My Razer Barracuda X RZ04-0380 isn't connecting to the dongle on PC | Razer Insider
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My Razer Barracuda X RZ04-0380 isn't connecting to the dongle on PC

  • April 28, 2025
  • 1 reply
  • 29 views

When I plug in my Wireless dongle into the PC, the PC connects it, dissconects it, in a cycle until it isn’t registered anymore by the PC,  this happens on my PS4 too. But when I plug the USB C straight into my switch, it works fine. At first I thought it was an adapter issue, so got new USB C to USB A adapter, but that changed nothing.

 

I’ve updated all the firmware and re-paired the dongle and Headset, and it still does the not connecting issue.

Also, sometimes it connects until audio plays through it’ll be connected, and I join a call or Listen to some music and Bam, it doesn’t connect again.

I’ve tried to fix it in whatever way possible.

 

 

Any help would be greatly appreciated.

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1 Reply

Razer.sushi.boi

Hi there, ​@thinkWarmBlackammo873!

 

It seems like we’re leaning toward a dongle defect right here. Is it possible for you to try it on a different computer just to check if the same issue persists? If it does, then drop me a PM along with your headset’s serial number so I can check the warranty status.

 

*Thread locked to curb conversation to PM.


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