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42550 Threads
S
sadlyfkys
posted in Razer Support
Razer Kraken X Mic not catching any audio.

Hello, I just recently bought the Headset and once I unboxed it and all, I tested if the audio and mic is working and I found out that only the audio part is doing well. I tried the guide in the support page to solve the issue but it still doesnt fix the issue. It only catches the mic audio if I change the input device via discord. I appreciate any response in advance.

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2 years ago
L
LemonsL
posted in Razer Support
Razer Nari Ultimate Not Turning on at all

I have had this headset for over a year now, no problems then all of a sudden yesterday it decides to stop working. Ive held the power button for a number of minutes, tried while plugged in, tried different cables, tried putting the usb in a different spot. Does anyone have any ideas? The red light wont even turn on.

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2 years ago
E
emanueol
posted in Razer Support
Unable to fit razer supplied cable into mouse basilisk ultimate

Am I the only unlucky buyer of this mouse that have the problem described on title ? I found on the walls of the way cable supposed to get through till it reaches the micro usb entrance two plastic lines with 1mm or less height and less than 10mm width, but which seems to prevent cable to slide in ... so im wondering whats happened on a premium expensive mouse i bought in amazon spain which told me i need to contact razer as amazon only refunds on 1st month and i purchased mouse 5 weeks ago.. but only yesterday decided to try the cable, just to find out this surprised.. Any feedback would be greatly appreciated. Thanks

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2 years ago
J
Jimmaul
posted in Razer Support
Port forwarding issue for helium hot spot

I did port forwarding in razor sila and created a inbound rule for my helium hotspot using this info linkhttps://mysupport.razer.com/app/answers/detail/a_id/2006/~/how-to-set-up-port-forwarding-in-the-razer-sila but still the port is closed. I am trying to forward open port for 44158

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2 years ago
S
senneth
posted in Razer Support
Razer Blade 15 ADV Model - Audio Jack Earpiece Mic Low Volume

Device: Razer Blade 15 (i7 10th Gen) (RTX 2070 SUPER Max Q) I noticed that whenever I talked into my earpiece mic, I'd have to bring that shit close asf to my mouth for it to make be loud enough for the other party to hear my voice. It seems like if I don't bring the mic literally next to my mouth, the sound would be barely audible. Note - Earpiece = Earpods, Samsung earpiece etc basically your standard earbud with an attached mic. Tried many different earpieces that yielded the same result. Screenshot 1 - The Green bar barely breaks past the 2nd bump and the highest it would go would be to the 3rd rocker. I'm going to check out my cousin's model which is the same one and I don't remember hers having the same issues. ScreenShot 2 - This was after a clean factory reset by the way. Before the reset, I basically changed Realtek to "High Definition Audio Device" Therefore, there were now 2 options - the Laptop's integrated mic itself and the mic in the earpiece, this seemed to slightly

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2 years ago
D
Daniky
posted in Razer Support
"Razer Rogue 15 Backpack V3" sizes an 15,6 inch laptop?

Hi, I have an Asus Rog Strix GL15 laptop which is 15,6'. It would fit in this backpack or should I get the 17' version. There's a difference of 50$ more or less and it would be great to know if I could buy the 15' version. Thanks to everyone for reading and answering. Have a nice day

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2 years ago
T
Twisted_Reject
posted in Razer Support
Razer Seiren Emote Mic not working properly

my seiren emote mic wont react to follows subs raids hosts or donations it does react to chat messages and bits please help

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2 years ago
P
PerufastLAPISLAZULI707
posted in Razer Support
Razed thresher Xbox mic not working

Last night I was playing over watch and all of the sudden my mic stopped picking up my voice. Does anyone know how to fix it?

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2 years ago
X
xp9ndax
posted in Razer Support
Razer Kraken Pro V2 not showing in the Razer Synapse Software

I have registered it in the warranty.

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2 years ago
2
2002nk
posted in Razer Support
Right mouse button has two levels of clicking

Hello everyone, so i got a razer basilisk v3 and i have been using it for like 3 weeks now and just today i noticed a strange feeling clicking the right mouse button. it feels like it is sticking to the pushed down position, even if i do not push it down. Im wondering, what to do now... can i maybe fix the problem

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2 years ago
N
NgaeZeaY
posted in Razer Support
I have registered Barracuda x products and I haven't received the Activation code

I registered Razer barracuda x product, did not receive the activation code for 7.1 surround soud, what should I do?

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2 years ago
N
NovaDev
posted in Razer Support
Razer Barracuda X Dongle Lost

I have lost my dongle for my Barracuda X. I cannot find a replacement in the store. How do I get another?

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2 years ago
0
00jaredInsider Mini
posted in Razer Support
Blackshark v2x mic extremely quiet

Hello! ive bought a blackshark v2x a few days back and when testing the microphone its extremely quiet and no one can hear me that well, is there anyway to fix this?

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2 years ago
F
freshVeronicaville938
posted in Razer Support
Kaira Pro Sound Quality/Connection issues

I bought the Kaira Pro while waiting for my Xbox to show up, I bought them to use with my phone/PC/Xbox since I use all 3 and these headphones sounded ideal. The sound quality seems terrible and they sound like they top out volume wise at ridiculously low levels. The sound issues persist on all devices so it isn't a PC issue or phone issue, I'm not sure what i can do to change this aside from just returning them. Any ideas?

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2 years ago
V
venturesmartPaleBlue895
posted in Razer Support
Razer Nari Ultimate for Xbox one- I cant figure out how to connect it to my PC.

The xbox one dongle I bought, doesnt seem to do anything. It wont download the software when I plug it in, and therefore my headphones cant pair to my PC. Ive been trying for days and nothing is working. I need help. :( How do I actually use these headphones for PC?? I dont have an xbox one but everything online said I can use these on PC.

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2 years ago
D
DeepPinkclassicheaven571
posted in Razer Support
razer blade 15 2021 mic doesn't work

Hi, My mic doesn't work. I have tried to reinstall the driver(Realtek), but it didn't help at all. I have run out of ideas. My laptop is quite new machine. Any advice on this one please?

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2 years ago
R
RazeRise1
posted in Razer Support
Razer Blade 15 - Webcam 720p?

I recently got a used RB 15 of amazon and the webcam I heard was 1080p but when trying it out it says 720p and there's no option to change it? Did I get an older model or is there a workaround.. It's a 3070RTX w/ 10850h. Thanks.

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2 years ago
K
k0tontai
posted in Razer Support
Razer opus

Razer opus không kết nối được với điện thoại iphone XS Max. Tìm bluetooth không thấy thiết bị razer opus

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2 years ago
dikoyyy
dikoyyy
posted in Razer Support
kraken ultimate issue

My razer kraken ultimate headphones randomly pop, then disconnect and reconnect. This started recently, and everything has been fine since now. I have tried a different usb port, I have reinstalled synapse, all to no avail. Can someone please help me figure out if I need to get a new pair of headphones?

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2 years ago
P
parkVistaBlu
posted in Razer Support
Lost my Back up Code and also phone number

im already change my phone and phone number, i hv also lost my back up code how to do?

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2 years ago
M
MysteryMan001
posted in Razer Support
Razer X Lite sound problem.

For some reason, my audio on everything, including google chrome, games, discord, everything is incredibly low, and i don't know what to do to fix it, please help.

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2 years ago
H
headIguanaGreenGARNET203
posted in Razer Support
7.1 Activation code lost for kraken x

Hello, 1 year ago I bought the kraken x from amazon, and now I lost the activation code for the 7.1 sound. Can you healp me please?

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2 years ago
S
solositeMagenta271
posted in Razer Support
My Kraken X microphone sounds terrible!

Hello, before I say anything this started happening AFTER I factory restarted my computer. I got that out of the way, anyhow. My microphone sounds so bad, like loud, bass booted, ect. I can try to do a sample recording if youll like. I plug into my phone, or other devices such as my PS4 and it works perfectly, only when I go on my laptop it decides to be a pain in the butt. Ive resurched as much as I can, did as many solutions I founded. Please help.

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2 years ago
C
Catteh
posted in Razer Support
Razer Blade 14 (3060) Battery Life

Hey yall, I got the Razer Blade 14 a few days ago and While its been great to use while plugged in the battery life has been extremely disappointing otherwise. I've tried all the things suggested on the Razer Website for improving the battery life, however I still can hardly get anything over 2 hours even while just browsing YouTube or writing in word. I don't really know what to do about this because I need to be able to bring my computer places without bringing the charger so this is extremely disappointing for me for a computer of this price. Please let me know your suggestions.

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2 years ago
P
PineGreenloadeasy697
posted in Razer Support
Razer headphones activation code

i got some headphones a while ago but i activated them to the wrong account is there a way i can move the code over because it says the code has been used

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2 years ago

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