Razer vs. Apple & Consumer Rights
Hi, I've been a long time fan of Razer, but I also have a host of other premium products from other manufacturers such as Bangs and Olufsen and Apple. My experience has ranged wildly with each. B&O being absolutely exceptional and willing to resolve issues and repair well beyond warranty, and Apple being hit and miss depending on store and product. With Razer, I have had 2 Leviathan Mini Speakers where both have their battery degrade at a faster than reasonable rate until they no longer hold a charge at all. Question: Has anyone had a product/component replaced outside of warranty but under the Consumer Rights Act 2015? Essentially, the Consumer Rights Act (2015) in the UK states items should be fit for purpose, as described and of satisfactory quality. The time frame for claims is technically unlimited, but referred to as 'reasonable' for the cost and quality of the item - with premium, expensive products having a longer time frame. As the closest competitor to Razer, Apple allows for