Huntsman mini broke my windows | Razer Insider

Huntsman mini broke my windows

A
I just bought the huntsman mini which I totally love in terms of look and feel... but I'm returning it right away :(
This is the 2nd time I buy a razer product and have to return it, both times the product had so much potential and both times seems like "lack of test" is the reason the product is barely usable, a real pitty cause I truly love the look and feel.

Well, I go to the point. Got the keyboard yesterday and I wasn't able to use the "onboard" profiles, synapse lets me load them and all that but when I cycle trough them in the keyboard with synapse turned off they do not work (I always get the same "Spectrum cycling" lighning no mater what I loaded into the profile).

So I headed to the support page for the keyboard and found that there is firmware update, I though "Great! this might fix the issue"... After installing the driver the keyboard FN combos were messed and the windows taskbar unusable, the FN combos were fixed once I launched again synapse but the windows taskbar is broken for the span of 4 to 5 minutes every time I start windows (that is simply unbearable, I have to reinstall windows now but I cannot keep a keyboard that I know can cause that, not the keyboard itself, but the support attached to it).
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384 Replies

J
PaszZhitaa


/razer-huntsman-mini-taskbar-start-up-firmware-slow-fix-here.70991/
M
Razer.Speedcr0ss
Hey everyone! Thanks for the feedback. For those who are still experiencing the issue, please send me a PM together with your computer's Razer Synapse 3.0 logs. Ensure to save the files via Google Drive or to any online drive and paste the shareable link in your message. Also, for those who are non-AMD system users, refrain from installing the firmware as it can brick your device.

I experienced unexpected behaviour with the new firmware. Previous issue was definitely gone, however I still experienced system lockup after some time. I have submitted most recent logs using synapse, and have unplugged keyboard and stopped synapse form running to test if it is indeed the keyboard that has caused it.
M
Anyone else come across an issue following updating the firmware where the fn keys are not registering the fn function when clicked? Eg the left arrow key when pressing fn inputs a j rather than moving left
Razer.Speedcr0ss
Userlevel 7
Hi marthofdoom! Do you have a support case number? Feel free it to me via PM so I can check its updates.

Hey MattF1! Are you using a system with AMD chipset and Razer Huntsman Mini? Please send me your computer Razer Synapse 3.0 logs via PM. Ensure to upload the files via Google Drive or to any online drive, then paste the link in your message.

Hey santivander! Which switch version does your keyboard use? Is it the linear optical switch? Please send me your Razer Huntsman Tournament Edition's serial number together with the computer's Synapse 3.0 logs and upload it via online drive just like the steps I mentioned above.
V
I have the same problem with my Huntsman Tournament Edition. Is there a firmware fix available for my keyboard as well?
M
Razer.Speedcr0ss
Hi marthofdoom! Do you have a support case number? Feel free it to me via PM so I can check its updates.

Hey MattF1! Are you using a system with AMD chipset and Razer Huntsman Mini? Please send me your computer Razer Synapse 3.0 logs via PM. Ensure to upload the files via Google Drive or to any online drive, then paste the link in your message.

Hey santivander! Which switch version does your keyboard use? Is it the linear optical switch? Please send me your Razer Huntsman Tournament Edition's serial number together with the computer's Synapse 3.0 logs and upload it via online drive just like the steps I mentioned above.


Thanks for your reply, you should now have a PM from me. If you need any more info or later logs seen as I've had both the issues again today please let me know 🙂
Y
Same situation here, opened RMA case yesterday at my local reseller, because we don't have official Razer support on Argentina.

In my case, It's a Huntsman Mini w/Purple Switches. Explorer taskbar was fixed after firmware upgrade but I've repeatedly noticed sticky keys or multi keys registered or even none keys registered when pressed.
It's very annoying because I mostly use this keyboard to competitive csgo, I'd to change back to my old blackwidow keyboard :(

Any assistance you can provide would be greatly appreciated
ChillyRide
Userlevel 1
yamilsze
Same situation here, opened RMA case yesterday at my local reseller, because we don't have official Razer support on Argentina.

In my case, It's a Huntsman Mini w/Purple Switches. Explorer taskbar was fixed after firmware upgrade but I've repeatedly noticed sticky keys or multi keys registered or even none keys registered when pressed.
It's very annoying because I mostly use this keyboard to competitive csgo, I'd to change back to my old blackwidow keyboard :slightly_sad:

Any assistance you can provide would be greatly appreciated

I think we all have this issue for now. I can confirm having smth like that to. waiting for another fix.
I
So I join the club, I got a Huntsman Mini from Razer official store in Mercadolibre (which is like a latin ebay), as soon as I plugged the Mini the taskbar froze, keys I and O don't work, randomly they start working, some days they do some they just simply don't register. Plugging this thing makes my PC go crazy, I also have an AMD CPU.

I tried all the steps Razer provided but did not work. Now the store does not want to honor the warranty and now I have a beautiful paperweight.
Razer.Speedcr0ss
Userlevel 7
IslamicGreenheadbus545
So I join the club, I got a Huntsman Mini from Razer official store in Mercadolibre (which is like a latin ebay), as soon as I plugged the Mini the taskbar froze, keys I and O don't work, randomly they start working, some days they do some they just simply don't register. Plugging this thing makes my PC go crazy, I also have an AMD CPU.

I tried all the steps Razer provided but did not work. Now the store does not want to honor the warranty and now I have a beautiful paperweight.


Hey there! Please send me a PM or submit a case to our Support Team by clicking this link.
K
Just purchased the Huntsman TE TKL, day 1 of owning it (yesterday) and here I am with the same issue as everyone. Seems there is no fix? Running on an intel i7-10700k + z490 mobo.
S
Kerune, try disabling every HID Compatible device in your device manager, keep in mind that you might disable your mouse so be careful, and you'll be able to note it after you restart. After this you have to restart to see if its working. But atm this has done the trick for me
Y
Ok, so my reseller send me back a Huntsman TE TKL this time. Guess what? Same sh!t happends.
Please, fix it :(
Some keys not registered, multi keys when pressed. Impossible to play serious in a competition with this keyboard...
Razer.Speedcr0ss
Userlevel 7
Hey everyone! Thanks for sharing your experiences while using the keyboard. Please be aware that our team has been notified that even after the firmware update (for AMD users), the issue persisted. On the other hand, there is an Intel user that needs to be assisted. I've seen that there are Razer Huntsman TE/Huntsman Elite users who claimed that they are experiencing the issue too. One user advised that it is happening in Razer Blackwidow V3, but it is still under investigation. Please help us report it to our devs by sending the following:

a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.)
b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click “About”).
d. Razer Synapse 3.0 logs.

Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.
A
Firmware update defo helped a lil with the windows issues but it did not fix the problem with some keys not being registered properly they all light up and all, but some keys (in my case the letters: m, r, t, y) won't register like 70% of the time. Huntsman Mini red ver here.
Razer.Speedcr0ss
Userlevel 7
AngryG68
Firmware update defo helped a lil with the windows issues but it did not fix the problem with some keys not being registered properly they all light up and all, but some keys (in my case the letters: m, r, t, y) won't register like 70% of the time. Huntsman Mini red ver here.


Thanks for sharing! Does the key not registering issue happens right after the update or even before the update? Please be aware that the firmware for the Razer Huntsman Mini was designed for the lags/freezing behavior while connected to an AMD-operated computer. I'll report this back to the team.
I
AngryG68
Firmware update defo helped a lil with the windows issues but it did not fix the problem with some keys not being registered properly they all light up and all, but some keys (in my case the letters: m, r, t, y) won't register like 70% of the time. Huntsman Mini red ver here.


I am in the same boat with i and o. Sometimes they wrk sometmes they dn't when I play games they usually regster.
Razer.Speedcr0ss
Userlevel 7
IslamicGreenheadbus545
I am in the same boat with i and o. Sometimes they wrk sometmes they dn't when I play games they usually regster.


Were you able to contact our Support Team? If you haven't, please send me a PM together with your device's serial number so I can help you submit a case as the team wants to get each affected user's Razer Synapse 3.0 logs and Window version. Let's continue our conversation there.
A
AmaranthPinkeasybox748
I'm having the same issue. On first boot I usually have to sign in / out / in to be able to make the click-to-show-taskbar work. I only coincidentally found out about this thread and my Huntsman Mini being the culprit after searching for other issues I have with this keyboard (the LED of a single key not working, FN+CTRL+number not working to change the lighting, etc).
I prefer to not to have to install Synaps to get this thing to work properly.

I can confirm my issues have also disappeared with installing firmware 1.32.00 (AMD 5900x / Asus Strix x570-I).
A
i bought a huntsman te last year aug, facing the same problem. i have to start my pc without a keyboard plugged in, then i plugin the keyboard. otherwise my 6sec booting beast of a pc boots in 5 minutes. It happens again (lesser delay than boot delay) if i logoff and log back in again. Whats the point of having a fancy keyboard if it slows down a newly built beast of a pc. can i return this. i hate this keyboard since the day i bought it. i wish i could try keyboards before buying them.
Case: (*Omitted)
it has all screenshots and logs you requested.
N
Same here just bought a Huntsmant TE, and I'm having slow boots and task bar issues..
G
At least let us downgrade to one of the earlier versions (as someone pointed out in this or another thread) that worked. Worked for me until it forced an update back in november. Since then it takes 30 sec to 1 min to get past the login screen, and when I'm in I have to press the Windows key to to have my task bar wake up. Sometimes it won't and I have to manually reboot my PC. Also, there are occasionally keys that should register, but don't.


Seeing as how that's not tenable I've had to switch back to my 24€ Logitech keyboard. Quite amazing how that works flawlessly (and has since 2016!) but my 150€ Huntsman Mini doesn't. In the words of Joe Biden: Come on, man.
A
does anyone know if this is due to the AMD motherboard USB problem? which has been fixed in the latest AGESA updates
Razer.Speedcr0ss
Userlevel 7
ak5hat
i bought a huntsman te last year aug, facing the same problem. i have to start my pc without a keyboard plugged in, then i plugin the keyboard. otherwise my 6sec booting beast of a pc boots in 5 minutes. It happens again (lesser delay than boot delay) if i logoff and log back in again. Whats the point of having a fancy keyboard if it slows down a newly built beast of a pc. can i return this. i hate this keyboard since the day i bought it. i wish i could try keyboards before buying them.
Case: (*Omitted)
it has all screenshots and logs you requested.


Thanks for sharing. I have to remove the case number from this thread for security reasons. I've forwarded this post to the Support Team too. Please continue communicating with the team by replying to the same email thread.

Hey everyone! Please submit a case to our Support Team or send me a PM should your keyboard needs further assistance.
R
Razer.Speedcr0ss
Thanks for sharing. I have to remove the case number from this thread for security reasons. I've forwarded this post to the Support Team too. Please continue communicating with the team by replying to the same email thread.

Hey everyone! Please submit a case to our Support Team or send me a PM should your keyboard needs further assistance.

This is happening with the blackwidow v3 too, is a fix coming? just built a new x570 system and my keyboard is doing this exact same thing when it was just fine with the old intel system.
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