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42704 Threads
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greatMagentahome444Insider Mini
posted in Razer Support
Razer Blade 17 2016 does not start after forced turning off, on a frozen windows login screen

Hi guys, unfortunately, on the next day after use my razer blade 17 (2016), it was in hibernation mode, I started it and at the windows login screen, the laptop has frozen. After that, I forced it to turn off, for my surprise, the computer didn't turn on. The fans start, the keyboard turns some weird color lights sequence, screen dead and stuck on It, It does not start. I removed the internal battery and waited some minutes and tried to turn it on with and without the battery and It still stuck. I tried removing the cmos battery as well, waited some time too, and I did the both proceedment, turning on with and without it and no results. Here it is a video showing the problem. https://photos.app.goo.gl/4FpkEmTpgJSSnwKcA Abs: I tried to connect an external monitor, no results. Thanks for any help.

1
Razer.Zionzedd
2 years ago
C
centralZaffregeo592
posted in Razer Support
My Wolverine V2 Chroma Will Not Turn On After I Updated the Firmware

I bought this controller a little over a month ago to play on Xbox. It worked just fine. I took good care of it and it showed zero issues until now. I go to change the sensitivity on my joysticks through the app and it ask me to update the firmware. Takes a minute and then my controller just shuts off. I’ve unplugged everything, restarted my Xbox, and tried a different cord. I don’t have any other controllers so I need to figure this out soon. Also, I would really like it if I didn’t have to buy a new one.

3
Razer.Zionzedd
2 years ago
C
chadhughesInsider Mini
posted in Razer Support
Razer Seiren BT

Hey! I recently got a Razer Seiren BT to use as a microphone when recording videos & TikTok content. When I connect the BT to the Streaming app & phones blue tooth, it takes over the output sound device from my phone, so I cant hear anything. cant find a setting for it in the phone or the streaming app for the microphone. Any ideas?

2
Razer.Zionzedd
2 years ago
S
SlimyGreenparkthink392
posted in Razer Support
Dose the RAZER BARRACUDA work with Xbox ?

Dose anyone know if the razer barracuda work with console like Xbox ?

1
Razer.Zionzedd
2 years ago
F
fastguideTrueBlue136
posted in Razer Support
No 7.1 surround sound option in sound settings for the blackshark v2

No 7.1 surround sound option in sound settings for the blackshark v2 ^as the title says i have only a stereo how do i fix this and allow 7.1 surround sound, as this is the blackshark v2 i found out that the 7.1 surround sound software doesnt work and only the sound card allows this.

1
Razer.Zionzedd
2 years ago
A
aeroSonicSilverpulse784
posted in Razer Support
Need BIOS/Razer blade 15 base model 2020(RZ09-03519w11)

Hi. I have this laptop. Bought on ebay from third party. He himself bought on amazon. Been working fine. Till one day it started working weird. 1. Been getting BSODhttps://answers.microsoft.com/en-us/windows/forum/all/razer-blade-15-2020basem-driverpowerstatefailure/7f7bdb42-8028-49f4-a13c-edce5622902c my thread. 2. Wont turn off. Power button wont work. If you go windows-shut down it would get bsod. Then restart and get stuck on windows logo. Then you have to hard reset it. After hard reset it wont turn on. You have to hard reset it like 8-10 times till to get it turned on. After ,though, if you want to turn off the same thing happens. 3. Charging indicator still shows charging even though it’s unplugged. 4. Can’t control fans. 5. Have brought it to repair shops: RAM, SSD and other parts are fine. They said its the bios thats not working fine. But ther couldn’t fine the right bios. Dont have an authorized razer rapair shops at my country. So thats why im here. Would love any king of h

1
Razer.Zionzedd
2 years ago
T
tacoma50Insider Mini
posted in Razer Support
razer blade 2018 rz09-02705 w11 device manager shows drivers needed

Razer Blade 15" Base (2018) | RZ09-02705 laptop Razer laptop shipped with w10, but was upgraded 3 months ago to w11 and worked fine at w11. Razer laptop would not boot from 1st ssd drive and system recovery fails installed w11 on 2nd 2tb drive very odd, there is no way to boot laptop from 2nd drive!!! I have never seen this before first 128gb ssd had failed, purchased new 256gb ssd installed w11 on new ssd installed all w11 updates installed intel updater, ran intel updates had some PCI devices in device manager with unknown status as !! I installed this driver: intel_chipset_10.1.16.5 from razer https://mysupport.razer.com/app/answers/detail/a_id/3640/~/razer-blade-15%E2%80%9D-base-%282018%29-%7C-rz09-02705-support and the !! devices were gone :-) I had run thunderbolt driver update from razer, but I dont think that did anything to help with !! devices re-ran intel updater internal charging port port cable plug was not inserted all the way into motherboard housing, charging d

1
Razer.Zionzedd
2 years ago
T
Tomatourbanguide471
posted in Razer Support
Unable to run Security updates from Razer

Hi and thank you for reading my post. I'm having trouble running the updates listed under 'Intel security updates' from the Razer Support pages. The same goes for the 'Single Click Updater' under 'Drivers & Downloads'. Most of the installers starts by displaying the message "This firmware tool is for use only with Blade and compatible system." from which the only option is to close the installer. One installer doesn't seem to start at all. Please see the attached file for screenshot. I'm running a fresh install of Windows 10 Home edition on a Razer Blade 2016 RZ09-01952 and have tried starting the updates with 'Run as administrator'. Does anyone have any similar experiences or know what could be the cause/solution here?

1
Razer.Zionzedd
2 years ago
P
PatrickEganlandria
posted in Razer Support
Guide to Remove Blade 2022 battery

Is there a guide or video kicking about for removing a battery for this laptop? I can find ones for previous years but they look a bit different and I don’t wanna mess anything, thanks

0
P
2 years ago
fastheavenBlueLagoon481
fastheavenBlueLagoon481Insider Mini
posted in Razer Support
Hammerhead tws pro left earbud draining faster

Its been 2 days since i m using my earbuds and upgraded to latest firmware version also through razer app. But i noticed that after fully charged my left earbud battery drains faster than right its like 12 to 15% difference between both. Is it a defect or is it due to razer uses left earbud to connect to device and right bud to connect to left earbud as on internet i read other companies uses vice versa.

1
Razer.Speedcr0ss
2 years ago
J
JackWinchester
posted in Razer Support
Razer blade 13

Heyo does anyone know if there's anyway to get a new motherboard?

1
Razer.Speedcr0ss
2 years ago
C
CorbinPutnall
posted in Razer Support
Kiyo Pro

Just bought a Kiyo Pro webcam, but every time I plug it in the computer comes back with a power surge warning saying my USB port can't handle the power required. Does this cam have an unusually high power requirement or is there something wrong with the cord?

1
Razer.Speedcr0ss
2 years ago
T
Tahwo
posted in Razer Support
The color pattern or backlight of the razer keyboard?

How do i change the color pattern or backlight of my razer keyboard?

1
C
2 years ago
I
interactiveWaterspout622
posted in Razer Support
on-board memory doesn't seem to work

I've saved page up and down to hypershift + scroll wheel but it simplyh doesn't work. It actually just outright bugs out. The mouse ends up sending an infinite number of page down commands once i hypershift and scroll.And it's hard to get it to stop. I put it on on board memory. Doesn't the mouse have that?

3
Razer.Speedcr0ss
2 years ago
C
ChristoferJones
posted in Razer Support
Clear Razer Silver Wallent Balence to 0

I have 500,000 Razer silver points pending and in order for them to appear i currently have 677 points and the max is 500,000 razer silver. they won't show until my account is 0. How can i clear my account if 1000 is the smallest item on the menu?

1
Razer.Speedcr0ss
2 years ago
kiddjam
kiddjamInsider Mini
posted in Razer Support
huntsman v2 TKL in synapse profile cannot transfer to on-board memory

huntsman v2 TKL in synapse, my profile cannot transfer to on-board memory as the software suggest, I cannot drag the profile to memory slots, but after I unplug and plug it in again, the slot is renamed, but still have that exclaimation mark on the right.. and I still cannot drag directly to the on-board memory slots, it will show this error message as in the image. huntsman v2 TKL - cannot drag profile to memory slots. https://i.postimg.cc/0yvRmDW2/Untitled-1.jpg synapse version 3.7.0630 https://i.postimg.cc/0yCgCjFG/Screenshot-1.png huntsman Tournament Edition - this keyboard worked. I tried this keyboard it still working fine, and this new version of synapse fixed one annoying but small issue, which is, if synapse was launched first, then I plug in Huntsman TE it will show in synapse but we cannot access by clicking the keyboard legend or "keyboard" link above.... wierdly this 0630 version fixed it, we can hot swap this keyboard.... please help please help I want both of my Hunt

1
Razer.Speedcr0ss
2 years ago
T
Techorb
posted in Razer Support
BlacksharkV2 microphone not recognized by pc

I recently bought a BlacksharkV2 headset and the sound is great, but my pc doesn't pick up anything from my microphone. I have followed all the steps in the Razer troubleshooting guide video. The microphone is read when I plug the headset into my laptop through the sound card, and when I plug the microphone attachment directly into the mic input jack (though it can't hear me very well from so far away). I have restarted my pc, used every usb slot I have, reinstalled the device, updated drivers, deleted, then later reinstalled synapse, and the mic input is simply not read anywhere. (I have done this with the mic button depressed and popped out, so it's not just I muted and can't figure out how to unmute) What is the issue? Could it be that my pc has such an old internal sound card that it just can't recognize the newer input? Is it an issue with Razer's sound card itself?

1
Razer.Speedcr0ss
2 years ago
K
KitsakiT
posted in Razer Support
RAZER KITTY HEADSET KEEPS DISCONNECTING

I closed synapse app, reinstalled and updated synapse and tried to move the headphones around, they still disconnect and reconnect, when they reconnect the mic mute and some sort of usb plugin keeps turning on and off and small screen freeze.

3
Razer.Speedcr0ss
2 years ago
F
Francesco_M1
posted in Razer Support
razer synapse does not work

hi guys I have been having problems with razer synapse for days, I start the pc and it asks me to login. I do it and after 2 minutes it asks me for it. I have tried everything but nothing works, I cannot use the app due to this problem

1
Razer.Speedcr0ss
2 years ago
A
arushnath28
posted in Razer Support
Use custom RGB Pattern while Booting

Currently, while I am booting the RGB pattern is set to the default spectrum cycling with all the colors. How can I set this to a static color or a custom pattern while it is booting?

1
Razer.Speedcr0ss
2 years ago
Z
ztoic777
posted in Razer Support
SILA in access point or mesh mode

Hi If using the SILA router in AP mode, are the onboard ethernet ports still usable? If set as Mesh, are the onboard ethernet ports still usable? thanks!

0
Z
2 years ago
B
Burlywoodcampever790
posted in Razer Support
god of war bought in razor gold.

i bought god of war 4 days ago and till now,i didnt receive anything.i contacted the razor support and they only told me to wait.i think this is unreasonable.but when i check my transaction record i found there's two purchases but i only bought one (at that moment i only have 263 lira in my wallet).i think something went wrong when i paid.anyone can let me know what i can do to receive my PIN?

1
B
2 years ago
B
Boodl3zInsider Mini
posted in Razer Support
Razer Kraken Headphones picking up played audio

I was told recently that my headphones have been echoing quite a lot. After some testing, I discovered that the mic was picking up any audio played on the same device and apparently it was so bad they had to mute me. I've tried configuring things according to youtube videos and even changed the included 3.5mm female to 3.5mm input & output male splitter from the front mic/headphone ports to the motherboard. And while this did help a bit, any audio played by the headphones still gets picked up by the microphone. Any help with fixing this?

2
Razer.Speedcr0ss
2 years ago
I
interactiveWaterspout622
posted in Razer Support
on-board memory doesn't seem to work

I've saved page up and down to hypershift + scroll wheel but it simplyh doesn't work. It actually just outright bugs out. The mouse ends up sending an infinite number of page down commands once i hypershift and scroll. I put it on on board memory. Doesn't the mouse have that?

1
Razer.Speedcr0ss
2 years ago
C
CloudedMind
posted in Razer Support
Tips for removing the gas piston from an Iskur

The piston in my chair went out, got a replacement in but I just can't figure out a way to remove the old one... I've basically soaked it in 2 different penetrating oils/lubricants, taken every chisel/mallet combo i could and even tried to turn and pull it out with a pipe wrench with breaker bar I'm completely out of ideas at this point

2
Razer.Speedcr0ss
2 years ago

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