Huntsman mini broke my windows | Razer Insider

Huntsman mini broke my windows

A
I just bought the huntsman mini which I totally love in terms of look and feel... but I'm returning it right away :(
This is the 2nd time I buy a razer product and have to return it, both times the product had so much potential and both times seems like "lack of test" is the reason the product is barely usable, a real pitty cause I truly love the look and feel.

Well, I go to the point. Got the keyboard yesterday and I wasn't able to use the "onboard" profiles, synapse lets me load them and all that but when I cycle trough them in the keyboard with synapse turned off they do not work (I always get the same "Spectrum cycling" lighning no mater what I loaded into the profile).

So I headed to the support page for the keyboard and found that there is firmware update, I though "Great! this might fix the issue"... After installing the driver the keyboard FN combos were messed and the windows taskbar unusable, the FN combos were fixed once I launched again synapse but the windows taskbar is broken for the span of 4 to 5 minutes every time I start windows (that is simply unbearable, I have to reinstall windows now but I cannot keep a keyboard that I know can cause that, not the keyboard itself, but the support attached to it).
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384 Replies

C
well, it seems like my startup is still wonky but it works.
I
marthofdoom
It certainly is improved. Still seems a little off.


https://rzr.to/XmKWq

WOW THANK YOU THIS FIXED THE ISSUE FOR ME
R
Yes, works for me now as well! No need to refund then 🙂
P
Testing it now so far so good on the intel system that it was having trouble on before. I wish they would tell us what the issue was though.
R
Just tried the firmware update, seems to fix the issue.

XanxoGaming
S
Huntsman TE TKL here. Still broken after trying everything. Also have a Ryzen CPU (3700x on B450 board)
S
santivander
Huntsman TE TKL here. Still broken after trying everything. Also have a Ryzen CPU (3700x on B450 board)


Shows that Razer does not even have a clue on which products are affected. It is hardly imaginable coming from Razer but I think most have accepted that and moved on. Maybe that will take another 3 months.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! For those who have a computer with an AMD processor and experiencing lag/freezing while using the Razer Huntsman Mini, please update your keyboard's firmware by clicking the links below:

Feel free to update this thread or send me a PM should you still experience the issue.
O
Razer.Speedcr0ss
Hey everyone! For those who have a computer with an AMD processor and experiencing lag/freezing while using the Razer Huntsman Mini, please update your keyboard's firmware by clicking the links below:

Feel free to update this thread or send me a PM should you still experience the issue.


Well, that firmware update crashed my pc, bluescreen. Am now installing windows for the third time since i bought the huntsman mini a couple of months ago. There is no way i will connect it to my pc again. Will return and buy another kb, not interested in keeping my viper ultimate either.
O
oOjolaOo
Well, that firmware update crashed my pc, bluescreen. Am now installing windows for the third time since i bought the huntsman mini a couple of months ago. There is no way i will connect it to my pc again. Will return and buy another kb, not interested in keeping my viper ultimate either.

It turns out i am not installing windows, since my pc crashed again while trying to install.
P
Razer.Speedcr0ss
Hey everyone! For those who have a computer with an AMD processor and experiencing lag/freezing while using the Razer Huntsman Mini, please update your keyboard's firmware by clicking the links below:

Feel free to update this thread or send me a PM should you still experience the issue.


Just to clarify the keyboard was giving my intel setup issues too but I haven't run into any after updating the keyboard firmware.
O
oOjolaOo
It turns out i am not installing windows, since my pc crashed again while trying to install.

Im must say that i am amazed!! After seferal atempts of both trying to repair and reinstalling windows, and it was crashing no matter what. I just now got my pc up again after formatting my windows drive and installing from scratch. I am interested in what that firmware update are doing, i never seen something like this, and from a keyboard.
S
Razer.Speedcr0ss
Hey everyone! For those who have a computer with an AMD processor and experiencing lag/freezing while using the Razer Huntsman Mini, please update your keyboard's firmware by clicking the links below:

Feel free to update this thread or send me a PM should you still experience the issue.

Any news for us Tournament Edition users? I had to reboot my pc 3 times just now to get explorer to even RESPOND.
Razer.Speedcr0ss
Userlevel 7
santivander
Any news for us Tournament Edition users? I had to reboot my pc 3 times just now to get explorer to even RESPOND.


Hey there! I'll share this with the team as they need to look at the Razer Huntsman Tournament Edition too. By the way, are you using a PC with an AMD processor with either B550 or X570 motherboard?

Hey everyone! Thanks for the feedback. I'll cascade this to the team. By the way, If you have a computer with an AMD processor and B550 or X570 motherboard, please check this thread/spreadsheet. Our devs added this in their investigation. If in case your system has this hardware, please contact AMD through this thread with the online service request form.
W
O my good!!! I am a really happy, I have this problem for months with amd cpu ( ryzen 3600xt ) but with my old pc I have zero problems ( intel )
Now I am fine, this fix the issue for me, thank you and thanks razer!!
Razer.Speedcr0ss
Userlevel 7
wizezjj
O my good!!! I am a really happy, I have this problem for months with amd cpu ( ryzen 3600xt ) but with my old pc I have zero problems ( intel )
Now I am fine, this fix the issue for me, thank you and thanks razer!!


Thanks for confirming! I'm glad that it help. Cheers.

Hi @polyKenyanCopperclub810. Please send me a PM as I need to get details from your computer so I can send it to our Support Team/devs.
S
Razer.Speedcr0ss
Hey there! I'll share this with the team as they need to look at the Razer Huntsman Tournament Edition too. By the way, are you using a PC with an AMD processor with either B550 or X570 motherboard?

Hey everyone! Thanks for the feedback. I'll cascade this to the team. By the way, If you have a computer with an AMD processor and B550 or X570 motherboard, please check this thread/spreadsheet. Our devs added this in their investigation. If in case your system has this hardware, please contact AMD through this thread with the online service request form.

Hi. Ryzen system here but using b450 chipset, so not related to AMD recent issues. Also never had an issue before having this keyboard
R
Sad update from my side. The keyboard worked flawless for 2 days with the new firmware 1.12 but has now again problems with e.g. the key P and G not being recognized at all or lagging behind.
I changed the USB port, reinstalled Synapse driver (could not reinstall the firmware though) checked for new Windows update - nothing worked. I unplugged the keyboard and tried it on my laptop. Worked perfectly there.
I plugged it back into my AMD PC and it worked fine for the first minute! Then the issues returned.
Razer.Speedcr0ss
Userlevel 7
That's noted, santivander! Please send me a PM as I need to get information from your keyboard, computer, and the Synapse logs.

Thanks for sharing Riskerino! Sorry to hear that the firmware didn't fix the issue for your setup. Please send me a PM too.
T
Blackwidow V3 here with same issues

TR 3970x
Strix TRX40
Win10 latest build

Hope to get a fix soon
ChillyRide
Userlevel 1
Guys need some feedback. Does anyone, during playing, expirience rare random key stuck? Im trying to reproduce it but its very rare, character moving in 1 direction, like Im pressing W key, pressing another button fix this.
C
ChillyRide
Guys need some feedback. Does anyone, during playing, expirience rare random key stuck? Im trying to reproduce it but its very rare, character moving in 1 direction, like Im pressing W key, pressing another button fix this.

Yeah i have similar issues, sometimes some keys just wont work.
R
Razer.Speedcr0ss
Hey everyone! For those who have a computer with an AMD processor and experiencing lag/freezing while using the Razer Huntsman Mini, please update your keyboard's firmware by clicking the links below:

Feel free to update this thread or send me a PM should you still experience the issue.

Works for me too
P
Yep getting occasional certain keys not registering on intel 8086k setup. The firmware change helped but it did not fix everything.

Its also not a mechanical issue with the keyboard because the keyboard can work fine when plugged into new systems for a while.
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for the feedback. For those who are still experiencing the issue, please send me a PM together with your computer's Razer Synapse 3.0 logs. Ensure to save the files via Google Drive or to any online drive and paste the shareable link in your message. Also, for those who are non-AMD system users, refrain from installing the firmware as it can brick your device.
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