was the pad. But, now with my artisan zero, I am still having the same issue. It is usually where I have my wrist (where I sweat). The only problem is, the 2 wired mice I have (death adder and g502), both work with hrs of playtime. I notice this on multiple games so it probably isn’t game software. Not what else I should try.

Hello , my mouse is 4 month old and since yesterday it wont charge / detect when i plug the cable into the mouse. Tried to clean it up and change cable ; nothing worked. I’m pissed since i really took care of this mouse , and it’s been only four month it’s already not working. 

Hi everyone,When I move my DeathAdder V2 (cabled) mouse quickly left/right it’s USB connectivity drops.  It’s fine if I moved it north/South.  When I stop the fast action, USB reconnects.The issues is reproduced by moving the mouse very fast left and right over about 20cm.    I’m using a Windows 10 laptop and have synapse  v20230928.  The Razer Deathadder V2 driver is dated 18.08.2020 and s version 10.0.15063.0.  Mouse is updated to latest firmware.When I remove all Razer software and drivers, to use Windows native drivers, it works fine, never drops.  So it’s not a hardware issue. Has anyone else seen this problem? 

Hey, I’m just looking for some help for a mouse. I’m new to PC stuff so I’m really not sure which to go for. My budget would be about 45€ max, and preferably wireless <3

I have the razer death adder v3 wireless one. I’m having issues trying to use the wireless dongle/mode I understand that there was a update on the 6th but every time I try to update it, it says connect dongle and not letting me hit update. I have the dongle plugged in I have done a redownload of the drivers and also did the razer clean to remove all the synapse files still having this issue.

I wondering, If I would be able to use the mic while conecting it to a usb type c port with an adapter.Thanks in advanced

Guys i dont know what else to do, i press my right click a thousand times, nothing happens on windows, the sound is fine, the physical click seens fine, but nothing happens, then i turn off my deathadder and… right after the windows right clicks alone, it’s seens like it’s pressed and when i turn off finishes the click, can be some config i’m missing?

My hand is not so big and for better control, i d love to have shorter mouse (in length) - 10-11 inches. Current VIPER 8k is 12.8. So i wanted to know if there will be such mouse in production in near future? Or do you have any other suggestions?

I bought a new mouse and charged it to 100% after purchase, after that I play for 2 days for 6-7 hours and the battery is already 88%! My friend has exactly the same mouse and after one day and 6 hours of play he spends 2-3% and for 2 days spent 6%. I keep my mouse on at night.Who has faced such a problem? If so, tell me how you solved it, I updated the firmware immediately to the latest.

I have razer deathadder v3 wired with 8k khz but whenever i go 4k 0r 8khz the game adds desync or latency i dont know the enemy peeks and moments becomes faster and i switch to 1 k hz everything is normal again i have a 240 hz dell monitor with i5th gen rtx 3060 ti and 32 gb ram wiht nvme m.2 ssd what may the reason for it and i have a dual monitor with benq 165hz monitor 

Whenever I plug in the dongle, WiFi keeps disconnecting and trying to reconnect, but whenever I unplug it, it works.

Hello!I bought Razer Deathadder v3 Pro 3 Days ago and yesterday I discovered a problem when I click and hold scroll wheel button and when I relax my finger a little, button just unclick.It's ok or not? Just I bought a Suprelight X before and there was the same issue and I returned it to store.

Hi just received my razer mamba elite mouse.Im really happy and first impressions are very nice.I just got one question,When scrolling down and up I just notice scrolling down is much louder then scrolling up, is that a normal thing ?In my feeling its twice louder comparing down .Thanks for any help :)

Synapse can't connect (╥﹏╥)

I have a Razer Basilisk Ultimate and i have lost the little side button and was wondering if there is any way to get another?

On the mouse is 3 side buttons the 2 side buttons and the extra button separate from the rest can I not use it as a mouse button 6 or something I wanna be able to use it in game without giving up one of the side buttons

Hey there, I am wondering if it is possible to use both of the above mice with one mouse dock pro as I want to buy a naga pro v2 and currently have the basilisk v3 pro with the dock pro and would want to keep using it for some games and the naga for others

A few days ago I wanted to change the light on the razer viper ultimate from red to blue and the light would just turn off when I tried. I attempted to troubleshoot this issue and found out that the light would only display red and no blue or green colours would show so I'm stuck with red. hope this makes sense and any help would be appreciated :)

I get that it's not a supported product anymore but I would still like to make sure that I have the latest firmware. 

I have been using the razer viper ultimate for some time and I have not had problems till now with its charging. In the app it says its charging but the charge will not go up. I have updated the firmware and cleaned the mouse. I dont know what to do now

My Deathadder v2 pro stopped working. I run it in 2.4 GHz mode.I updated the firmware. Did not help. Tried rebooting. Did not help.Does not work in BT (BT is on) or 2.4 GHz mode. Does not appear in Synapse. Appears in windows devices as connected and paired.    Please help.Thank you.

Is there a replaceable mouse wire for the Deathadder V2 mini? My mouse has been disconnecting and reconnecting a lot and I suppose its the wire that's making the problem. So Im trying to find a online one Philippines by the way.

So I am looking at a mouse, and saw some good reviews on this = Razer Basilisk V3 ProBUt I will be using this with my Steam Deck for now connected up to monitor etc, and eventually be used with my gaming PC which is in planning and in the next few months, buying each component.  Returning to PC gaming after years of Xbox and PS console.  So would the Razer software to amend the settings of the mouse, work on the Steam Deck.  I want to get the use of all feature between my Steam Deck and eventually PC… so if I go away on hols or work, and I have my steam deck, up i go, large screen room tv mouse keyboard and game...

Hi,My razer viper v2 pro usb dongle stopped working. 1 month ago it stopped working when plugged into the usb receiver. So I removed the dongle from the receiver and connected it directly to the computer and used it like that for 1 month. I thought the problem was in the receiver.  Today the dongle started having problems when plugged directly the computer. Sometimes it works and sometimes it doesn't.  I tried it on several different computers and had the same problem. Then I connected a different mouse to the receiver and it worked fine. The problem was not with the receiver but with the usb dongle. Now I'm trying to open a ticket but I can't create a ticket of any kind, the page always redirects to the beginning. How do I request a dongle replacement. Thanks.