Mice and Surfaces

The razer basilisk mouse has a nice little lip for your thumb to rest on, but my pinky finger tends to drag on the other side as I play and effects my aim. I feel like having a similar lip/rest on the other side would help make more consistent aiming. The rests going out on both sides I feel would give it kind of a ‘stingray’ ish look so I thought that would be a fitting name for the Concept.

Hi. My razer lancehead wifi mouse frequently is freezing. Buttons working, but cursor not moving. After 5-10 sec all is working again.

Hi - I've lost the R DA pro 2 dongle ;( Is it possible to get a replacement in the UK ? Thank you

I bought this mouse specifically to run Macro ingame and had no problems setting up the macro. My question is this. Is there any way to turn off power saving in this mouse? It kind of defeats the purpose to set up a macro to farm afk if the mouse turns off after 15 mins. Thanks in advance for your help...

Hey, since like 4pm CEST today my Naga Pro started entering sleep mode extremely quickly in wireless dongle mode. It doesn't have the same issue when cabled up though. Also I made a little video that I uploaded to my <google drive> where you can clearly see synapse dropping and quickly re-establishing the connection. The end result is that the mouse skips a lot and becomes completely unusable in wireless mode. I figure this is probably a software issue and wanted to raise its attention so here we are.

I have a RAZER Atheris wireless mouse and I bought it almost a year ago. Just yesterday it was working fine. This morning I got up, and found out that it just doesn't work anymore. The mouse USB device has been detected by the computer. But for some reason the DPI light keeps flashing blue as soon as I turn it on, and when I try to move the mouse, it just won't move on the screen.

Our most advanced wireless gaming mouse yet - meet the Razer Basilisk V3 Pro: https://rzr.to/basilisk-v3-pro Upgraded with industry-leading technology from the Razer Focus Pro 30K Optical Sensor to the Optical Mouse Switches Gen-3, unlock your maximum potential with a weapon that pushes the known limits of performance, customization and control.

When will this mouse be officially announced and available at best buy? I've been wanting to buy the v2 version Currently can confirm the following based on the box 1. Usb C 2. Wireless qi charging 3. Bigger skates 4. hyper scroll wheel! (like the one on the basilisk v3 pro I assume) 5. 30k sensor (I assume the same one from the basilisk v3 pro) 6. 1k polling dongle included 7. Same modular side panels that I love What I can't confirm 1. 4k polling Razer please let me know. I REALLY want this mouse and I want to buy it from best buy so a release date would be nice.

i recently bought a razer basilisk x hyperspeed and i've been using it for quite a while but i was wondering if you can use the profiles and switch between different profiles on an xbox series x as example: i've made 2 profiles one profile has rapid click on the left mouse button and the mouse 5 button swiches the profile to the second one i made that doesnt have rapid click on the left mouse button and can switch back to the other profile. but can i also use this on xbox

This is not a common low battery problem. Battery is fine, it can be still charged. It seems the sensor is dead or not detected. The mice is out of warranty so I tear it apart. The issue is still not found. Since it is out of warranty, I guess it is useless to put it on the support page which gets 0 response so far. Anybody has similar issues? https://imgur.com/a/aD1vqMY

Could you do an 8Khz version for the razer basilisk?

A legend returns with an all new, ergonomic form factor - meet the Razer DeathAdder V3 Pro. https://rzr.to/da-v3-pro Now with a greatly optimized, ultra-lightweight design weighing as little as 63g, the Razer DeathAdder V3 Pro features a form factor refined in partnership with top esports pros. Upgraded with the new Razer Optical Mouse Switches Gen-3 for improved tactility and blistering 0.2ms actuation with zero debounce delay. Push the limits of competitive play with extreme performance and unrivalled ergonomics today.

Is the 4khz polling feature on the newer razer mice available when the mice are plugged in?? I have the 4khz dongle for the basilisk, and it works in wireless, but when wired its only 1000.... shouldn't it easily be able to do 4000 wired??

I have a razer deathadder v2 pro wireless. It was working wonderfully until recently when it started disconnecting and reconnecting constantly. I can barely get a click in. I saw someone recommend updating the firmware and I was able to update the dongle (Which was connected through the microusb cable so I know its not the cable) but when I took the cable and connected the mouse to the pc the mouse wont stay connected enough to allow a firmware update. I constantly hear the windows connect and disconnect noise. I tried uninstalling the drivers through device manager but it didnt help. I also tried holding the profile button down for 10 seconds to reset the mouse to factory settings and it did not work either. I quit synapse and made sure windows was updated too. It happens on wired and on 2.4ghz. Bluetooth just says driver issue in the windows bluetooth even though I have uninstalled the driver several times. Thank you for any help.

I was cleaning my mouse and suddenly the scroll wheel is super sensitive, borderline loose since everytime i scroll there's no more resistance.

i want to see my mouse battery Percentage on desktop or taskbar is it possible? its just annoying to open the app all the time. deathadder v2 pro

Hello There! since my last thread regarding which USB Hub would be the best for my HyperPolling Dongle I also have had a nice conversation with a Guy from MSI. He also claimed that putting the Dongle into the USB Gen 3.2 which access directly into the AMD CPU would the best choices, since the USB Hub provided for peripherals such as mouse and keyboard does not support 4k Pollingrate. He said: Generally it would be best to plug it whether into the Typ A 3.2 GEN USB Hub with 10Gb/s Data-Rate or directly into the Typ C USB Hub. Since the Dongle uses a Typ-C-To-A Cable I was now wondering if it would increase it‘s performance if I‘m going to buy a Typ-C-To-Typ-C Cable and plug the Dongle right into the USB GEN 3.2 Typ C Hub of my Mainboard - since Typ C should be way more consistent in it‘s Data Transfer than Typ A. Any recommendations about buying a Typ C to Typ C Cable for the Dongle? I would then, plug it into the Typ C Hub as shown on the Photo:

Hello. I use the Razer lancehead all the time and I was satisfied. These mice are no longer available for sale. Which mouse is the successor to the razer lancehead? I'm left-handed so I need a universal mouse.

I currently use the Razer Viper Ultimate when gaming on my PC. I also have a 2019 Macbook Pro that I play games on and would like to use my same mouse, however, whenever I connect the mouse via dongle adapter (USB-C to USB) it does not have the same responsiveness that I get when using it on my PC. Is there a way I can enhance the connectivity to my Mac so the mouse feels the same on both platforms?

Hi , I wish to get the viper v2 pro but im not sure if its compatible. Has someone tried it on the ps5 please?

Hi, my viper 8khz has failed the update, then turned off. windows\\razer synapse can't recognize it....how i can fix it ? thank you

Hello! Soon is the arrival for my HyperPolling Wireless Dongle for my Razer Viper V2 Pro. Now I‘m questioning myself which USB Port might be the best for plugging it in and if I should plug it in directly or with Cable? Currently I got the standard 2.4GHz Dongle directly in the USB Port of my Mainboard which is associated for Keyboard and Mouse. But I‘m wondering if it would be better to plug it into one of the USB 3.2 Gen 2 (10GBits) USB Ports or at least into a USB 3.2 Gen 1 or USB 2.0. Any suggestions which Port I should use and if I have to connect the Dongle with the USB A to C Cable?

I got a razer viper ultimate from my friend but he lost the usb reciever and the razer hyperseed usb dongle isn't available in my country. Can I use any other usb reciever or does it have to be razers?

Gonna keep this one short... Why would Razer not make this to allow multiple devices to sync to it? I feel like this was a gross oversight in the development. If anyone has a reason to why this should not be the case I would love to hear your thoughts.

I have already tried the following: 1. Blowing compressed air into the buttons crevasses. 2. Restarting my computer and updating to the latest software. 3. Updating the Razer Synapse software. 4. Closing all apps to see if it is a problem with the app. 5. Closing Razer Synapse completely. I am also using a external USB port because the laptop I have does not have USB A connectors on the side, it has USB C. The laptop is a Dell XPS 15" in case that matters. I am not using the mouse wireless because I notice a big delay. I do not think that I did anything to it because it was working completely fine when I got off, and when I got back on it didn't work. I have been using them for Fortnite to quickly hotkey to weapons. Thank you for your time and help. I have already tried contacting support but it says I do not qualify for replacement. I was not trying to get a replacement I just wanted answers.