Mice and Surfaces

I saw this issue on many many reviews of the Mamba Hyperflux before I purchased one myself. I also had the issue and I wanted to share how I solved it. Intermittently (it could take up to an hour to occur), the mouse would lose power, and would take at least 20 seconds to come back. If this happens to you, try lifting the mousepad - with the mouse still on it - a foot off the table. If the power is instantly restored, you have metal in your table. I rearranged my desk so that I no longer have a metal brace going right underneath the mousepad, and I haven't had an issue since.

I just purchased a Mamba Hyperflux, and I have to say that this is the mouse of my dreams. I love it! It is ultra light, never needs charging, and it doesn't have a mouse cord to encumber me. However, I HATE the Firefly surfaces. The only options are a control cloth surface, or a control hard surface. I would pay to get an Acari or Megasoma surface replacement pad so that I could get something with more glide. Is this an option? Or, am I stuck using my NOIDpad (hybrid pad) on top of the Firefly?

ive had the mouse since may 12 this year and ive had no issues but now for no reason the side buttons arent working. They work every once in a while but for like 10 seconds then stop working again. Idk what to do

Hi Razer, Please please please make a wireless version of the Naga Trinity, I'm ready to throw money at you for one of these and I'd imagine a few others would join me. P.S. Sell me a wireless Naga Trinity, seriously. Love, Razza.

I am planning to buy this rig but it is not available in India. Most of the RAZER rigs are not available in India. We have to import it from other countries and have to pay extra for it including the custom duty tax which makes the stuff price to be increased by 20-35% and even more in some cases. Hope RAZER will expand soon in INDIA. I want RAZER to acquire the gaming laptop market here because there are huge customer base but lack of products and products which are available here are either overpriced or not satisfactory specially the gaming laptops. #RAZERFORLIFE

Hi Everyone, Bought the Pro Click to see if it would help with ergonomics and wrist pain. Wanted to add some grip tape, but having issues with creating a template due to the curvature of the mouse. Can anyone help? Thanks in advance.

Does anybody have a rough date when the left handed Naga will release? My current left handed death adder is on its last clicks and they are out of stock. thank you.

I use for a long time allready razer mouses, For a lot more than 10 years i used the copperhead mouses. Since the last one died i changed to the deathadder. I cannot get used to it, Especially Many (unwanted) double mouseclicks which for example result in many unwanted thumbs up in FB :) I have the feelinhg the mouse is too big for me. Any tips for what mouse could me more suitable for me? (I use it allround)

Double Click is a very bad, widespread problem affecting all Razer Mouse The Solution is simple Windows Settings > Devices > Mouse > "Additional Mouse Options" Look for "Double-click speed" and set it to "Fast" As simple as that.... Double Click Problem Solved If this Solution doesn't work, you probably have a bad Switch. As we all know by now... below the overpriced, over-hyped fancy design. Razer uses very low quality, cheap hardware in their products. Its also amazing how Razer Support can be so extremely bad... they will waste your time with pointless, useless troubleshooting like Reinstalling Synapse, Drivers, Firmware, Trying different USB ports... none of that works, its just a complete waste of time. Razer simply doesn't care about the frustration of thousands and thousands of users, they will never acknowledge there is a BIG Problem with a hole line of their products, and will never ever help fix it... even if its hurting their brand reputation really bad and mo

hi i have razer deathadder and i was using like 1 year without problem today like 30 min ago i just install the razer firmware updater after using program my mouse stop working and my pc didnt recognize the mouse i try to use on another pc but it still doesn't work anymore how i can fix this pls help me

Hello, I just purchased a Deathadder V2 from Best Buy a few hours ago. I get home, plug it in, start playing a game of Overwatch. It works fine for 10 minutes. Then the left click only works if I press it SUPER hard. I am assuming this is a hardware issue, but I don't understand how it could possibly happen to a brand new mouse. Maybe I am missing something. THINGS I HAVE TRIED: Plugging it into multiple USB ports Restarting my PC Uninstalling and reinstalling Synapse Plugged in my old mouse and it works fine Would like to know if there are any fixes for this (assuming it's NOT hardware) as it's a brand new mouse. If not I will be returning and maybe looking into a mouse that can handle more than 10 minutes of gaming. Thank you!

Do you have any idea how rare it is? Thank you. https://imgur.com/a/qfn4pYI

Hello Razer - I was excited to see the new v2 linear optical keys on the new huntsman mini. Do you know when these keys will be available on the Huntsman Elite? Let me know cause I will place my order immediately. Thanks in advance.

I’m thinking of buying the Razer Nari soon and to protect my investment I was thinking of purchasing Razer’s headphone case. Does it fit or does it not. Cmon Razer please give me a straight answer, can the Razer Nari fit or should I go some other place to buy a headphone case?

I upgraded my naga trinity to the naga pro yesterday and I'm sorry to say its being returned. The right mouse click on the pro seems to wobble up and down as if the microswitch is 1mm away from the bottom of the plastic, so it gives this flimsy feel which is very off-putting. Video https://drive.google.com/file/d/18XokvmPj3H2Wz5pGWxLq3eDSorHpo_aQ/view?usp=sharing Compared to the trinity where both click buttons are rock solid this is really disappointing to see, as the new 6button layout is amazing. Anyone else have this issue?

Unfortunately I bought my Naga couple of weeks before the NAGA PRO dropped ! Does the sideplate with 6-buttons work on the now older version of the Naga?

i have been using this headset for the last 5 years on ps4. never once have i had a problem with it until last night now i have no audio coming out of the headset at all. any help. my mic still works just i don’t have sound coming out. S/N: HN1424087G01478

As MMO player i would really like to see a newer version of the aging naga trinity, maybe with optical switches in it. do we have any rumors about razer launching a new mmo mouse?

So I have had my Razer Naga 2012 for the last ten or so years, and it has served me well. I haven't gamed the last month or so and when I went to plug in this afternoon, I noticed my mouse side buttons were not responding. Looking at my Razer Synapse I can see the Naga has disappeared. I have not been able to download and reinstall a driver for it; the Naga Epic Driver refuses to recognise it. I did contact the Razer Support to be told that my mouse is no longer supported. Way to go guys. I won't be buying any more Razer products if this is how you treat your customers.

I got a Razer Essential White, and I like it a lot. Except... the white LEDs are *very* bright when there's no daylight around. Here's a photo of what I mean: Is there a way to dim the LEDs or turn them off? I use this mouse on macOS, but I also have a Windows laptop where I could configure it if necessary. Thanks!

Hello guys, I'm looking for a great mouse that have not only vertical scroll but also horizontal scroll ( to scroll horizontal timeline in music / video editing software ). Ideally it would be wireless as well ( : Thank you

my razer wireless mamba suddenly stopped while im playing its 1year and half old the dock doesnt work its giving me error on device manager "unknown usb device (device descriptor request failed" when i plug it via usb dongle my mouse works.

I just bought the Naga Trinity and I know that you can remap the buttons though the Synapse 3, but I was wondering if you could duel function it. I was hoping to change my right click button to keep this as a right click function, and add a bonus DPI clutch because my aim is hot trash. Mainly wanted to use this function for Halo and for Valorant, is there a way for me to have two functions programmed to this mouse?

Just got this mouse but didn't realize razer synapse 3 doesn't work on my mac so I am having trouble figuring out what my DPI is so I can scale my in game settings. :)

I recently got a Razer Deathadder essential, and I downloaded synapse 2.0 (I'm on a macOS). I have no idea what to do because all it says is, "Please connect a Razer Synapse enabled device." What do I do now? My mouse is already plugged in.